Diane Mason Email & Phone Number

Waco, Texas Area

Waco, Tx

Manage all daily functions and activities within the Durable Medical Equipment division (retail store, billing department, buyer, delivery personnel, and orthotist), overseeing short-term and long-range goals. Supervise, train, and evaluate team of ~20. Monitor budgets and generate financial reports for upper management. Coordinate activities to ensure highest amount of return on billing and collection functions. Maintain compliance with all regulatory requirements. Key Accomplishments:Led facility to achieve Exemplary Provider status through accreditation program to meet Medicare quality standards and regulations. Prepared warehouse for unannounced on-site surveys/inspections.

Waco, Tx

Asked to come back to Waco from Austin to create a new Billing department within the DME division and repair the A/R function from a previous billing service within 1 year. Supervised and trained team of 5. Monitored financial measures, including DSO, A/R, revenues, and expenses. Assisted in insurance contract negotiations through verification of proposed methodologies. Prepared reports to determine financial class performance. within problems.Key Accomplishments:Decreased A/R by 25% within 2 years and the DSO by ~50% through focus on collections and elimination of uncollectable accounts, earning a top 25% rating among all DMEs nationwide within 3 years.Created a completely new set of procedures for the new in-house Billing department, including division of responsibilities, setting of limitations, development of reports for monitoring, and system-wide reporting. Capitalized on training opportunities to expedite knowledge and capabilities in the new billing function.

Austin, Tx

Transferred to Seton Hospital in order to oversee their transition to a new billing service and set of procedures. Supervised team of 6. Coordinated correction of issues and trained staff as trends were noted within problems.Key Accomplishments:Identified and modified/eliminated procedures falling outside Medicare and insurance guidelines/ rules. Changed paperwork flow that allowed for processing of medical bills within the new billing service.

Waco, Tx

Coordinator: Maintained JIT inventory and managed the warehouse. Negotiated optimal purchase prices for goods sold and rented. Created purchase orders and placed orders.Manager: Managed day-to-day activities of staff of about 15 and billings of more than $2M annually.Key Accomplishments:Manager: Led division to achieve $2 million in revenues for the 1st time by improving processes, customer service, and product availability/location. Designed full-scale warehouse and office expansion, as well as reorganization of the facility. Assisted in preparation for JCAHO accreditation process.Coordinator: Brought inventory system under control, creating reports out of the software program that were required for financial reporting. Implemented barcode system, reorganized warehouse to increase storage capacity, and corrected existing master files to ensure proper billing.

Temple, Tx

Projects included: Directing the installation of an automated foam cutting machine that included training operators and programmers, supervising maintenance work, and instilling processes for scheduling production. Appointed Environmental Manager which required developing an environmental program from the ground up..Appointed Energy Manager involving promotion of energy-saving practices.Coordinating an underground storage tank remediation, securing $150,000 check from the state for reimbursement. Establishing a computerized costing system for fabrication branches and bonded fiber production department within the Temple division based on actual time standards and material use.Creating and implementing a series of incentive plans that drove a 60% increase in production within at least one department,Additionally streamlining multiple administrative duties to reduce overhead and costs.

Bachelor Of Science, Industrial Engineering

Master, Environmental Science