Diane Rapue Email & Phone Number

Littleton, Colorado, United States

-Responsible for consistently exceeding member expectations, operational effectiveness, and branch productivity.-Develop and coach a highly knowledgeable team to support a variety of member life stages and needs.-Accountable for all management functions including training, hiring, coaching, scheduling, excellent verbal & written communication.

Writer Square - Denver, CO

-Accountable for the service and sales activities, marketing plan, operating budget, profitability and operational integrity of the branch. -Responsible for maintaining a highly motivated, well-trained sales team in order to provide exceptional member service and meet the financial needs of our members. -Represents the credit union in the community with.

Centennital, CO

• Performing all business development activities including outbound calling, building relationships, in person meetings with business customers, prospects, referral partners and centers of interest.
• Providing the needed commercial lending avenues by which business owners reach their goals, prosper and grow their business.
• Assisting business owners by making sense of their financial needs and guiding them in locating and connecting with solutions through common sense lending.
• Reviewing financial credit packages for comprehensive accuracy and presenting them to financial institutions to secure commercial lending for business clients.
• Successful in walking business clients through the entire lending process so they find the best fit for their financial servicing needs.
• Through my experience and knowledge, I understand how to put the financial puzzle pieces together for business owners and their businesses, so they realize that complete picture.

Centennial, Colorado, United States

• Performing member engagement and business development activities including outbound calling, building relationships, in person meetings with Chamber members & prospects, virtual meetings, gratitude efforts for current.
• Planning, scheduling, promoting and leading Chamber events such as Ribbon Cuttings/Grand Openings, Executive Roundtable Events, Committee Events & Meetings, Chamber Staff Programming, Member Events and Premier Events.
• Building relationships through educating and promoting existing Chamber members, contacting previous Chamber members to see how the Chamber may provide value for them to rejoin and reaching out to businesses who would.
• Partnering and working with business owners to connect them with other businesses for mutual benefit and relationship while educating them on how to best promote their business through the Chamber.

Greenwood Village, CO

• Independent Business Development 06/2017 – 02/2020
• Performing business development activities including but not limited to networking, cold calling, reaching out to referral sources and centers of influence.
• Reviewing of financial applications and credit requests including presentation of credit packages for final approval.
• Detail oriented, organized reliable, intentional and thorough.VP of Credit & Operations 11/2013 – 05/2017
• Reviewed all financial applications and credit requests.
• Performed credit analysis and underwriting of all submitted credit packages for final credit determination.

Englewood, CO

• Handled business banking relationships, prospecting and customer service for three branch locations.
• Cold calling, prospecting and performing sales tasks for three branch locations.
• Assisted in training bank staff regarding business loans, customers and business banking products.
• Prospected for new business loans, customers and commercial real estate transactions.
• Obtained complete credit packages, processed initial credit review and credit write up them submitted them for final underwriting.
• Coordinated and closed my own financing requests.

• Managed all customer service representatives, collections personnel and credit department personnel and activities.
• Performed final credit approval of all credit requests up to $500,000.
• Supervised, trained and mediated staff.
• Instituted new procedures and policies resulting in efficient consistent practices.
• Coordinated multiple department functions and drafted and streamlined processes.
• Performed portfolio and financial analysis enabling accurate forecasting for budget and statistical review.

Englewood, CO

• Maintained portfolios that were not performing to standards.
• Responsible for the profitability of the branch by controlling losses and account payoffs.
• Collection of delinquent accounts including requesting and coordinating repossessions as necessary.
• Payment processing, customer service, correction of posting errors and general review of accounts.

Thornton, CO

• Solicited new retailers to utilize our financial services and made credit decisions on all loan requests.
• Follow up on all sales leads and sold and promoted programs.
• Maintained all communication with retailers and manufacturers.
• Reviewed credit reports, performed loan reviews, reviewed title reports and appraisals.
• Prepared and reviewed all loan documents.
• Managed account collection efforts via phone and in person and prepared collection reports.

Laurel, MD

• Performed loan solicitation, preparation, completion and servicing.
• Collection of diverse accounts in regard to the stage of delinquency and the type of asset.
• Goal and guideline generation and implementation.

Aurora, CO

• Scrutinized all loan applications, made qualifying decisions along with tracking best practice procedures.
• Reviewed contracts ensuring guidelines were met.
• Installed operating procedures and processes, setup and solicited new clients.
• Performed collections practices.
• Coordinated client services.

Greeley, CO

• Managed daily operations of a merger and acquisition company.
• Completed payroll and performed all accounting functions including payment of taxes.
• Prepared offering memoranda for various companies & completed presentations for potential buyers.
• Evaluated and researched various industries, provided trend analysis and forecasting.