Diane Ragans Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Coordinated internal resources and third parties/vendors for the execution of projects.Understand identification of all stakeholders and affected parties for project completion.Ensured that all projects are delivered on-time, within scope, and within budget.Developed project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibilityDeveloped a detailed project plan to track progressUsed appropriate verification techniques to manage changes in project scope, schedule and costsMeasured project performance using appropriate systems, tools and techniquesReported and escalate to management as needed, created and maintain comprehensive project documentationLeaded project related status and discovery meetings.Effectively work with multiple areas and departments within the credit union.Met with project team members to identify and resolve issues.Coordinated the development of user manuals, training materials and other documents as needed to enable successful implementation of the process or system.Helped define new PMO structure for a growing financial institution.Created workflows, artifacts, processes, and procedures to augment project, program, portfolio success.Performed detailed requirements analysis, ensured crisp and robust reportingDocumented processes Performed some user acceptance testing, complied with all required federal and state regulations associated with this position.

Mason, Ohio, United States

PPM I 4/23/2018 promoted to PPM II in 6/13/2022 Managed an average of 35+ unique sales opportunities weekly Managed the proposal process from concept engineering to customer delivery Reviewed proposals for accuracy including reviewing scope of work, price breakouts, freight, taxes, correct legal entities and governing documents Coordinated cross functional Sales Directional meetings with SMEs according to Scope of Work Frequently worked with Finance and Legal departments and Executive Leadership Managed two of Intelligrated’s largest customer with annual sales of ~32mill Managed customers annual CapEx programs with sales of ~10-16mill Managed customer orders according to specifications (processing purchase orders, obtaining signatures via DocuSign)Managed a team, communicated with people from different areas of a company, and organized the proposal process.

West Chester, Ohio, United States

Managed the proposal process from the creation of the sales opportunity to booking of the orderCoordinated requirements between customer, LSS Sales and various business entitiesCreated and maintain the proposal process scheduleAssured proposal document accuracy prior to delivery to customerUpdated pricing document (PRD) during the pricing approval processOrganized, schedule and facilitate meetings and generate meeting notesPerformed Subject Matter Expert (SME) duties for assigned subjectsCoordinated proposal requirementsCreated and maintain proposal scheduleRetrieved pricing approvalOrganized and facilitate meetings

West Chester, Ohio, United States

Prepared and submit quotes to customers, coordinate the administrative functions of the Technology Repair Services (TRS) businessMaintained sound procedures to accurately invoice Home Depot orders, using CMMS Software in a timely periodDeveloped and maintain spreadsheets for budgets and expenditures; compile and generate invoices, reports, timelines, correspondence and presentationsCoordinated the Time and Material Projects

West Chester, Ohio, United States

Managed the Home Depot projects and change orders for the Field Service teamManaged proposal efforts by serving various support roles, including formatting, proofreading proposals, work closely with the Sales Representative to ensure proposals are delivered on time and in compliance with all RFP requirementsDeveloped and maintained proposal schedules, contract work breakdown structures, performance work statements, assumptions, dependencies, risks, and bases of estimateDeveloped and maintain spreadsheets for budgets and expenditures; compile and generate invoices, reports, timelines, correspondence and presentationsCoordinated, preliminary pricing of services, distribution, tracking and follow-up of CSS proposals and update / maintain the Proposal Management system Coordinated project scheduling, financial and administrative functional of project

Cincinnati

Provided day-to-day database administration for the Sales Team’s territories and their relevant accountAudited invoices for Account Managers for accuracy and resolve any discrepanciesManaged and updated pricing and special price supports in SAP for key Agricultural Formulation Accounts in the United States and Canada - Supported business management by analyzing and tracking accounting documents to ensure appropriate credits and debits were issuedResolved issues around credits/returns & price blocked orders for customers and pricing complianceThoroughly reviewed agreements to ensure contractual obligation is met and all required exhibits, attachments, etc. are attachedImplemented forecast database for Product Group Managers and Account ManagersProvided monthly reports on milestones and pipelines, and sample conversionsCollected point of sale each month for evaluation and ad hoc projectsParticipated in sales conferences, organized and set up conference displayEnsured a smooth flow of products and services to retailers and consumers

Managed IT office to assure efficiency to make sure it is running smoothlyAudited invoices for accuracy and resolve any discrepancies for auditing purposesRequisitioned invoices for the IT department. Supervise accurately and timely process of invoices into SAP, reconcile invoices/purchase order to achieve a 3-way match. Analyze invoices to determine what action needs to be taken. PMPS posting into SAPProvided superior administrative support to VP/Director, including correspondence, legal documents, financial management, events/logistics coordination, communications, policy compliance, and problem resolutionTelecom support includes monitoring invoice review, research and payment to validate negotiated rates and discounts are properly applied, also create cost analysis and usage reports monthly for AP Maintain current knowledge on products and service, assist in modifying the telecom invoicing and procurement process. Manage mobile, desktop phones and web/video conference for Regional IT Americas Implemented database to track trends in invoicing errors and phone problemsManaged block reports and resolve issues on a weekly basisEvent Planner for VP/Director and out of town guest Record minutes of IT department and distributed themOrder Hardware and Software for Regional IT Americas.

Bachelor, Management, Marketing

Associate Of Arts, Business Administration

Associate, Information Processing System

Education record