Dianna Jackson Email and Phone Number

-Work alongside with Housekeeping Manager, F&B Manager, Sales Coordinator & Chief Engineer-Ensure all agents know their job and tasks to complete on shift-Inspect rooms for owner, guests & for audit-Assist G.M. with tasks such as ordering housekeeping supplies, F&B supplies-Assist restaurant due to COVID-19 such as making “grab n’ go” menu’s and posting charges-Make Weekly Schedule & Mark up weekly payroll-Make sure all corporate accounts are paid to date -Send invoices to corporate clients to be paid in full. Creating excel sheets for count of incoming revenue & gratuity for F&B.-Cancel/Modify group reservations such as weddings, birthdays, corporate events-Look on hiring platforms for potential candidates for hire for Front Desk, Security, & Shuttle Driver-Count Money daily/ Drop Money when necessary-Order office supplies, keys for guests, & key packets-Balancing inventory in MARSHA and Light-speed to ensure no oversell-Assist Group & Corporate sales with making reservations, rates, and other tasks they need completed-Give hotel tours to Brides if sales was busy at the time-Inspect whole hotel for Marriott yearly audit.

- Mostly Administrative Work-Mark up cancel/change reports and send to hotels-Send requests/packages to hotels-Manage incoming/outgoing emails in Outlook-Close inventory if hotel advises no more rooms-Receive internal phone calls-Keep track of work production in excel-Review contracts, allotments and cut offs.-Train Intel net(INDIA)

-Answer external and internals calls for car service then transfer to correct advisor-Make calls to provide upcoming service. Receive commission per appointment.-Meet guests for car appointments before seeing advisors or sales associate

- Make outbound calls to retrieve payment - Companies included PCH, News day & Cablevision- Start off at PCH and worked my way up to News day & Cabelvision- Set up payments for debt collection- Also called in regards to loans and received payment on those as well.