Dianna C Email and Phone Number

• Managed full cycle recruitment for 65 intern positions in the Seattle and Portland offices including sourcing via LinkedIn and Indeed Prime, utilizing SAP SuccessFactors (HRIS) and Yello (CRM), conducting phone screens, scheduling interviews and closing offers. Internship positions include Software Development, Data Science, Network Systems, MBA Product Management and High School Software Development (Code2Career) • Managed full time intern conversion recruitment- exceeded 60% conversion metric • Managed and lead 15+ campus recruitment events per semester including career fairs, information sessions, hackathons and conferences with hiring managers from cross functional teams• Developed quarterly “Keep Warm Strategy” for candidate retention including CDK Intern Preview Days• Managed direct report, Campus Talent Acquisition Intern, by coaching full cycle recruitment, candidate experience, developing an internship exit interview process, building an intern newsletter strategy and creating an internship promotional video• Established pipeline partnerships with organizations dedicated to promoting diversity in STEM including ChickTech, Louis Stokes Alliances for Minority Participation, Technology Association of Oregon and PSU Cooperative Education Program • Awarded Recruiter of the Quarter FY17 Q3

• Completed full cycle recruitment for Software Engineer positions, focused on front end and back end requirements• Sourced applicants using ADP VirtualEdge ATS• Researched competitive recruiting methods to promote STEM studies for CDK Global’s 2016 High School Internship program• Represented in (OSCON) O'Reily Open Source Convention's career fair• Co-managed focus groups for offices in Portland, Seattle, Austin, Hoffman Estates, and Detroit• Lead intern program for 35+ interns in the Portland office - coordinated intern's weekly social events, networking events and final project presentations. • Converted to Campus Recruiter

• Managed claim and account inquiries from claimants, policyholders and human resource parties while resolving issues through effective independent risk-assessment decisions and risk management tools.• Investigated, secured and analyzed medical records pertaining to a claimants' medical condition, occupational demands and policy limitations and provisions to determine eligibility for and entitlement to disability benefits. • Calculated, approved or denied proper benefit amounts while interpreting multiple plan and contract details.• Applied CASDI offsets or distributing NJ TDI and NY DBL benefits as appropriate and saw claims were managed to the correct payment duration.• Partnered with medical providers to obtain appropriate medical information needed to complete initial and ongoing STD claim approvals of benefit.• Received 100% scores on monthly claim audits

• Handled 50+ FMLA discretionary leave claims daily• Triaged 200+ Mixed Business Leave of Absence employee sick call claims daily• Established Excel filing system to store and distribute 1,000+ expired employee records to corporate headquarters • Finalist in the Aetna Capstone Project competition against 21 teams for creating a marketing plan to promote Aetna’s wellness campaign in a retail setting• Recruited candidates for 2014 summer internship through Portland State University's career fair• Converted to Short Term Disability Benefit Manager