Diane Joy

Diane Joy Email and Phone Number

Customer Relations Manager at Dan Marc Appliance @ Dan Marc Appliance
40 Fairfield Pl., West Caldwell,New Jersey 07006-5901,United States
Diane Joy's Location
New York City Metropolitan Area, United States
About Diane Joy

Management of Time Money and People. Through Customer Relations, Development and enforcement of SOP for all level of staffing. Communication of technical information to field technicians, Purchasing, New Product Development, Estimating and Cost Analysis, QC, Scheduling

Diane Joy's Current Company Details
Dan Marc Appliance

Dan Marc Appliance

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Customer Relations Manager at Dan Marc Appliance
40 Fairfield Pl., West Caldwell,New Jersey 07006-5901,United States
Employees:
33
Diane Joy Work Experience Details
  • Dan Marc Appliance
    Customer Relations Manager
    Dan Marc Appliance Mar 2016 - Present
    Fairfield, New Jersey
    Assisting customers during crisis situations through communications with internal technical staff, office staff, corporate technical information centers and safety teams as well as with coordinating with outside contract companies to resolve specific situations the customer is experiencing. The ultimate goal is to achieve customer satisfaction and long term loyalty to both our company and the brands we service.
  • Ot Management
    Operations Manager
    Ot Management Feb 2010 - Mar 2016
    Responsible for overseeing all aspects of the operation for 5 residential complexes located in PA, NJ and IN. This role allowed for the opportunity to develop new programs including; advertising, corporate rental options, maintenance and personnel programs. The goal of each was to decrease costs, increase profits, improve public perception and create an environment where wait lists and limited vacancies became the norm at all of the locations.
  • Logotech
    Estimating / Research & Development
    Logotech Aug 2007 - Aug 2008
    * Prepared all estimates and quotes for salespeople* Tracked quote to order ratios by Sales Person, Target Accounts, Target Industries* Post Production Analysis through manual evaluation of information* Comparative analysis of estimate versus actual costs* Presented costing, quotes and other strategic information to management on a monthly basis.* Met with vendors on a monthly basis to discuss new trends and new product options* Worked with technical representatives from each supplier on new product and procedure* Organized and implemented new product testing.* Managed testing and documentation of results. * Developed and maintained monthly management reports of Research and Development* Introduction of new products in the market and to our product lines
  • Driscoll Label Co
    Operations Manager
    Driscoll Label Co Nov 2005 - Jul 2007
    Operations Manager •Coordinated daily operations •Reviewed daily financials and assisted Accounting with allocation of funds •Assess Sales Figures and worked with the Sales Staff to meet monthly goals. •Examine daily production logs and individual production reports to evaluated profitability of work produced. •Purchased raw materials •Reviewed all purchase orders, invoice and compared to actual requirements and usage •Analyzed job estimates versus actual production in terms of production efficiencies and financial implications •Prepared all estimates
  • Driscoll Label Co., Inc
    Purchasing Manager
    Driscoll Label Co., Inc Jun 1995 - Jul 2007
  • Driscoll Label Co
    Production Manager
    Driscoll Label Co Jun 1994 - Oct 2004
    Provided all estimates Reviewed incoming orders job specifications and quality of artwork Scheduled all levels of work flow including pre press, production, finishing and shipping Review of proofs Daily review of all projects and Maintenance of Production Schedule. Able to make instant adjustments as required based on customer needs or on press complications Purchased all relative products required to produce a project Met with suppliers to understand new products and industry trends. Obtained an extensive knowledge of materials and their specification. Increased profit and decreased costs by utilizing equivalent products introduced into the market through vendor research in lieu of industry standard constructions Coordinated with vendors to receive appropriate compensation for any problems that occurred due to their products Reduced down time due to improved standards of products received without increasing the costs of the products purchased
  • Driscoll Label Co
    National Industrial Sales Assistant
    Driscoll Label Co Nov 1989 - Jun 1994
    Established new accounts through target marketing, mailings, promotions and cold calling Reestablished accounts that had previously switched vendors On Site Presentations to the Direct Mail Industry through membership in the Postal Customer Council Networked with non related industries to develop new business opportunities Assisted National Sales Manager in maintenance of top 10% of customer base

Diane Joy Skills

Software Documentation Sales Management Product Development Project Management Purchasing Analysis Advertising Account Management Budgets New Business Development Program Management Sales Management Strategic Planning Continuous Improvement Manufacturing Operations Management Packaging

Diane Joy Education Details

Frequently Asked Questions about Diane Joy

What company does Diane Joy work for?

Diane Joy works for Dan Marc Appliance

What is Diane Joy's role at the current company?

Diane Joy's current role is Customer Relations Manager at Dan Marc Appliance.

What is Diane Joy's email address?

Diane Joy's email address is di****@****ast.net

What is Diane Joy's direct phone number?

Diane Joy's direct phone number is +197376*****

What schools did Diane Joy attend?

Diane Joy attended Caldwell University, Davis And Elkins College, West Orange High School.

What skills is Diane Joy known for?

Diane Joy has skills like Software Documentation, Sales, Management, Product Development, Project Management, Purchasing, Analysis, Advertising, Account Management, Budgets, New Business Development, Program Management.

Who are Diane Joy's colleagues?

Diane Joy's colleagues are Dennis Buchanan, Jose Rodriguez, Franki Howell, Daryl Jackson, Theresa Jarkovsky, Peter Lee, Jacquelyn Mangini.

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