Led complex application development initiatives and managed diverse maintenance teams for major projects. Provided technical liaison leadership between systems engineering and end-user departments and helped develop functional software applications that immediately benefited the end-user.Received Regions Bank Better Life Award (2018) for commitment to mentoring students in STEM.• Automated secure bank credit card and collateral transactions, transitioning from manual processes (hold to money transfer), resulting in increased efficiency, convenience, and cost savings for both vendors and customers.• Saved $1M by investigating, researching, uncovering, and rectifying an underreported error in accrued interest calculations, demonstrating diligence and notable patience as a system engineer.• Possess in-depth knowledge of the foundational language JCL (Job Control Language) at its raw native level (beyond user interfaces), allowing for a comprehensive understanding and analysis of raw data on IBM z/OS.• Developed, implemented, and tested JCL applications on IBM z/OS.• Strategically manage personnel by optimizing skill allocations and recognizing individual strengths in areas such as JCL, coding, or COBOL. • Elevated team performance through mentoring, training, supervision, and motivation, resulting in substantial gains in efficiency.• Specialized in identifying and leveraging people's strong points to enhance overall employee engagement, team effectiveness, and productivity.• Planned, coded, created, and maintained multiple and concurrent complex software applications while remaining strategic, calm, and collaborative.• Managed various complex projects from inception to completion, meeting time and budget constraints. • Cultivated and sustained meaningful connections with customers through intentional relationship-building skills, ensuring the seamless roll-out and implementation of computer systems.