Technical Support Engineer
Oracle Usa
Technical interface to customers, Original Equipment Manufacturers (OEMs), Value Added Resellers (VARs) for resolution of technical and functional issues related to installation, implementation, maintenance, use and repair / workarounds of Oracle E-Business Applications. Conducted BETA Testing 11i.AR.O Financials Family Pack G and 11i.AR.N Family Pack F. Provided internal training in General Ledger, Accounts Receivable, and Cash Management Modules. Subject Matter Expert (SME) Cash Management,… Show more Technical interface to customers, Original Equipment Manufacturers (OEMs), Value Added Resellers (VARs) for resolution of technical and functional issues related to installation, implementation, maintenance, use and repair / workarounds of Oracle E-Business Applications. Conducted BETA Testing 11i.AR.O Financials Family Pack G and 11i.AR.N Family Pack F. Provided internal training in General Ledger, Accounts Receivable, and Cash Management Modules. Subject Matter Expert (SME) Cash Management, CE Forum, and Reviewer for CE MetaLink Content for internal and external customers. Show less