Diane Freiberg Email & Phone Number

Oak Creek, Wi 53154

Sales support and order processing for key accounts including Kohl’s Department Store, Adidas, Shopko, Champion and Lands’ End.Entered product data for EDI (electronic data interchange), work orders, purchase orders, invoices, bills of lading, and ASN (advance ship notice).Handled price quotes, customer inquiries, and tactfully resolved customer disputes.Created and maintained excel spread sheets to calculate purchase of raw goods and monitor inventory for Kohl’s program involving 6.5 million units per year.Learned a variety of software programs required by retail customers, such as GXS global product catalogue, QRS, and IMA, to enter 12 digit UPC codes with their related data, used by retail customers to track inventory, sales, and generate apparel price tickets. Required exceptional accuracy.Reported directly to logistics manager and worked with various department heads such as sales, art, production, packaging, and warehouse to help coordinate production and work order flow. Managed a high volume workload meeting deadlines while maintaining speed and accuracy including hot market orders with quick turn around.Coordinated getting samples to customers, working with production and art staff.As the company downsized was given added duties of HR Assistant for the past eighteen months, monitoring time cards, attendance and employee activities using payroll software while preserving strict confidentiality.______________________________________________________________________Technology:Red Horse ERP software, SQL seriesMicrosoft Excel, Word, OutlookGXS global product catalog, QRS catalog, IMAStromberg payroll softwareLabelview softwareVendornetWindows XP/Vista