Diane Denny, Dba, Mha, Fache, Cpxp, Cphq, Cpps, Ssgb Email & Phone Number

Naples, FL, US

West Lafayette, Indiana, United States

Ranked a top 10 Most Innovative University by US News and World Report.Mentor, educate, and prepare the next generation of healthcare executives by teaching a variety of courses. Prepare students to handle complex new developments in leadership, quality, technology, economics, ethics, finance, and policy.

United States

• Provide guidance and support to create, re-imagine and maintain high functioning quality structures and knowledge transfer activities. Work across operating units and within provider operations across the healthcare.
• Advise clients on team roles and responsibilities, the business case for quality; leadership development opportunities.
• Position quality and operational excellence as a “true north”; creating solutions to intricate problems through collaboration and goal alignment.

Herndon, Virginia, United States

• Ranked amongst the top 10 online MBA programs in the nation by Poets & Quants.
• Teach “Its All about the Patient: Improving the Patient Experience” introducing students to principles associated with value, organizational design, quality improvement, the voice of the patient, benchmarks /.
• Teach “Operational Excellence” and "Delivering Quality" connecting students with the concepts of lean, six sigma and performance excellence as a means to gaining a competitive advantage.

Naples, Florida, United States

• Responsible for the functions of quality and data analytics, patient safety, regulatory & accrediting readiness, infection prevention, risk management and patient relations, patient experience, and lean transformation.
• Recruited to lead restructuring efforts to create greater provider and patient focus, streamline efficiencies, and enhance support service delivery of functions traditionally operating in silos.
• Created a foundation built on purpose. Efforts surrounded: adoption of a just culture of patient safety algorithm; implementation of procedural checklists to eliminate preventable harm, roll out of a new approach to.
• Instituted a “back to the basics” campaign focused upon huddle visual management boards, bed side shift reports, intentional rounding, and the “4 Ps”; also created accompanying boot camp to tie efforts to service.

• Responsible for leading an integrated approach to measure, track and improve performance in patient safety, quality, patient satisfaction, and quality of life across network of hospitals and outpatient care centers.
• Created shared quality vision and nomenclature, advancing a common framework for cross-hospital collaboration and decision making.
• Established common patient safety infrastructure based upon principles of accountability, reliability and empowerment. Employed behavior expectations and reinforcing mechanisms reducing serious preventable harm by 50%..
• Formed multi-team structure to maximize group learning and shared accountability through the mantra of “design globally; implement locally and do so with speed to outcome”.
• Developed enterprise visualization tools (dashboards and scorecards) for multiple audiences ensuring heightened awareness of performance. Promoted data driven environment focused upon action in patient safety, public.

Responsible for leading system improvement initiatives, cultural transformation, and efforts to drive patient, employee and physician satisfaction. Accountable for strategies spanning continuum of acute, continuing, home, ambulatory and behavioral health care organizations.

Doctorate, Business Administration

Dissertation: Medical Error Reporting and Patient Safety - An Exploration of Our Underreporting Dilemma

Master Of Health Administration

Bachelor Of Science (Bs), Health/Health Care Administration/Management