Diane Gallardo Email & Phone Number

Sparta, Michigan, United States

Managed and purchased $3MM products for redistribution from over 100 vendors with over 4,000 product SKU’s. Utilizing business acumen to evaluate suppliers based on service, performance, and competitive pricing to manage customer focus, goals, and objectives. • Hazmat and Food Safety Course certification in FDA food management • Managed FDA certified products by classifying vendors, sku’s and industry compliance for reporting and audit• Attended meetings, trade shows, and conferences to learn new industry trends for the organizations vision, goals and objectives• Negotiated contracts, pricing, and policies with suppliers to manage supply demand• Utilized conflict management skills with staff and vendors for defective goods or services and determined corrective action

Managed team responsible for Master Data Management of $26MM in product for redistribution with over 18,000 product SKU’s. Utilizing business acumen to evaluate suppliers based on service, performance, and competitive pricing to manage customer focus, goals, and objectives. • Produced and analyzed AS400 SOR reporting and data for inventory replenishment, accuracy and growth to organizations supply chain by maintaining item and vendor integrity and KPI scorecards• Used Innovation Management and action-oriented skills for souring vendors and added items signaled by market changes• E-Commerce/Purchasing ERP Business Analyst responsible for conversion of legacy system to updated platform. • Launched E-Commerce platform to business, supplies and customers

E-Business Analyst- Customer Support (2004-2008)As a system Business Analyst, I provided customer service support for B2B and B2C processes within twelve integrated websites• Utilized organization agility within technical system to manage and resolve reported issues• Developed and performed user acceptance scenarios and test script for system enhancements • Performed system documentation, training, and support to internal and external users on applications, processes, and changes• Assisted managers with ERP implementation and set up for Customer Solutions and Services• Developed, analyzed, and recommended reporting for process improvements on applications to increase customer service levels, productivity, and system performance

Converted sixteen divisions to new ERP Inventory Management system for process and productivity improvement• Business Analyst on ERP conversion project, with 50% fewer staff used, 35% reduction in project timeline, 33% less available investment, and 25% fewer conversion events per implementation with minimal business interruption. Completed project $13 million under total budget projection• Developed and Managed ERP pre-implementation site questionnaires, templates, and tools for implementation cycles• Conducted workshops and identified critical business gaps between legacy and target ERP systems• Developed and coordinated strategies, activities, and procedures for implementation of data conversion, system and process training, and infrastructure with multiple project teams• Developed testing, documentation and training for customer service, sales, and pricing• Conducted cut over rehearsal plan (CRP), performed data integrity validations, tracked conversions bugs and artifacts

Purchased products for redistribution, ordering from over 175 vendors, and managed 2,100 SKU’s. Purchased $1.5 MM in inventory monthly• Analyzed and used E3 Trim JDE replenishment system to create purchase orders• Communicated information regarding changes on items, lead times and new product lines to various departments• Maintained item and vendor data file records and vendor scorecard• Utilized spreadsheets to track inventory levels. Confirmed purchase order delivery schedules

Certificate, Accounting

I am considering going for my bachelor's degree. I have about fifteen classes to complete. My main concern now is to going back to work.

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