Diane De Santis Email & Phone Number

Mahwah, New Jersey, United States

Charleston, South Carolina Metropolitan Area

Deliver experiences that meet and exceed guest expectations. Monitor guest arrivals to note Travel Consortia Members and confirm reservations and benefits. Resolve complaints personally. Work cross-departmentally while keeping focus on keeping the hotel standards high, and guest satisfaction a top priority.

Mount Pleasant, South Carolina, United States

Provide excellent customer service and wine education to retail customers.

Scottsdale, Arizona, United States

*COVID impacted, took the opportunity to relocate across countryFocused on new business development and client retention for this family owned business. Sold custom fabricated event builds for a range of diverse live events ranging from the LGPA, car shows, large company conferences, and speaker events. Developed business through attendance at industry.

Phoenix, Arizona

Helped out-of-state meeting planners navigate the destination and provided local resources to aid in successful meetings and conventions, making Phoenix a great destination-location for business and pleasure.

St. Helena, CA

Oversaw the Marketing Events Department including the wholesale, private, corporate, and consumer events for the prestigious Duckhorn Vineyards, Paraduxx Winery, and Goldeneye Winery. Responsible for executing over 120 luxury wine events annually, catering up to 400 guests per event.

Napa, CA

Responsible for the corporate and social group business, booking guestrooms, corporate meeting locations, and banquet space in the facility. Increased total event sales by 30%, a direct result of working with a strong personal network of corporate meeting planners and incentives to relocate their employee reward meetings.

Simi Valley, CA

Managed the Facility Rental Department as corporate meeting planner and event planner.Executed over 150 public and private events and programs annually which included public forums, corporate conferences and dinners, large-scale community events, theater and meeting style functions.

Los Angeles, CA

Produced conferences and events for Fortune 500 companies. Developed and customized event themes. Scope of responsibilities included sales, budgeting, staging, art direction and client management.Participated in international FAM trips to Spain, Portugal and Germany. Generated new business through consistent networking and follow up. Researched potential.