www.linkedin.com/in/dianeread/I am a highly versatile and performance driven professional with a consistent track record of meeting and exceeding expectations. I possess excellent attention to detail, problem solving and analytical skills that enable me to identify and implement process improvements that are more efficient and reduce operational costs. I am effective at communicating with various levels of an organization be it management, technical staff, or end users. I have many years of experience providing excellent customer service to both internal and external clients with their satisfaction being my top priority and focus while always striving for complete customer satisfaction.My proficiency with a variety of software programs, as well as my programming background, enables me to learn new systems quickly. I am very dependable and have a stellar work ethic. I am successful at working independently and within a team environment. I have the ability to transition and respond quickly to changing priorities and deadlines.Selective Achievements:* Consistently developed and delivered ahead of schedule numerous reports in various formats (delimited text, data file, printed and electronic).*
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Customer Service RepresentativeCobham Aerospace Communications Oct 2015 - Mar 2021Prescott, Arizona, United StatesManaged 50+ customer accounts providing friendly and polite service to ensure customer retention.Resolved customer issues when they arose.Collected and entered orders in the Oracle ERP system.Responded to inquiries and issues via phone and email. -
Customer Service/Data EntryHeadsets Direct Inc Jan 2013 - Jun 2014Prescott, ArizonaAnswer calls and assist customers with placing orders, returns, quotes, questions or resolving issues. Perform data entry functions using Sage 50/Peachtree such as setting up and maintaining customers, entering sales orders and invoicing customers. Prepare shipping labels and documents. Retrieve online orders from Magento e-commerce software.
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It AnalystSpa Parts Plus Jun 2008 - Dec 2008Prescott Valley, AzSet-up and maintained various scheduled and ad-hoc status reports for monitoring of purchase orders, sales orders and inventory. Worked closely with suppliers to coordinate, verify and expedite delivery of products. Provided computer hardware and software support to users. Performed daily backup of systems utilizing Windows Server 2008.
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It CoordinatorBuilders Choice Carpet One Apr 2006 - Sep 2007Prescott Valley, AzReviewed, analyzed, tested and modified various builder programs utilizing Excel's complex formulas, functions and macros. Collaborated with builders, vendors and design consultants to gather requirements and resolve issues.
Diane Read Skills
Diane Read Education Details
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Computer Learning CenterGpa 4.0 -
Computer Related Training Courses:
Frequently Asked Questions about Diane Read
What is Diane Read's role at the current company?
Diane Read's current role is Data Analyst, Programmer/Analyst, Report Developer/Analyst, Customer/Client Service Specialist.
What schools did Diane Read attend?
Diane Read attended Computer Learning Center, Computer Related Training Courses:.
What are some of Diane Read's interests?
Diane Read has interest in Sewing, Golf, New Technology, Computers.
What skills is Diane Read known for?
Diane Read has skills like Crystal Reports, Windows Server, Ms Project, Visio, Access, Databases, Sage 50/peachtree Accounting, Ms Excel Pivot Tables, Microsoft Excel, Microsoft Word, Adobe, Kronos Timekeeping.
Not the Diane Read you were looking for?
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2mst.edu, mst.edu
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Diane Amelia Read
Medford, Ma1psandr.com1 (617) 7XXXXXXX
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1modernmineralsmakeup.com
2 +123193XXXXX
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2comcast.net, marshalls.co.uk
1 +160344XXXXX
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