Diane Hinkle

Diane Hinkle Email and Phone Number

Visual Interpreter | Audio Description | Learning and Change @ Aira
la jolla, california, united states
Diane Hinkle's Location
Tyler-Jacksonville Area, United States
Diane Hinkle's Contact Details

Diane Hinkle personal email

n/a
About Diane Hinkle

Collaborative visual translator, writer, and workplace learning professional.Perceptive and articulate, translating complex concepts into terms appropriate for the audience. | Intuitive and analytical, quickly identifying business needs and developing targeted training and development solutions. | Collaborative and credible, facilitating effective communication between individuals and groups. | Engaging and empathetic, creating an environment that encourages employee performance.

Diane Hinkle's Current Company Details
Aira

Aira

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Visual Interpreter | Audio Description | Learning and Change
la jolla, california, united states
Website:
aira.io
Employees:
134
Diane Hinkle Work Experience Details
  • Aira
    Visual Interpreter
    Aira Jun 2024 - Present
    In my role as a Visual Interpreter at Aira, I provide on-demand visual interpretation services to meet caller needs remotely. This includes assisting with navigation, reading product information, providing software assistance, and editing PDF documents. Through effective communication and problem-solving skills, I ensure accurate and timely interpretation, resulting in high customer satisfaction ratings.
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  • Stellar Team Media
    Description Writer/Description Qc
    Stellar Team Media Oct 2020 - Present
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  • Cameron-J. Jarvis Troup Municipal Library
    Library Clerk
    Cameron-J. Jarvis Troup Municipal Library Sep 2020 - Present
  • Audio Eyes
    Description Writer/Description Qc
    Audio Eyes Dec 2019 - May 2021
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  • Aira
    Agent
    Aira May 2019 - Oct 2020
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  • Mercer
    Senior Associate
    Mercer Oct 2014 - Dec 2016
    Developed and piloted global new employee onboarding program improving consistency across divisions.Developed learner materials, including eLearning, guides and procedures.Managed facilitation of suite of professional development courses across multiple locations.Developed and delivered biweekly learning and development newsletter to global audience.
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  • Marsh
    Vice President
    Marsh Mar 2012 - Oct 2014
    New York, Ny
    Business Process Consultant: East Zone Operations Software Remediation ProjectFacilitate remediation of the Velocity agency management system deployment for the New York Metro Physician Administration Team. Build collaboration between business and technology teams through cross-functional team engagement.Foster improved communication among team members and with the client through ongoing coaching and dialogue regarding effective business communication.Review client deliverables… Show more Business Process Consultant: East Zone Operations Software Remediation ProjectFacilitate remediation of the Velocity agency management system deployment for the New York Metro Physician Administration Team. Build collaboration between business and technology teams through cross-functional team engagement.Foster improved communication among team members and with the client through ongoing coaching and dialogue regarding effective business communication.Review client deliverables for accuracy and compliance with Professional Standards.Document processes and procedures and create central knowledge base. Create system-specific procedure and training documents.Develop and deliver agency management system and business process training. Show less
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  • Marsh
    Vice President
    Marsh Jan 2007 - Mar 2012
    Build training and development strategy for office providing small commercial Property and Casualty placement for all U.S. zones. Develop and deliver new hire and continuing education training. Document processes and procedures and create central knowledge base. Facilitate implementation and continuous improvement of the Velocity agency management system, including documenting business needs and ensuring technology deliverables meet business requirements. Key… Show more Build training and development strategy for office providing small commercial Property and Casualty placement for all U.S. zones. Develop and deliver new hire and continuing education training. Document processes and procedures and create central knowledge base. Facilitate implementation and continuous improvement of the Velocity agency management system, including documenting business needs and ensuring technology deliverables meet business requirements. Key WinsIncreased user adoption of the Velocity agency management system from 65% to 100% through comprehensive training and ongoing support.Developed partnerships with key business and technology leaders resulting in improved quality of technology deliverables.Implemented comprehensive new hire on-boarding program, reducing time to proficiency from 90 to 30 days through classroom and on-the-job training.Collaborated with all levels of the business to identify and implement process improvement opportunities.Consistently recognized by participants and business partners for outstanding quality of facilitation and results. Show less
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  • Marsh
    Assistant Vice President, Professional Development
    Marsh Jan 2004 - Jan 2007
    Managed development and delivery of new hire and continuing education training for four back-office centers. Identified performance gaps and implemented training to meet business partners' needs. Performed needs analyses to identify current and future training needs according to business plan. Created buy-in for new products and services by demonstrating the link between user needs and product features. Key WinsSignificantly improved center performance by ensuring… Show more Managed development and delivery of new hire and continuing education training for four back-office centers. Identified performance gaps and implemented training to meet business partners' needs. Performed needs analyses to identify current and future training needs according to business plan. Created buy-in for new products and services by demonstrating the link between user needs and product features. Key WinsSignificantly improved center performance by ensuring participant learning transfer from classroom to job through testing and ongoing evaluations.Stabilized training program in start-up organization through the implementation of training and development industry-standard processes and procedures.Repeatedly recognized by participants and business partners for outstanding quality of facilitation and results. Show less
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  • Invesco (Aim Investement Services)
    Senior Trainer
    Invesco (Aim Investement Services) Jan 1996 - Jan 2004
    Developed and facilitated on-going and new-hire training for 200-employee call center.Created and implemented needs analyses to identify current and future training needs according to business plan. Produced consistently high quality training material. Created buy-in for new products and services by demonstrating the link between user needs and product features. Key WinsRepeatedly recognized by participants and supervisors for outstanding quality of facilitation;… Show more Developed and facilitated on-going and new-hire training for 200-employee call center.Created and implemented needs analyses to identify current and future training needs according to business plan. Produced consistently high quality training material. Created buy-in for new products and services by demonstrating the link between user needs and product features. Key WinsRepeatedly recognized by participants and supervisors for outstanding quality of facilitation; received consistently high scores on participant feedback evaluations.Organized and facilitated meetings with department liaisons to ensure updated policies and procedures training. Enhanced and managed in-house tracking system to ensure timely updates to more than 40 courses.Selected by management to receive Development Dimensions International® certification and deliver professional development training to Austin employees. Participated in the development of 25 courses and the delivery of more than 5000 participant-hours of new system training for the largest systems conversion in mutual fund industry history. Show less
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Diane Hinkle Skills

