As Director, Production Operations, I am responsible for managing the flow of marketing projects from initiation through completion, both in process development and day to day project management. I engaged the team to determine best practices for project intake and production flow within the Creative Services department and in partnership with Creative Services business partners within the organization. Several project management programs were analyzed. New forms have been created. Project flow has been modified. Projects include print including establishing and solidifying vendor relationships, extensive email campaigns, multi-faceted event materials, printed materials and displays.

As integral part of a small production team, I manage print projects from inception/bidding through delivery, typically with very tight schedules. During product launches I handle between 60-100 open projects at any given time, while overseeing an extensive list of non-launch related projects, including marketing materials, direct mail and variable print projects. I am redesigning the status reports inter departmentally to reduce duplication of efforts and I am reviewing and revising the proofing process as well as creating a print production guidebook for company-wide use detailing the Print Production process at AIG.

Traffic/Print Production/Project Manager with 15+ years of experience working at AAA Advertising Agencies, within Marketing Departments of Corporations, POP Display in the Entertainment Industry and in Healthcare. I serve as the single point of contact for project initiation for the entire international company, collaborating on the following types of projects: events / trade shows, webinars, email / digital campaigns, product branding, website creation, on-line support materials, videos, PowerPoint presentations, and collateral. I am responsible for the intake of creative briefs, arranging kick off meetings when necessary, setting up / scheduling / assigning tasks to ensure the creative team, writers, designers, freelancers and videographers deliver on schedule, also responsible for management of an abundance of extensive speaker PPT presentations.I proofread all materials for consistency; check in and report to stakeholders and I collaborate with all vendors and outside ad agencies; I am responsible for on-boarding/training new vendors.I facilitate morning scrum meetings, review and prioritize incoming requests, coordinate and direct all activities associated with project timeline including communicating project approvals, start / completion dates, and progress reports.I have restructured the naming conventions of all projects across the board for easy access and storage of working files, restructured the server and the project management program according to the defined naming conventions and initiated and designed creative briefs, documented process and Service Level Agreements (SLA's).

As of March 2014, Universal American was reorganizing and restructured their Marketing Department. Consequently, there were an abundance of lay-offs, including 95% of the local creative team, myself included. Served as single point of contact for project initiation for 7 teams of Project Managers located in Houston, Florida and New York for over 1500- 2014 Open Enrollment marketing materials. Projects of varying design difficulty, with multiple versioning and complex variations. - required up-to-the-minute reporting, proofreading and reviewing throughout the life-cycle.• Provided twice-daily Hot Sheets and two weekly Status reports to upper management and compliance/legal. This was necessary due to the legal deadlines and for all involved to closely monitor what was active.• Designed and researched a comprehensive custom database driven software system to help manage all computer-based business data in an effort to maintain data which is consistent, organized, available (in real-time), and confidential – along with a development timeline, layouts and budget - to bring the department/company to next level of organization.

Set up procedures using Clients & Profits software program and handled all project communication in Basecamp. Managed hundreds of multi-faceted projects simultaneously from inception through completion - while closely scheduling and monitoring every detail; team members, clients, budgets, vendors, inside/ outside resources, updating status reports/hot sheets. Conducted all communication with media-buying company and handled art buying. Managed and coordinated activities of two external and three internal account executives. Handled client management and all project management for several overlapping/reoccurring in-depth electronic newsletters-inception through completion.

Supervised the creative department and studio, servicing an account team of eight. Handled intensive scheduling and workflow for print projects. Worked with media (extensive ad placement, outdoor/OOH, DVD design and production, guerrilla), interactive banners/email blasts and websites, prototypes and photographer bidding, as well as pre- and post-shoot coordination, including retouching. Maintained all project files and POs in an organized manner, including hard- and soft-copy filing system. Worked with all vendors in estimating/triple bidding, art buying, press checks, proofreading, copy formatting, and project flow. Was proactive in locating, bidding on, and hiring freelancers in an effort to be more budget conscious.

Print Production Specialist handling both Cunard and Princess Direct Mail projects from inception through completion including multi-faceted schedules, Bid Specs and Print/Vendor interaction. Supported 8 project specialists.

Print Production Manager handling Brochure and Direct Mail projects from inception through completion. Specifically hired to work on an upscale Citibank promotional package.

Reorganized the in-house creative/marketing department. Managed an internal creative staff of three. Serviced eight project managers, both in Encino and nationally. Supervised several print production managers. Implemented new procedures for custom direct mail, web projects, and cycle mailings. Maintained very tight schedules/timelines, effectively working against milestones. Company was sold followed by several rounds of lay-offs.

Set up organization and procedures by initiating job folders, redesigning internal forms and creating a methodical project flow in Filemaker Pro. Managed all resources; a creative staff of ten designers and five Account Executives. Interviewed and hired freelancers and worked with clients in the review process.