Uses Microsoft Office software, Corel Word Perfect 12, Adobe Acrobat and any other software required, formats, produces, and revises general correspondence and complicated documents, such rental agreements, merged documents, data bases, spreadsheets. Assumes responsibility for accuracy (spelling, grammar, and punctuation).Maintains full knowledge of the hardware and software aspects of the computer system and peripheral equipment.Troubleshoots software problems in word processing database programs and documents for personnel throughout the Company.Writes, publishes, and maintains departmental procedures.Maintains knowledge of mechanical and procedural aspects of the FAX system, incoming mail system, and outgoing mail system. Ensures messages are sent promptly, incoming messages are distributed as soon as possible after receipt, and proper postage and classes are used when processing outgoing mail.

Supports 2 Vice Presidents and 3 Regional ManagersUsing Microsoft Office software, Corel Word Perfect 12, Adobe Acrobat and any other software required, formats, produces, and revises general correspondence and complicated documents, such as instruction manuals, merged documents, data bases, spreadsheets. Assumes responsibility for accuracy (spelling, grammar, and punctuation).Maintains full knowledge of the hardware and software aspects of the computer system and peripheral equipment.Troubleshoots software problems in word processing database programs and documents for personnel throughout the Company.Trains all new and temporary employees in all aspects of departmental responsibilities including computer based work assignments.Writes, publishes, and maintains departmental procedures.Maintains knowledge of mechanical and procedural aspects of the FAX system, incoming mail system, and outgoing mail system. Ensures messages are sent promptly, incoming messages are distributed as soon as possible after receipt, and proper postage and classes are used when processing outgoing mail.Performs backup duties, on a regular and as needed basis such as relieving on switchboardOrders office supplies; calls vendor with order after approval of HR Manager, coordinates distribution of supplies and returns. Checks delivered items against purchase order to ensure accuracy. Maintains knowledge of the procedural aspects of UPS, and handles domestic and international courier shipments, ensuring records are maintained and supplies are ordered as required.

This position was to be a temporary to permanent position when I accepted it, but due to a contract being cancelled and budget cuts, Cap Gemini Ernst & Young is unable to make my position permanent.Supported 2 Vice Presidents and 5 Senior ManagersCreated Excel, PowerPoint and Word Presentations. Coordinated Travel ArrangementsMaintained, Coordinated and Managed CalendarsMaintained, and Submitted Expense ReportsScheduled Internal and External MeetingsScheduled Conference Calls

Collected 112% of finance charges assessed in fiscal year 2001Created detailed training manual for credit assistant positionEvaluated and audited accounts for accounting errors and made needed adjustments and correction from previous two years before I was hired. I completed that project in 6 months. There were over 3,000 accounts that needed to be audited.Held the lowest days outstanding in receivables in whole organization of Florida Rock IndustriesCreated daily check and balance system to integrate with the comptroller's daily functionsCreated daily, weekly and monthly reports from Comptroller and Credit MangerCustomer Service As the credit assistant, I was hired for my ability to complete tasks in a quick and timely manner. The receivables for the previous two years were not handled properly and needed to be audited and corrections made. I not only went through the previous two years of work, but also kept up with the daily duties the 6 months that it took to complete that project. Through my collection efforts I collected 112% of the finance charges that were assessed that fiscal year. My ability to negotiate with customers and find a middle ground that is beneficial to both my employer and the customer is what helps me to succeed in this area.

Hired, trained, and supervised office and field staffPurchasing, Receivables, Payables, Cost Accounting & Payroll Handled President's personal and business financesProject ManagementCustomer ServiceMarketingCreated daily, weekly and monthly reports for PresidentMade travel arrangements for President Created intricate relationships with vendors to ensure best pricing with company purchasesAs the office manager I handled all travel arrangements for the president of the company. I was responsible for all projects from start to finish. This included the purchasing of the needed materials, to supervising the staff, to invoicing the client, and collections if needed.Kaplan & Kaplan

I was responsible for collection consumer and commercial debt that was 90 - 180 days old. I collected an average of $65,000.00 a month, with my average payment being 75.00.SkillsMicrosoft Office - Word, Access, Excel, PowerPoint, OutlookCorel WordPerfect, Adobe Acrobat Professional, Oracle, Symix, ACT, and Quickbooks