Insurance Performance Management Risk Management Property And Casualty Insurance Process Improvement Business Process Organizational Development Training Workshop Facilitation Business Analysis Team Building Employee Benefits Leadership Change Management Strategy Staff Development Workers Compensation Employee Training Software Documentation Management Call Centers Sales Management Leadership Development Business Planning Program Management Underwriting Customer Service Start Ups Onboarding Policy Cross Functional Team Leadership Coaching Business Process Improvement Brokers Talent Management Professional Liability Casualty People Skills Commercial Insurance General Insurance Analysis Analytical Skills Business Development Consulting Project Management Vendor Management Business Requirements Training And Development Team Leadership Organizational Learning

Diane Hinkle Education Details

Frequently Asked Questions about Diane Hinkle

What company does Diane Hinkle work for?

Diane Hinkle works for Aira

What is Diane Hinkle's role at the current company?

Diane Hinkle's current role is Visual Interpreter | Audio Description | Learning and Change.

What is Diane Hinkle's email address?

Diane Hinkle's email address is dh****@****eye.com

What is Diane Hinkle's direct phone number?

Diane Hinkle's direct phone number is +121057*****

What schools did Diane Hinkle attend?

Diane Hinkle attended University Of Houston.

What are some of Diane Hinkle's interests?

Diane Hinkle has interest in New Technology, Social Media, Education, Sociology And Linguistics, Organizational Development, Adult Learning, Professional Development.

What skills is Diane Hinkle known for?

Diane Hinkle has skills like Insurance, Performance Management, Risk Management, Property And Casualty Insurance, Process Improvement, Business Process, Organizational Development, Training, Workshop Facilitation, Business Analysis, Team Building, Employee Benefits.

Who are Diane Hinkle's colleagues?

Diane Hinkle's colleagues are Tinamarie Guzman, Carrie Henry, Samantha Shipman, Carla Kane, Noah Thompson, Universal Family, Busa Lamesa.

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