Executive-level sound bites and presentations for strategic initiatives. Process improvement and automation. Leading open Microsoft forums to assist and connect associates. Creating and leading Microsoft Excel classes. Informally leading 1 international associate.

I save time and money with innovative data solutions: databases, dashboards, and process improvement.• Eliminated 34 hours/month by revamping Monthly Operating Report process to a SharePoint list and automating reporting (100% savings), saving 408 hours annually.• Automated daily reports from 45 minutes to 1 minute (98% savings) and weekly reports from 9 minutes to 1 minute (89% savings), saving a total of 190 hours annually.• Create and lead Excel training for 150 associates, including mentoring in open forums.

• Saved over $100,000 of associate labor costs by streamlining and automating processes.• Reduced reporting time on average of 20 minutes for approximately 75 daily/weekly/monthly reports. •Over 80% reduction in complaints (CTM) calls for members using a Customer Service database I built.Promoted from Business Info Analyst Sr.

• Personal Advocate Program: Transitioned from Excel spreadsheets to Access database to allow for enhanced management of 10k+ member communication data. General Reporting: Reporting using data from multiple platforms (WGS, Central Facets, STAR, CS90, etc.) and for multiple groups (Enrollment, Billing, LEP, etc.).Promoted from Provider Data Analyst.

Partner with business experts to design and develop databases for data management, tracking, and reporting. • Received 5 Impact Awards from 4 managers outside of unit. • Managed UniCare server breach project data analysis. Project completed on time with minimal customer abrasion. Saved company valuable time accurately contacting members/groups/legal entities quickly to lessen negative impact.• UniCare Contracts Department database project: Decreased data entry time and data redundancy. Increased data integrity, communication between departments, and management's ability to accurately report to executive level and oversee department's workflow and workload. • Business Development Center (BDC) print production projects: Saved an average of 30 hours/month in data entry, sending workload and assignment e-mails, tracking projects, and report compilation.

Leader and Cookie Manager for troop of 20 girls. Assist with meetings and manage all product sales.

Manage business affairs including finance, membership, maintenance, and city life-safety compliance requirements. Field and research questions from members. Attend meetings with shareholders, management, and other vendors/parties.Second Vice President - May 2009 - December 2010Treasurer - December 2010 - Present

The Dreamcatcher Foundation is a not-for-profit organization that seeks to improve the lives of Chicago's most disadvantaged and disenfranchised young women through education, empowerment, and prevention of sexual exploitation. Manage computer resources, equipment and software purchasing, and data compliance with funders. Teach Microsoft Office and Internet courses to 4 young women ages 14-17 every Tuesday evening.

• Earned $45k in revenue by determining need, pitching, and winning bid to develop a database system to manage confidential tracking, analysis, exporting, and compliance assurance for the Chicago Department of Public Health. Completed the project on time and on budget. The program was subsequently rolled out to 14 CDPH agencies and allowed them to accurately and quicklyreport data, eliminated an average of 40 hours/month uploading, scrubbing, analyzing, and submitting data to the CDC.• Case Manager Database: Saved an average of 20 hours/month uploading, analyzing, and transmitting data to Illinois Department of Public Health (IDPH) by developing a database to manage reporting requirements for IDPH funded case management program. Designed, deployed, and managed database across 5 clinics. • Tasked with analyzing bonus payout data and providing payout reports within 24 hours to meet deadline set forth by CEO. Worked with HR and IT to gather, analyze, validate, and produce bonus payout reports in vendor required format. Met deadline and received award for project performance.

Conducted new hire orientations, technical data maintenance, and professional development program management. Achievements• Reduced new hire packet generation time by 75% using Word VBA to generate job role-specific manuals.• Built a donor contact database to manage $800 million in philanthropic funds. • Incorporated the development program module into the existing HRIS system. The software had been in place for several years and this module had never been used.

•Generated over $1M in additional premiums annually by designing a database to track, enroll and manage 60k+ members who are eligible for Medicare and Medicaid benefits.