Small family-owned business that offers a variety of customization services on apparel, canvas, homewear, banners, etc. You name it, they can customize it.Collaborating with developers and designers to create a website expanding into the ecommerce sector Categorizing 5000+ inventory items and invoices, resulting in a user-friendly data management system and digitalization of business database Analyzing current consumer demographic (data-based insight) by targeting consumer-base, improving customer satisfaction and increasing revenue by 125%

Maintained a friendly and professional demeanor with clients and staff by demonstrating excellent communication skills during all interactions, therefore established long-term relationships with 200+ patrons and colleagues Managed high volume calls, directed inquiries, schedule appointments, managed supplies, processed customer payment transactions, consequently ensured flawless operations and high customer satisfactionControled Facebook business page to increase online presence by marketing finished products of clients and interacting with customers, hence promoted positive feedback with the local community

Attended various lectures, workshops, and events to learn more about Korea’s impact in the global fieldConducted an in-depth research on the Globalization of Webtoons, and its current place in today’s world

Organized data of 3000+ affiliates and coordinated meetings between partners and affiliates from 6 statesDirected registration committees and IT cabinet for various events by overseeing all processes and intervening when necessarySpearheaded three annual regional events with 500-600 people in attendance per event by collaborating with executive board members and other leadership staff, ensured transparency and flawless execution of events

Managed between 600 staff, guests, and attendees in order to execute various tasks pre-, during and post-conference by managing and processing all data of all conference-goers, resulted in efficient transitions and smooth check-insAdministered interviews and meetings in preparation for the annual 3-day leadership conference

Organized detailed itineraries for retreat and conference for 1000+ people by collaborating with nine committees and maintaining transparency and flawless flow of communication, resulted in an impeccable conference with high remarksCoordinated transportation for 100+ people traveling from all over US and Canada by having local staff personally transport incoming personnels, guaranteed staff safety, streamlined operations and reduced costs

Partnered up with local, regional and continental chapters for all collaborative plans, ensuring transparency and successSpearheaded events, projects, duties, and tasks to members and volunteers, growing the organization by 150+ members

Organized detailed itineraries for retreat and conference for 1000+ people by collaborating with nine committees and maintaining transparency and flawless flow of communication, resulted in an impeccable conference with high remarksCoordinated transportation for 100+ people traveling from all over US and Canada by having local staff personally transport incoming personnels, guaranteed staff safety, streamlined operations and reduced costs

Assisted in the CULTR project which involved the research of Japanese language learners and their behaviors by assessing and transcribing the students’ case study audio files, achieved easy-access data for research usageDocumented 100+ students’ data via GradeKeeper by logging data meticulously, therefore kept students updated on their progress regularly

Assembled and recorded all files related to students, study materials, and research items for professor’s usageTroubleshooted technical problems in the lab, while cataloged 1000s of language library resources, resulted in the comfort of students and staff