Diane H. Email & Phone Number

Senior Program Manager providing technical services and customized engineering solutions.• Manage development projects to meet requirements, delivering on schedule and budget with increased ROI • Establish processes to enhance operations and intra-organizational communications • Build project schedules, identify milestones, define critical path, track work in progress, and regularly report to key stakeholders• Organize and conduct project meetings to ensure project on time delivery• Identify and track risks, escalating to executive management when necessary• Enhance client and team communication through project reporting• Generate and present proposals and statements of work• Negotiate change orders

Project management for mobile apps customer in-store shopping experience.Walmart Labs is the technology arm of Walmart, building innovative products for our 260 million daily shoppers. Our teams of project managers, engineers, designers, and product leaders are creating a user experience where online and in-store shopping are interconnected, delivering a consistent and customer-first experience.

Portland, Oregon Area

• Manage development projects integrating both Agile and classic project management practices• Structure, manage, and report weekly on project schedules • Build, lead, and coach engineering development team in Agile software methodologies • Direct responsibility for resource planning and project staffing • Lead company wide Agile transformation initiative• Manage team establishing company wide information security and privacy policies and procedures for compliance with HIPAA, leading to successful HITRUST certification• Member of executive security team approving all policy documentation and reviewing security implementation plans• Establish procedures for improving internal development and software engineering process & best practices• Accountable for vendor management including program cost reporting• Successfully selected and led implementation of company wide issue tracking system

Portland, Oregon Area

Manage successful high risk, high profile upgrade migration projects.• Managed custom implementations of complex, business-critical systems for Fortune 500 companies• Led project teams comprising cross-departmental resources from within Jive and the client • Managed customization upgrade development projects for cloud and on premise implementations• Engaged directly with clients to capture business requirements• Managed the overall resource plan to maintain scope and budget• Identified scope expansion, executed change orders, and integrated into project schedule and budget • Tracked issues, mitigated risks and managed resolution to successfully avoid client escalations

Portland, Oregon Area

Delivering to customers Tyfone´s Mobile Transaction Technology enabling Secure Mobile Transactions, including secure mobile banking, secure payments, and identity management.• Led delivery for next generation mobile banking applications• Executed system testing of mobile iOS and Android apps• Transformed features into requirements working with the engineering team • Presented implementation options, costs and deployment timelines to clients• Interfaced with customers to define new features and generated associated SOWs• Managed deployment and installation activities across multiple geographies

Portland, Oregon Area

Develop IT solutions to meet client requirements and increase client ROI• Managed client networks (LAN) including configuration of router and firewalls• Generated and presented proposals, work statements and RFCs• Led and managed client projects to deliver on schedule and budget• Lead front end web developer (HTML, CSS, Javascript)• Mobile App developer• Defined online marketing campaigns meeting greater than 10% conversion rate

• Developed test concepts for system performance sell-off• Designed satellite payload and optical bus verification test plans• Authored verification plans and procedures and performed test plan coordination• Generated analysis reports; performance data, system mnemonics, operational and debug log messages to ensure proper operation of the system using customized software tools in UNIX environment

• Responsible for campus network requirements and operations• Led operations center transition and migration planning• Managed project schedule and inter dependencies using MS Project

• Developed LAN, Enterprise & WAN performance standards for high availability secure circuit, data, video and voice network• Led network architecture design and upgrades and managed internal research and development projects• Responsible for telecommunication and information systems trade studies, evaluation of new technologies, and program training guidance• Prepared and taught Introduction to Networking and TCP/IP class

• Led development and analysis of vehicle launch communications model to support mission launch• Increased program funding through identifying increased utilization of satellite payload• Performed satellite architecture trade studies• UHF-EHF communication link assessment and requirements definition

• Requirements development for satellite ground terminals• RF system analysis

• Design and analysis of satellite systems and data • Requirements development for satellite ground terminals

Bsee, Electrical Engineering

Ms Engineering, Telecommunications

Thesis on Metropolitan Optical Network Design