Diane Dillinger Email & Phone Number

use superb customer service skills to welcome guests and introduce them to the benefits of the Bass Pro Club - a Mastercard. Have held top numbers in the store since hired.

United States

Colorado Springs, Colorado

Manage all interactions within the Office of the Chief to include coordinating special events and activities, handling multiple schedules and meetings for the Chief, and serving as a liaison between the Chief's office and the public and other city departments.

Colorado Springs

As an instructor (2004 - 2017) taught classes in general education, to include English Composition, Strategies for Success, Career Skills, critical Thinking, and Oral Communications/Speech. Responsible for customizing course, teaching activities, lecture, testing, and documentation. Brought creativity and energy to every classroom and used excellence, empathy, and enthusiasm to reach each student.Certified tutor teaching basic skills in math and English and GED preparation. 100% of GED Plus students referred for GED testing received passing grades on the tests. As Student Services Manager (2010- 2013) supported campus retention efforts by creating a welcoming and supportive environment for all students and served as an advocate for students. Provided one-on-one counseling for attendance and grades and maintained community connections to help students in need. Coordinated resources including a food pantry, transportation and housing, child care options and personal support. Coordinated activities for monthly Student Appreciation Days, organized morale-building student and staff activities; managed the campus' Student Ambassador corps. Served as campus Wellness Champion, coordinating health clinics, flu shot clinics, and staff fitness/health activities.

Provide business and personal concierge service to more than 5,000 managers and employees across the Colorado Front Range. Coordinate business meetings/conference and initiate and manage onsite services for employees. Host regular vendor events. Handle personal travel and events for employees.

Began as the Program Director for the Colorado Springs program and assumed statewide leadership in October of 2000, just before a major presidential election. Managed the election process, which involves 14 Colorado communities, over 200,000 students, 4,000 teachers, and 2,000 volunteers. Handled fund development, marketing, and board development. Personally trained teachers from school districts across the state.

Program and event management for a membership of 5,000 girls and adults. Design and carry out day and resident camp programs. Primary responsibility for an 880 acre camp property with 40+structures. Supervise camp staff and seasonal staff.

Master'S Degree, Management - Organization Leadership

summa cum laude, certificates in Executive Leadership and Strategic Management

Russian

Bachelor'S Degree, Communication, Magna Cum Laude

College Prep - Liberal Arts