Diane Gallardo Email & Phone Number

Sparta, Michigan, United States

• Managed and purchased $3MM products for redistribution from over 100 vendors with over 4,000 product SKU’s. Utilizing business acumen to evaluate suppliers based on service, performance, and competitive pricing to.
• Hazmat and Food Safety Course certification in FDA food management
• Managed FDA certified products by classifying vendors, sku’s and industry compliance for reporting and audit
• Attended meetings, trade shows, and conferences to learn new industry trends for the organizations vision, goals and objectives
• Negotiated contracts, pricing, and policies with suppliers to manage supply demand
• Utilized conflict management skills with staff and vendors for defective goods or services and determined corrective action

• Managed team responsible for Master Data Management of $26MM in product for redistribution with over 18,000 product SKU’s. Utilizing business acumen to evaluate suppliers based on service, performance, and competitive.
• Produced and analyzed AS400 SOR reporting and data for inventory replenishment, accuracy and growth to organizations supply chain by maintaining item and vendor integrity and KPI scorecards
• Used Innovation Management and action-oriented skills for souring vendors and added items signaled by market changes
• E-Commerce/Purchasing ERP Business Analyst responsible for conversion of legacy system to updated platform.
• Launched E-Commerce platform to business, supplies and customers

• E-Business Analyst- Customer Support (2004-2008)As a system Business Analyst, I provided customer service support for B2B and B2C processes within twelve integrated websites
• Utilized organization agility within technical system to manage and resolve reported issues
• Developed and performed user acceptance scenarios and test script for system enhancements
• Performed system documentation, training, and support to internal and external users on applications, processes, and changes
• Assisted managers with ERP implementation and set up for Customer Solutions and Services
• Developed, analyzed, and recommended reporting for process improvements on applications to increase customer service levels, productivity, and system performance

• Converted sixteen divisions to new ERP Inventory Management system for process and productivity improvement
• Business Analyst on ERP conversion project, with 50% fewer staff used, 35% reduction in project timeline, 33% less available investment, and 25% fewer conversion events per implementation with minimal business.
• Developed and Managed ERP pre-implementation site questionnaires, templates, and tools for implementation cycles
• Conducted workshops and identified critical business gaps between legacy and target ERP systems
• Developed and coordinated strategies, activities, and procedures for implementation of data conversion, system and process training, and infrastructure with multiple project teams
• Developed testing, documentation and training for customer service, sales, and pricing

• Purchased products for redistribution, ordering from over 175 vendors, and managed 2,100 SKU’s. Purchased $1.5 MM in inventory monthly
• Analyzed and used E3 Trim JDE replenishment system to create purchase orders
• Communicated information regarding changes on items, lead times and new product lines to various departments
• Maintained item and vendor data file records and vendor scorecard
• Utilized spreadsheets to track inventory levels. Confirmed purchase order delivery schedules

Certificate, Accounting

I am considering going for my bachelor's degree. I have about fifteen classes to complete. My main concern now is to going back to work.

Basic