• Ensured the successful, high-quality, profitable publication of college-level textbooks in Business/Economics and English disciplines by managing print and digital eBook projects from manuscript turnover to bound printed books or live eBooks• Managed production turnover, project budgets, and project schedules to ensure sustained revenue growth and competitive, market-focused products for customers in higher education• Aided editorial during manuscript development to ensure proper manuscript and art turnover to production• Coordinated book's design specs/layouts, photo preparation, and art program with editorial, designers, photo researchers, and freelancers for seamless turnover to compositors• Served as primary production contact for domestic and overseas subcontractors, including compositors, copyeditors, proofreaders, indexers, full-service project managers, and printers• Worked with book team and authors during entire production cycle• Updated Business & Economics style guide for use by copyeditors, proofreaders, and compositors and served department in the refinement of procedures and processes

• Managed all content, assets and production from conception to printer on numerous monthly national training magazines distributed to more than 26,000 associates• Supervised a creative team of writers and designers, the process and standard operating procedures involved in the publication of commercially printed training materials• Served as managing editor of national training magazines and myriad special projects• Edited and project managed all magazine and project content for quality control and on-time delivery

• Edited research summaries, interim and final report studies, literacy reports, policy briefs, newsletters, Power Point presentations and meeting materials, marketing collateral and web copy for varied audiences such as principals, administrators, and policymakers regarding at-risk or underperforming schools; substantive editing and rewriting involved• Fact-checked lengthy reference lists for accuracy and consistency with APA (American Psychological Association) style• Formated 60- to 100-page Word files electronically for style, fonts, spacing, color, per standard guidelines and templates

• Project managed a 2nd- and 3rd-grade math series composed of 12 components including main texts, teacher's guides, challenge easels, and various supplementary materials• Oversaw the pre-press process for elementary-level books and ancillaries to ensure timely and quality production and meeting goals and deadlines• QC'd copy and proofs to achieve accuracy and proper grammar

• Hired to build an editorial dept by researching company needs, reviewing client/workload demands and hiring highly skilled editors• Was 1 of 5 director-level managers overseeing production for more than 12 large and 10 small-/medium-sized retail/catalog/packaging clients• Managed 14 full-time employees and 6-8 contractors• Assessed editorial staffing needs; recruited, hired, evaluated staff• Trained staff resulting in higher skills• Created editorial SOPs; implemented new processes/workflows that increased quality and efficiency• Corroborated with Six Sigma-trained industrial engineers to develop high-level continuous improvement guidelines and best practices• Revised 100-pg Editorial Style Guide for major U.S. retailer; spearheaded creation of several other client style guides• Edited circulars, direct mail, catalogs, other advertising efforts weekly for retail/catalog clients• Ensured that content and client standards conformed re: proper use of grammar, style, consistency, clarity, usage/syntax, voice

• Was company’s sole copy editor and AP (Associated Press) expert for nearly 6 yrs.• Wrote/produced first-ever Cars.com Editorial Style Guide• Edited all editorial site content, incl. text, graphics, images and video functionality• Created/implemented editing guidelines, procedures, quality standards for dept. adherence• Provided 35-member product development staff with answers to issues regarding grammar, punctuation, spelling, capitalization, style, consistency, content, sense, factual accuracy and usage• Revised older sections of site by updating copy and implementing editorial changes• Performed quality assurance checks and finalized all editorial projects on development server before launch to national site• Provided colleagues with feedback and training regarding editing guidelines, procedures and editorial flowchart• Wrote mgt. biographies for company’s highest execs• Met all deadlines and project goals and improved quality across the web site

• Wrote 1st Ameritech Style Manual• Improved quality in first 6 months - led to 50% reduction rate in errors (audited by outside consultant)• Won 1999 Pinnacle Award (highest-ranking corporate award) for my quality improvements• Presented quality assessment facts to 300 people at 2 dept mtgs• Developed 1st corp. comm. editing SOPs; established copy desk function• Assessed all written comms/reported results back to sr execs• Developed team coaching initiatives, feedback program to strangthen tech writing skills; trained employees w/ grammar, punctuation, style, consistency, brand voice/identity practices• Edited 130 (avg) docs/mo.• Selected as 1 of 2 leaders to finalize press checks of annual report, which won a prestigious nat'l award ranking it the best in '98• Edited, coord. production & permissions, finalized press checks for book Snapshots in Time: A Photographic History of Ameritech; edited online biannual report: Growing With Ameritech

• Promoted from sr. project editor after 6 months; served as co’s 1st editorial mgr• Managed 16 employees, up from 6 staff members in '95 when promoted• Developed new training structure resulting in higher skill sets, lower turnover and increased teamwork amongst editors• Increased quality and heightened client satisfaction through effective editorial training• Assessed dept. and individual capacity, reported workload details to sr. leadership• Set dept. procedures, guidelines, goals; created yearly dept. plans and some budgetary proposals• Managed company’s most challenging college and association/business textbooks through all production stages• Improved existing forms and procedures; partnered with new and inexperienced editors for training• Freelance copy edited, proofed and cleared permissions on several manuscripts simultaneously with in-house workload

• Handled production and editorial responsibilities on textbooks in the hard science/earth science division (geography, geology, oceanography, chemistry) from the late development stages through checking press proofs• Copy edited large manuscripts• Freelanced remainder of production responsibilities for two large titles from April 1995-August 1995, after leaving WCBP to work at Shepherd, Inc.

• Handled nearly 50 projects of more than 30 permissions requirements, simultaneously• Paid permissions fees averaging $20,000 per project; negotiated fees with publishers and copyright owners• Answered daily permissions questions for 50 authors, 16 production editors and 35 field editors• Developed first-ever permissions editor handbook and set guidelines; created company form for sending gratis copies• Registered books with the Library of Congress; reviewed copyright addendum

• Managed editorial and production requirements of college-level textbooks through all prepress stages• Checked design specifications and application for style and consistency through entire project cycle• Monitored and implemented corrections and author alterations; served as liaison with publishers

• Wrote news briefs, wedding and birth announcements, obituaries• Wrote feature stories as a contributor• Served as a college intern in the daily newspaper's sports department

• Taught English as a second langauge to students ranging from preschool to high school ages, as well as adults at business institutions and in private settings• Represented a Catholic organization as a missionary to help build a facility for the mentally disabled