Diane Borushko Email & Phone Number

Michigan

Shelby Township, Michigan

Proudly leading a team of 150 employees with primary focuses on delivering an exceptional customer experience, developing a committed and engaged team and driving results were priorities and are my cornerstones. I was able to lead my Target team to transform a $37M, 127,000 sq.ft. facility into a "neighborhood" store that is involved in and supported by the community. Improving store standards, merchandising and operational controls supported team morale creating a friendly and helpful environment for the guest. Execution of sales and payroll plans and controllable expense management were critical to to the successes of the store.- Improved store sales by 11% over 3+ years achieving highest volume in district of 11 stores. - Consistently led district in sales productivity and average basket size.- Maintained consistently highest guest service scores.- Increased REDcard sales penetration from 26% to 30%, demonstrating guest loyalty. - Team Member engagement scores among highest in district, achieving retention goals annually.- Contributed to district/group leadership talent developing several executives and leaders to next level positions.

United States, Hong Kong, Indonesia, Portugal

Led and supported the operations for 85 Franchise and Developer Licensed Tutor Time child care facilities nationwide, building supportive, consultative relationships while enforcing accountability for contractual and financial obligations. Ensured excellent communication serving as corporate liaison to franchisees and their school teams to drive revenue growth and develop and maximize business potential. Advised franchise owners and schools with operational direction, communication and support of new marketing initiatives and curriculum implementation including compliance of health, safety and licensing standards maintaining excellence in the Tutor Time brand.

Midwest

Built and successfully led team of 11 LCG District Managers and 4 support team managers. Responsible for full operations and financial accountability of 140 Childtime and Tutor Time child care centers, with 3,500 staff members in 10 states, generating revenues of $120M.

Michigan And Minnesota

Led and directed 15 Michigan district stores generating annual sales volume of $200M, managing inventory levels of $100M, leading over 1,600 team members.