Diane Ames Email & Phone Number

Coordinated client implementations and provided ongoing support to client facilities for all aspects of hospital quality data reporting. Provided initial training on company’s suite of products. Provided ongoing support of product functionality and utilization of tools to assist client in identifying data quality issues, as well as utilizing features and functions for analysis and utilization of clinical quality data for quality improvement. Assisted facilities in understanding algorithms and skip logic to identify case-level inclusions/exclusions and measure category assignments. Provided semiannual regional user group meetings and ongoing education and support via telephone, email, WebEx sessions, and onsite visits as needed. Maintained current knowledge and assisted facilities in understanding quality measures, measure algorithms, abstraction guidelines, and reporting requirements and timeframes for clinical quality data reporting for CMS, Joint Commission, Value- Based Purchasing, and Meaningful Use.

Independently managed facility’s participation in Joint Commission core measures, hospital quality alliance (HQA), and reporting hospital quality data for annual payment update (RHQDAPU). Oversaw all aspects of these initiatives, utilizing attention to detail and organization in keeping current with participation and reporting requirements and specifications for data abstraction and submission. Maintained current knowledge of reporting requirements, abstraction guidelines, and registration and data submission deadlines. Reviewed data submissions for accuracy and completeness. Provided feedback and reports to medical staff, hospital administrators, and board of commissioners. Facilitated abstract and presentation of provider- specific data for medical staff review. Implemented recommendations for process improvements for improved compliance. Developed and maintained databases and spreadsheets for a variety of performance improvement and monitoring projects for nursing, medical staff, and administration.

Seattle, Wa