Diane Baana Email & Phone Number

Everywhere

Semi retired and loving it!

Plymouth, Mn

Minnesota

An Independent Distributor for the world's best therapeutic-grade essential oils for your health and wellness. Learn how you and your family can stay healthy and happy with pure, unadulterated essential oils..... Nature's greatest natural medicinal oils!

Export Compliance SpecialistResponsible for U.S. export and non-resident import compliance into Canada. Established standardized, documented processes for auditing Canadian import entries and U.S. exports ensuring errors are recognized immediately and rectified. A leader charged with developing and implementing continuous education worldwide and creating quarterly global compliance newsletters distributed worldwide with a focus on U.S. and regional import/export compliance.•Sourced and implemented DPL screening automation •Determine US HTS codes and Canadian HTS codes for products•Established an automated miscellaneous shipment process through InfoPath software ensuring export compliance and export record-keeping•Team member in automation of Oracle order export documentation for Donaldson’s subsidiary ocean shipments and implementation of the new warehouse management system at Donaldson’s largest North American distribution center•Created automated tools for manufacturing plants reducing manual labor hours in their export documentation processes and minimizing compliance risks•Streamlined Canadian import audit processing reducing labor hours by 30%•Created and documented export, pre-acquisition, acquisition, divestitures, post acquisition, audit plans, valuation, and several other compliance procedures

Minnetonka, Mn

Import/Export Compliance and International Logistics Manager – 2001-2007A dedicated manager responsible for worldwide import and export compliance, streamlining processes, reducing freight and import costs and ensuring on-time successful deliveries•Oracle implementation team member for the customer order management and compliance •Oracle subject manner (SME) for compliance and order management•Instrumental in helping create automated export documentation and shipment processes for worldwide shipments from manufacturing facilities in the U.S., France, Malaysia and China.•Negotiated exceptional freight rates and consolidated shipment processes ensuring global expansion success•Conscientious ISO internal auditor responsible for auditing company ISO procedures •Awarded Outstanding Contributor Award in 2001, 2002, 2003 and 2005International Customer Service-1996-2001•Supported and managed distributor accounts in Europe, Middle East, and Latin America. •Processed export documentation, AES filings, letter of credits and export shipments•Created and published order and export processing manual for customer service•Awarded Outstanding Customer Support Award in 2000Deployment -1990-1996•Deployment Lead for 5 employees responsible for managing large customer accounts•Team leader for Deployment in the implementation of JBA system•Managed Datacard’s largest customer, Mobil Oil, service account successfully•Awarded Outstanding Customer Support Award in 1994Customer Service-1987-1990•As a team lead for customer service, I was committed to ensure customer satisfaction