Part-time contract role providing support to senior consultants in developing HR programs and policies to recommend to clients in order for them to meet their strategic goals and objectives. Projects include researching updates in state employment law compliance, policy development, onboarding, offboardiing, process improvements, benefits administration, DEI and engagement initiatives.

Managed HR and Payroll functions for this start-up company with approximately 1500 employees in 50 plus restaurants, including recruiting, training, succession planning, employee relations, performance management, policy development, compliance and health and safety. Created a respectful, fair and empowering culture and work environment by aligning engagement, D&I and recognition initiatives with core values.● Implemented core company handbook and state specific supplements. ● Developed and delivered D&I training program to Administration & Operations teams. ● Redesigned health and welfare plans providing enhanced benefits at a 22% cost reduction. ● Implemented HRIS/Payroll system upgrades resulting in ease of government reporting, ability to compile HRIS metrics and streamlines onboarding and offboarding processes.● Monitored early COVID impacts to proactively implement compliant policies and processes. Communicated evolving impacts, ensuring sustainable business operations

The restructuring of the HR Department resulted in this newly created role that served as both an internal consultant to HR and business leadership teams, as well as an operational facilitator in support of achieving strategic goals and driving the evolution of cultural change across the organization. Led the team in redesigning the annual engagement survey from a focus on employee satisfaction to one measuring change readiness, engagement and internal community connection. Delivered annual engagement surveys to US and Latin American locations and subsidiaries, recommending corporate-wide strategies and action plans. Developed new initiatives based on survey results. ● Achieved engagement survey participation rate of at least 85% year over year. ● Drafted D&I Policy and recommended initiatives and programs in support of organizational diversity goals. ● Launched Employee Engagement Leadership Committee representing cross-functional divisions and locations and served as Team Lead. Initiatives included enhanced employee recognition programs and introduction of Corporate Social Responsibility platform.

Served as subject matter expert and trusted business partner to guide employees and leaders through complex and sensitive employee relations issues including organizational redesigns, investigations, performance management and relationship building. Ensured compliance with legal requirements and company policies and procedures in all employee relations matters and HR processes to promote a fair, equitable work environment consistent with company culture. Facilitated trainings to empower leaders to proactively identify potential performance issues and conflicts and resolve them before becoming serious problems. Served as HR member of M&A team for two acquisitions. ● Established internal processes for conducting and documenting all employee relations matters. ● Oversaw company-wide I-9 audit process. Implemented I-9 training for US onboarding team. ● Received Annual Board of Directors Excellence Award for Functional Excellence and Excellence Award as member of Acquisition/Integration Team

Managed recruitment, immigration and domestic and international relocations. Conducted exit interviews, discussed trends with division leadership and proposed action plans. Managed health and safety programs. Delivered trainings on HR topics including interviewing and health and safety. ● Introduced first Safety Committee and established Volunteer Medical Response and Building Evacuation teams. Conducted workstation assessments to ensure proper ergonomic setup.

Managed recruitment, onboarding, and offboarding processes. Provided support to HR Director to achieve department goals and objectives. ● Conducted interview training for newly hired and promoted managers.