Providing strategic internal communications advice and support to the Managing Director for the Academic product group (i.e. Cambridge University Press) and the Academic Board.Managing the internal Academic communications channels including newsletters, town halls, the intranet and blogs.Providing internal communications advice and support to Academic programmes and projects.

I create and execute communication strategies, write articles and proposals, coach business leaders, and manage websites and social media. I'm a strategic partner for clients in the United Kingdom, Canada, the United States, and beyond, ranging from large, complex organisations to small charities, focusing on healthcare, broadcasting, financial services, technology, and the arts. Some highlights include:- Designed and executed internal communication campaigns to increase employee engagement and compliance with major business changes.- Created and implemented communications and brand strategies, social media campaigns, and website redevelopment for clients ranging from small local businesses to large international organisations.- Wrote and edited articles for publications in health care, sports broadcasting, education, arts and entertainment industries.- Organised special events such as writing seminars, focus groups, and play readings. - Founded Canada’s only website dedicated to Canadian television. Recruited and managed freelance writers and appeared as subject matter expert in national media. - Coordinated rights-holding broadcaster communication through digital and print channels for seven Olympic Games and three Paralympic Games.

Providing strategic internal communications advice and support to the director of the Home Services group.

Strategic communications planning and execution for a health care organization with 25,000 staff and 2,600 physicians, serving a population of more than 1.8 million people. Fraser Health is an arms-length governmental organization delivering a wide range of health care services, including hospitals, public health clinics, mental health and home health services. My role: Collaborated with internal and external stakeholders to develop communications plans for strategic priority areas including the shift in focus from acute care to prevention and community-based care, hospital quality and safety, emergency department usage, improving the patient experience, and preventing frailty in seniors. Created campaigns to educate the public on topics such as using the emergency room wisely, preventing caregiver burnout, avoiding medication errors and falls, and making healthy lifestyle changes. Provided oversight of digital communications processes and channels as well as training on digital communications best practices. Edited articles and web pages using a variety of content management systems. Executed communications strategies including writing compelling stories and social media posts, designing graphics and videos, and managing freelance graphic designers, video producers and photographers.Carried the after-hours media pager to track potential issues and respond to media inquiries. Proposed pitches to media based on the organization's strategic priorities.

Managed external communications of the Schneider Electric Renewable Energies (now Solar) division based in Burnaby, Canada, including media and social media, and trade booth communications.

In the planning phase, produced multiple technical manuals related to the broadcast of the Vancouver 2010 Olympic and Paralympic Games. During Games time, produced information for rights-holding broadcasters in various digital and print channels.Planning phase:Wrote and produced multiple publications with input from experts based around the world, including information on electrical engineering, construction, lighting and broadcast specifications. Games time:Writing and disseminating information that affects rights-holding broadcasters, from scheduled fire alarms in the International Broadcast Centre to high-priority alerts about live broadcast technical issues. Reviewing organizing committee-provided information about the opening and closing ceremonies and releasing it to broadcasters after an embargo period.

Digital communications planning and execution for a health care organization with 25,000 staff and 2,600 physicians, serving a population of more than 1.8 million people. Fraser Health is an arms-length governmental organization delivering a wide range of health care services, including hospitals, public health clinics, mental health and home health services. My duties:Provided oversight to the fraserhealth.ca website, advising on content development, updating content, and managing a redevelopment process. Edited the employee newsletter. Created a digest e-mail to reduce the number of all-staff emails. Created and executed strategic plans for corporate communications projects.

Communications planning and tactics for fundraising events and campaigns, produced a magazine, newspaper inserts, media releases and website content.

Planned and edited the soft news section of a daily English-language newspaper, including entertainment and culture, science and health, and food and drink. Managed a team of reporters and supervised the page layout.