Financial Associate
Miami, Fl
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of customer and bank assets• Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions• Provide supervision with collections of cash, receipts, register tapes, checks, credit card payments, and supporting documentation to ensure all funds and transactions balanced at the end of shift• Collect loan payments and place holds on accounts for uncollected funds• Service/deepen relationships during account opening process• Ensure accuracy during customer transactions and adhere to security procedures• Execute administrative and operational tasks• Execute lobby management when manager is unavailable• Attend promptly to multiple deadlines and time sensitive projects• Send follow-up letters, e-mails, and thank you cards to clients• Travel arrangement preparations for each officer• Responsible for collecting all supporting documentation for loans including appraisal orders, insurance documents, credit reports, statements, and tax documentation to ensure completed loan files• Preparation of documents such as Currency Transaction Reports and Suspicious Activity Reports to meet highest level of security measures• Continuous professional development training, including but not limited to Omega, customer service
