Diane O'Neal

Diane O'Neal Email and Phone Number

IT Professional @ Producers Midstream
Diane O'Neal's Location
Houston, Texas, United States, United States
Diane O'Neal's Contact Details
About Diane O'Neal

Diane O'Neal is a IT Professional at Producers Midstream. She possess expertise in management, troubleshooting, leadership, process improvement, vendor management and 45 more skills. Colleagues describe her as "Diane was a very professional and a thorough operations manager when we worked together. She was very cooperative and helpful. I worked with her when we undertook the difficult task of merging two organizations into one support organization. This was completed very successfully. Our organizations were able to continue working well after the merge to resolve problems.", "I have worked with Diane on many projects during my time at JPMorgan Chase. Diane was my go to person at the Help Desk and through her leadership at the Help Desk I was able to implement changes to our VPN and RSA infrastructures. Diane has always been the consummate professional in her dealing with my groups. Diane would be an asset to any group she would be a member of.", and "Diane proved to be not only hugely effective in her role at JPMC but she always maintained a positive attitude and great sense of humor even through some very demanding times at JPMC. We could always rely on Diane to be responsible and accountable whenever she assisted on our projects or our troubleshooting sessions. I miss working with Diane and can only hope I get to work with her again in the future."

Diane O'Neal's Current Company Details
Producers Midstream

Producers Midstream

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IT Professional
Diane O'Neal Work Experience Details
  • Producers Midstream
    It Manager
    Producers Midstream Aug 2023 - Present
    Tx, 75201, Us
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  • Producers Midstream
    It Service Manager
    Producers Midstream Aug 2022 - Present
    Tx, 75201, Us
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  • Cai
    Technical Support Team Leader, Neurodiverse Solutions
    Cai Apr 2021 - Aug 2022
    Allentown, Pennsylvania, Us
    Oversee a team of Associate Technical Support Analysts working remotely. Provide training, guidance, mentoring, support & supervision in the Platform Production Support organization. Assists the front-line ticket triage and resolution. Assists in the initial problem ticket review, assessment of information/details for updates, corrections, and information cleansing, as needed, and transfer the ticket to the appropriate area for resolution. Meet on a regular basis ensuring engagement expectations are met and services are delivered.
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  • National Agents Alliance - The Alliance
    Licensed Health And Life Insurance Agent
    National Agents Alliance - The Alliance Sep 2020 - Aug 2022
    Burlington, Nc, Us
    Offering Families and Individuals access to affordable customized life and health insurance plans that best fit their needs to mitigate financial loss due to illness, disability, market volatility or death.
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  • C&J Energy Services
    It Support Services Manager
    C&J Energy Services Jun 2016 - Apr 2020
    Houston, Texas, Us
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  • Exterran
    Service Desk Supervisor
    Exterran Jun 2010 - May 2016
    Calgary, Alberta, Ca
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  • Stewart Title
    It Incident Manager
    Stewart Title 2009 - 2009
    Houston, Texas, Us
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  • Jpmorgan Chase Bank
    Global It Help Desk Manager
    Jpmorgan Chase Bank Jan 2000 - Apr 2008
    New York, Ny, Us
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  • Jpmorgan Chase Bank
    Sql Server Database Admin
    Jpmorgan Chase Bank 1999 - 2000
    New York, Ny, Us
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  • Jpmorgan Chase Bank
    Application Testing And Packaging
    Jpmorgan Chase Bank 1997 - 1999
    New York, Ny, Us
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  • Texas Commerce Bank
    Help Desk Analyst
    Texas Commerce Bank 1995 - 1997
  • Texas Commerce Bank
    Mainframe Lead Operator
    Texas Commerce Bank 1981 - 1995

Diane O'Neal Skills

Management Troubleshooting Leadership Process Improvement Vendor Management Technical Support Project Management Information Technology Help Desk Support Call Centers Technical Recruiting Software Documentation Business Process Improvement Sharepoint Program Management Microsoft Sql Server It Management Vpn Testing Disaster Recovery Sdlc Call Center Business Analysis Itil Risk Management Operations Management Data Center Customer Service Banking Performance Management Personnel Management Personal Development It Service Management Customer Service Operations Service Operation Knowledge Management Knowledge Base Service Level Agreements Service Level Management Priority Management Metrics Performance Metrics Metrics Reporting Balanced Scorecard Scorecard Itil Certified Service Desk Service Delivery Service Levels Change Management

Frequently Asked Questions about Diane O'Neal

What company does Diane O'Neal work for?

Diane O'Neal works for Producers Midstream

What is Diane O'Neal's role at the current company?

Diane O'Neal's current role is IT Professional.

What is Diane O'Neal's email address?

Diane O'Neal's email address is di****@****rgy.com

What skills is Diane O'Neal known for?

Diane O'Neal has skills like Management, Troubleshooting, Leadership, Process Improvement, Vendor Management, Technical Support, Project Management, Information Technology, Help Desk Support, Call Centers, Technical Recruiting, Software Documentation.

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