Diane Magers Email and Phone Number
Diane Magers work email
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Diane Magers personal email
Diane Magers phone numbers
With over 25 years of customer experience, sales and marketing leadership, I am the Founder and Chief Experience Officer of Experience Catalysts, a consulting and training firm that helps CX executives develop and grow customer and associate engagement programs. I am also a Certified Customer Experience Professional (CCXP) and a past CEO and Emeritus Chair of the Customer Experience Professionals Association (CXPA), a global non-profit organization that advances the CX field.My passion is to facilitate and coach CX leaders on how to design and implement CX strategies that drive growth and impact financial benefits. I have worked with various sized organizations across different industries, such as VMware, State Farm, MoneyGram, Freeman, Invisalign, and Equifax, delivering CX solutions that align with their enterprise, customer, and associate needs. I am also a skilled presenter and trainer in CX, sharing my insights and best practices at CX industry events and online platforms.
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Co-Founder And Chief Experience OfficerAmplifyxmFrisco, Tx, Us
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Founder And Chief Experience OfficerExperience Catalysts Jun 2012 - PresentCustomer and employee experience strategy consultant and speaker. Specializing in facilitating and coaching CX executives responsible for developing and growing customer and associate engagement programs. Expertise in CX strategy, development, training, execution, and measurements. Skilled presenter and trainer in CX focused on the tactical and strategic skills necessary to drive growth and impact financial benefits. Clients included various sized organizations such as VMware, State Farm, MoneyGram, Freeman, Invisalign, Hagerty Insurance, Fidelity Engineering, Equifax and HD Vest. -
Ceo, Emeritus Chair, And Cx ExpertCustomer Experience Professionals Association (Cxpa) May 2016 - PresentMinneapolis, Minnesota, UsCXPA is a global, non-profit organization dedicated to the advancement of customer experience management and advancing the field through research and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the CX discipline. -
CeoCustomer Experience Professionals Association (Cxpa) Oct 2016 - Jun 2019Minneapolis, Minnesota, Us
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Experience Management Strategic AdvisorMacquarium Mar 2019 - Nov 2021Atlanta, Ga, Us -
Office Of The Customer, Customer Experience StrategyAt&T Entertainment Group Jul 2013 - Jun 2016Dallas, Tx, UsCatalyst for the business customer experience transformation and developing customer strategy that drives engagement, retention, and relationship growth. Designing approaches and implementing customer experience capabilities to enable complex customer experience improvement initiatives. Focused on the structure, activities, resources and tools to drive customer centricity and associate engagement. Skilled presenter in front of large group audiences, C-level and senior executives and all-employee meetings. -
Sr. Director Customer Strategy And EngagementSysco Mar 2011 - Jul 2012Houston, Tx, UsDeveloped and managed customer experience design, strategic improvements, innovation and drove business results. Established customer strategy models, methodologies, and enterprise cross functional teams in adoption of corporate initiatives based on transformation of customer and associate needs. Executed programs to impact customer relationships and drive key financial results. -
Sr. Director Customer Strategy And Business TransformationSysco May 2009 - Mar 2011Houston, Tx, UsUtilizing voice of customer and associates, designed and implemented innovative business transformation of Sysco's customer, sales and marketing SAP implementation. Responsible for designing customer and sales associate portals and applications, sales and customer service programs, customer retention, feedback and engagement programs. Extensive project and vendor management experience.
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Sr. Director Of Strategy - Customer, Sales And MarketingSysco Feb 2006 - May 2009Houston, Tx, UsDeveloped and piloted innovative business strategies to drive associate and customer engagement. Conducted and leveraged extensive research and voice of customer to drive sales programs and transformation initiatives. Designed and implemented improved models of sales and marketing productivity, effectiveness, efficiency and profitability.
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Director Customer Engagement, Sales & MarketingThe Sygma Network, Subsidiary Of Sysco Aug 1994 - Feb 2006Dublin, Oh, UsCorporate account sales, management, and marketing executive for $4B client base. Facilitated new growth and improved profitability through customer initiatives and strategic account management. Exceptional team leader with strong initiative. Enhanced client and associate services through technology and process improvements. account generation, marketing including trade shows, customer. Responsible for marketing, advertising and web service development and design. -
Sales And Marketing ManagerChrismer Consulting Group 1993 - 1994New client development, sales, marketing and account management. Increased revenue by 150% through the development of new services and co-partnering with associated businesses.
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Sales And Creative ManagerAdpoint Advertising Agency 1992 - 1993Developed and implemented advertising and brand identity campaigns. Increased client base by 85% in the first year. Extensive graphic design, marketing and enterprise branding, media and event coordination.
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Director Of SalesLazer Products Jan 1989 - 1992Responsible for development and execution of direct sales, management and administration. Designed and developed training, advertising, and marketing for this successful start-up company.
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Clinical PsychologistIndividual And Group Therapy, Community Education, Mental Health Workshops 1984 - 1989Group and individual therapist, program development and evaluations, and seminar manager, facilitator and presenter.
Diane Magers Skills
Diane Magers Education Details
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University Of PhoenixExecutive Leadership -
Fort Hays State UniversityClinical Psychology
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University Of PhoenixBusiness Adminstration
Frequently Asked Questions about Diane Magers
What company does Diane Magers work for?
Diane Magers works for Amplifyxm
What is Diane Magers's role at the current company?
Diane Magers's current role is Co-Founder and Chief Experience Officer.
What is Diane Magers's email address?
Diane Magers's email address is di****@****att.net
What is Diane Magers's direct phone number?
Diane Magers's direct phone number is +171384*****
What schools did Diane Magers attend?
Diane Magers attended University Of Phoenix, Fort Hays State University, University Of Phoenix.
What are some of Diane Magers's interests?
Diane Magers has interest in Children, Education, Health.
What skills is Diane Magers known for?
Diane Magers has skills like Strategy, Cross Functional Team Leadership, Leadership, Management, Customer Experience, Crm, Strategic Planning, Account Management, Sales, Business Strategy, Business Development, Process Improvement.
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