Diane Madir

Diane Madir Email and Phone Number

Client Services Assistant @ Ridgeview
waconia, minnesota, united states
Diane Madir's Location
Greater Minneapolis-St. Paul Area, United States
Diane Madir's Contact Details

Diane Madir personal email

n/a

Diane Madir phone numbers

About Diane Madir

Diane Madir is a Client Services Assistant at Ridgeview. She possess expertise in software documentation, hipaa, program management, training, blended learning and 45 more skills.

Diane Madir's Current Company Details
Ridgeview

Ridgeview

View
Client Services Assistant
waconia, minnesota, united states
Employees:
993
Diane Madir Work Experience Details
  • Ridgeview
    Client Services Assistant Ii
    Ridgeview Apr 2021 - Present
    Chanhassen, Minnesota, United States
    This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties across four clinic locations. In addition, is responsible for answering basic insurance questions from patients.
  • Spalon Montage
    Certified Massage Therapist
    Spalon Montage Oct 2018 - Present
    Chanhassen, Minnesota, United States
    Provide relaxation massage services in a health spa facility utilizing multiple techniques including Swedish, deep tissue, lymphatic, CBD oil, and hot stone massage.
  • Madir Massage Therapy
    Certified Massage Therapist
    Madir Massage Therapy Jan 2015 - Present
    Independent Contractor/Eden Prairie, Mn
    Attended the Cumberland Institute of Massage Therapy in Brentwood, TN and was licensed in the state of Tennessee upon completion of 500+ hours of certified training. Techniques include: Swedish, sports, medical/lymphatic, somatic and myofascial release. In 2015 I opened Madir Massage Therapy as an independent contractor, working at chiropractic clinics, physical rehabilitation and wellness centers in Minnesota.
  • Medica
    Client Operations Product Specialist
    Medica Oct 2012 - Jun 2014
    Minnetonka, Minnesota
    Serving as a product expert in collaboration with cross-functional teams across all operations, sales, vendors, and product teams within Medica to aid in the management of clients who have purchased and implemented new or specialized products.
  • Medica
    Sr. Technical Trainer
    Medica Aug 2006 - Aug 2012
    Designed and produced training curricula; classroom and e-learning training materials for Learning Center, technical training and presentations for broker agents, process manuals for various internal departments as well as external user guides for group administrators.
  • Medica
    Account Manager/Process Improvement Specialist
    Medica Oct 2002 - Aug 2006
    Coordinated with Sales Executives to facilitate the sale of Medica small employer group insurance plans through the broker community. Identified, defined, analyzed and developed business needs and process flows used within Sales Operations and an audit program for key processes.
  • Medica
    Customer Service Representative/Technical Trainer
    Medica Jan 1999 - Oct 2002
    Resolved issues for health plan members; maintained service goals including: 95% accuracy rate, 30 second turnaround time for call answering, 30 day turnaround time for issue resolution. Developed and delivered classroom training curricula for internal staff at Medica including new employee orientation.
  • Massage Therapy Practice
    Licensed Certified Massage Therapist
    Massage Therapy Practice Aug 1998 - Jan 1999
    Graduated from the Cumberland Institute of Massage Therapy in June 1998, licensed in the state of Tennessee upon completion of 500+ hours of certified training. Techniques include: Swedish, sports, medical/lymphatic, somatic and myfacial release. As an independent contractor, I worked at chiropratic clinics and physicial rehabilitation centers in Tennesee and Minnesota.
  • Focus Healthcare Management, Inc.
    Provider Recruitment Representative
    Focus Healthcare Management, Inc. Jul 1996 - Jul 1998
    In this position I was responsible for contracting providers into a national PPO network specifically workers' compensation services based on the access requirements of specific employer groups.
  • Optumhealth
    Administrative Assistant
    Optumhealth Jan 1994 - Jul 1996
    Supported the business operations of a 24/7 call center offering Employee Assistance Programs to national companies and Global Assistance Programs to international companies as a subsidiary of United HealthGroup, Inc.
  • T.E.A.M., Inc.
    Administrative Coordinator
    T.E.A.M., Inc. May 1992 - Jan 1994
    Responsible for the front office operations of a clinical EAP. Duties included reception, scheduling and intake of clients, clerial and administrative assistance, and reporting.
  • Briarwood Chiropractic
    Insurance Processor
    Briarwood Chiropractic Feb 1991 - May 1992
    Responsible for filing insurance claims for chiropractic clinic in Edina, Minnesota.

Diane Madir Skills

Software Documentation Hipaa Program Management Training Blended Learning Process Improvement Captivate Visio Learning Management Access Recruiting Healthcare Staff Development Cross Functional Team Leadership E Learning Organizational Development Quality Assurance Insurance Managed Care Requirements Gathering Leadership Addie Technical Training Change Management Technical Documentation Healthcare Information Technology Business Analysis Software Implementation Needs Analysis Vendor Management Adult Education Hands On Training Instructor Led Training Analysis Call Centers Team Building Performance Improvement Sharepoint Data Analysis Employee Training System Administration Outlook Employee Benefits Customer Service Business Requirements Workshop Facilitation Peoplesoft Business Process Improvement Microsoft Outlook U.s. Health Insurance Portability And Accountability Act

Diane Madir Education Details

Frequently Asked Questions about Diane Madir

What company does Diane Madir work for?

Diane Madir works for Ridgeview

What is Diane Madir's role at the current company?

Diane Madir's current role is Client Services Assistant.

What is Diane Madir's email address?

Diane Madir's email address is di****@****ica.com

What is Diane Madir's direct phone number?

Diane Madir's direct phone number is (701)-293*****

What schools did Diane Madir attend?

Diane Madir attended Cumberland Institute For Massage Training, St. Catherine University.

What are some of Diane Madir's interests?

Diane Madir has interest in Poverty Alleviation, Disaster And Humanitarian Relief.

What skills is Diane Madir known for?

Diane Madir has skills like Software Documentation, Hipaa, Program Management, Training, Blended Learning, Process Improvement, Captivate, Visio, Learning Management, Access, Recruiting, Healthcare.

Who are Diane Madir's colleagues?

Diane Madir's colleagues are Cole Oswald, Marge Dubbelde, Kristie Bauer, Kathryn Metzger, Mspas, Pa-C, Lexy Nelson, Marisa Landquist, Isabella Gaudreau.

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