Diane Exline Email & Phone Number

Albuquerque, NM, US

Albuquerque, New Mexico Area

• Manage the roll-out of driver risk management software products to new and existing customers.
• Setup and configure customized business solutions software and train customers on their use
• Write product documentation for internal and external customers
• Collaborate with team members in Sales, Product and Engineering, IT, Compliance, and Customer Care to manage projects and ensure customer satisfaction

Remote

Volunteer position working with clients on strategy, planning and problem solving, and help them develop business skills and knowledge. I provide advice, skills enhancement, and brainstorm with the client to produce practical results and enhance strategic thinking.

Denver, CO

• Managed a team of 24 software developers responsible for architecting, developing, and implementing online strategy for 57 daily newspapers. Maintained 600+ multi-platform products including traditional websites.
• Built a cross-functional, unified development team of local, remote, and off-shore resources
• Redefined support procedures to bring them in-line with current technology needs which resulted in faster response times and better inter-department cooperation
• Planned and led the integration of the Orange County Register and Press Enterprise into the Digital First Media infrastructure. Renegotiated vendor contracts, managed digital staff, and consolidated software and.
• Managed the transition of 40 newspaper sites sold in two year including vendor contracts and the transfer of digital assets and licenses
• Maintained a consistent staff retention rate of 90%

101 W Colfax Ave, Denver, CO 80202

• Managed a staff of 14 software developers responsible for architecting and supporting Editorial, Online, Print, Circulation, Billing, and Advertising systems.
• Unified Online and Print development teams into a single entity that reduced project turn-around time
• Managed the installation of major Online, Editorial, and Print initiatives
• Generated the idea and instituted an automated credit card processing system that saved credit card fees in excess of $100,000 in its first year of use and reduced manual financial reporting tasks by 75%

Denver, CO

• Project Manager responsible for the installation of major Editorial, Online, and Print initiatives for the Denver Newspaper Agency, Rocky Mountain News, and The Denver Post
• Experienced in all aspects of vendor selection, contract negotiation, hosted services, and problem resolution
• Developed Interactive Media strategy and implementation for the Advertising department
• Implemented cost saving initiatives that reduced IT software maintenance support contracts by 58%, and IT hardware infrastructure support contracts by 67%
• Worked with Special Projects Team to implement in-house commercial printing workflow responsible for over $20 million dollars in new business