Diann Eckhart Email & Phone Number

Hastings Mi

Kentwood Mi

Customer Service Specialist Resolve daily order issues, consistently meeting deadlines Liaison between departments within the company to ensure consistency. Trained new employees on SAP, phone techniques, and product knowledge. Acted as trouble-shooter to evaluate and solve problems with shipments.

Kentwood Mi

Customer Service Representative Met daily responsibilities of customer service representative consistently. Trained in multiple computer systems, including SAP. Provided value-added services in a timely and accurate manner Used sound judgment to make independent decisions within department protocols.

Kalamazoo Mi

Loan Closing Serviced valued clients through various communication channels Applied skills in documentation retrieval, data base utilization, as well as multi-line phone management while processing daily client requests. Knowledge in change management through company integration of products and services.Treasury Management Client Services Representative Processed daily research requests for corporate and commercial clients. Experienced in change management through company integration products and services.

Hastings Mi

Customer Service Representative Independently managed daily serving needs of international and domestic clients. Acted as client satisfaction liaison with both manufacturing and warehouse management through maintaining supply and demand of inventory. Assisted with administrative tasks and new hire training. Recognized for outstanding performance and leadership.Cycle Count Analyst Audited and inspected inventory. Maintained ISO quality standards while meeting OSHA safety regulations. Performed accurate information analysis. Made independent decisions during management absences.Shipping/Receiving Clerk Independently managed completion of daily record keeping, data entry, work-lead distribution and scheduling. Distributed daiily work load.Production Control Administrative Maintained daily work load with product manufacturing process of both raw and finished product. Surpassed productivity expectations both accurately and efficiently.

Bachelor'S Degree, Business/Integrated Supply And Operations Managemtn, 3.26

Associate'S Degree, Business Administration And Management, General, 3.06