Diane Coleman Email & Phone Number

North Carolina, United States

Manage engagement with target sectors around USGBC and GBCI's core programs addressing Health/Wellness; Equity; Resiliency and Sustainability. Develop and implement local programming in support of LEED project implementation, LEED Credentials and other USGBC initiatives among local sectors in North and South Carolina. Committed to transforming how buildings are designed, constructed and operated because of a belief that every person deserves a better and more sustainable life. Healthy people living in healthy communities drives a healthy economy.

North Carolina, United States

As Director of Business Development/Education for FirstService Residential, I provide leadership to the division’s communities and associations in the North Carolina market. I help provide support to our Community Managers and promote the FirstService Residential mission, values and global service standards. We understand that HOA board members are volunteers and they should not have to feel like they volunteered for another full time job. FirstService Residential can help take off many of the burdens volunteer board members experience each and every day.FirstService Residential is North America’s largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada. FirstService Residential’s managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional service that add value, enhance lifestyles and make a difference, every day, for every resident and community we manage. FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit www.fsresidential.com.

Eastern Us

Develop and implement a plan to grow Salesforce customer pipeline and corporate revenue with commercial, institutional and industrial customers. Focus on lowering customers' energy spend through a portfolio of innovative and consultative services.❖ Grew Trane channels by 25% for a 10-state region through sales team training, coaching and customer assessments of energy product offerings for hundreds of prospects.❖ Demonstrated ability for collaborative teamwork across 25 teams with active playbooks.❖ Maximized profitability and built customer relationships with Fortune 500 companies,educational and healthcare institutions through the sale of energy advisory and sustainable solutions.❖ Negotiated contracts for 1-3 year energy retainer partnerships from $20K to $750K.❖ Enabled customers to realize savings, manage risk and achieve better business results through energy solutions and utility invoice assessments, with 10-20% customers ’savings realized.❖ Collaborated with Market Manager in program formation to increase market demand by 25% year over year.

National

Grow sales margin, cross sell portfolio and renewable products and services while building long-term partnerships with Fortune 100 Key Accounts nationally. Managed customer needs cross-functionally.❖ Developed sales strategies to maximize revenue and build customer relationships with Fortune 100 companies through the sale of energy and sustainable solutions.❖ Managed National customers across 25 states with focus on energy spend initiated through aportfolio of innovative products and services.❖ Engaged various organizational groups through customer referrals, industry events and consistent customer acquisition at a National level.❖ Benchmarking and trending markets through regular use of Salesforce CRM, utilizing platform for lead followup and project management.

National Coverage From Midwest To East Coast

Develop business strategies to grow business, increase annual revenue and build long term trusted partnerships. Progressive account management and sales roles to become a solutions expert. ❖ Maximized profitability and built customer relationships by implementing improvements in thesales and marketing process growing business from $2M to $5M.❖ Grew a National customer base serving natural gas and power by 30% year over year.❖ Expanded and developed profitable contract products that met customers’ needs andcompetitiveness in the energy marketplace while generating increased margin by 15%/year.❖ Collaborated with Marketing Manager to identify competitive intelligence.❖ Lead with demonstrated ability to engage effectively with multi-functional and C-Suite audiences.

Cleveland/Akron, Ohio Area

Create proposals, moderate focus groups, conduct one-on-one international executive interviews, prepare analysis and present actionable results to clients, to achieve growth, funding and operational improvements. Worked directly with non-profit and for-profit organizations to achieve growth, funding and operational improvements. Developed qualitative market research plans, to grow business and advance customer goals. Contributed part-time evenings/weekends while working at other full-time employment because research is developmental and a passion.

Mba, Strategic Planning

MBA

Bachelor Of Science (Bs), Purchasing, Procurement/Acquisitions And Contracts Management

Activities and Societies: Best Resident Advisory group everPurchasing and HR Resource Management