Diane Brown Email & Phone Number

Witney, Oxfordshire

• Oversaw acquisition of four new operational sites (warehousing, showrooms and offices) in 2023/24.
• Strategy to increase profitability over thirty-six months included moving from 1000sq ft unit to 1500 sq ft showroom and 1200 sq ft storage facility in year four.
• Implementation of new sales showroom. Oversaw the project management and successfully delivered the new set-up, resulting in a 40% increase in sales conversions.
• Over 120 Google 5* reviews - significantly higher than any local competitor.
• Developed and implemented effective sales strategies, leading to consistent business growth of 100% in Year1, 80% in Y2, 40% in Y3 and 30% in Y4.
• Developed innovative pricing structure based on newly developed KPIs that ensured profitability in each project.

Doha, Qatar

• Repeat award winner in 2017 and 2018 for Best Mobile Sales Performance in Vodafone. In 2017 also awarded for my contribution in International Business and prior to that in 2016 an award recognizing my broader.
• Working collaboratively across various global Vodafone departments as well as the clients to achieve winning solutions for all parties.
• Training all new joiners on Vodafone‘s CRM. Feedback from training companies is she's a natural trainer/mentor.
• Conduct complex negotiations to deliver mutually beneficial outcomes for long term growth.
• Working closely with multiple functions across the organisation (marketing, finance, network field service and technology) to secure outstanding solutions for our customers, and deliver them within agreed timescales to.
• Develop client strategies and account plans to ensure engagement at all levels within our customer’s business delivers both revenue and margin targets.

• Consistently achieved 100%+ of annual targets
• Supported the negotiation for the re-sign of the Distribution Agreement which drives a continuous increase in billed revenue, low churn, and acceleration of new business connections throughout the term of the contract.
• Negotiated and agreed tactical commercial overlays which delivered a 65% increase in base growth and 68% increase in base revenue for one partner.
• Introduced customer value management propensity models.

• Promoted from National Account Manager to Key Account Director in 2008.
• Secured two new major contracts for CMS which resulted in net sales of £2m in 2010.
• Grew market share by 3% in 2009 whilst facing a declining market of 43%.
• Negotiated mutually beneficial commercial terms by establishing and analysing client’s business models.
• Defined and implemented training courses for client’s sales teams; feedback showed a sizable increase in product sales.
• Developed the CMS energy and environmental strategy for the UK & European markets.

• Increased UK turnover by 23% in a 12 month period across the client portfolio.
• Managed a strategic route to market via third party operators; by creating a network of business partners to support Four Square’s needs.
• Delivered growth through the UK sales division by designing and delivering sales training to help sales teams achieve challenging targets.
• Achieved 89% growth in drinks machines placed in 2003, the vast majority of which was new business.
• Pioneered new sales initiatives and market leading service propositions for both national accounts and field sales account managers.
• Launched a “One Stop Shop” sales solution, which included an entirely new range of vending equipment,