Dianna Winegarden Email and Phone Number
Dianna Winegarden work email
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Dianna Winegarden personal email
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Executive leader with a deep background in Customer Success, Professional Services, Solutions Delivery and Project/Portfolio Mgmt. I have built a reputation for delivering results in complex scenarios through relentless focus, effective solution building, and high impact stakeholder communications. I am passionate about building organizations that are engaged, creative problem solvers and take pride in adapting to market challenges. Have led cross functional teams through turnarounds, downsizing, high growth scaling, complex partnerships, and acquisitions. A few highlights: • Built highly profitable Professional Services businesses including pricing, sales enablement, resource management and margin growth to deliver significant increase in business value. • Optimized global Solutions Delivery teams, including scoping, design, build and change management to deliver on time, below budget, and with products that make customers successful. • Evolved Customer Success function leveraging customer lifecycle, segmentation, digital tools and efficient tech stack to drive portfolio growth in renewals and expansion.Currently trying to learn cello. Getting better every day.
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ConsultantBlue Orb Ventures Dec 2023 - PresentConsulting for Strategic Planning, Customer Success, GTM Effectiveness and M&A Integration.
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Executive MemberPavilion Oct 2022 - PresentNew York, Ny, Us -
Chief Customer OfficerDreambox Learning 2019 - 2023Charlotte, North Carolina, UsBacked by TPG's The Rise Fund and Elliot Management, DreamBox is on a mission to radically transform the way the world learns. Led post-sale organization that included Customer Success, Customer Operations, Technical Support and revenue generating Professional Development business. -
Chief Operating OfficerLevel 2019 - 2019Seattle, Wa, UsLevel (Seattle Techstars '19) provides access to capital and financial services for workers in the gig economy. Partnered with CEO to support investor fundraising, built biz dev partnerships, negotiated banking contracts, led customer discovery/ICP, and designed early customer experience. -
Director, Strategy And Sales ExcellenceMicrosoft 2016 - 2017Redmond, Washington, UsDeveloped business infrastructure for future growth of the Global Publisher Services organization in the online advertising division. -
Global Director, Client Services And Solutions (Vp Equivalent)Investis 2014 - 2016London, England, GbBacked by ECI Partners, Investis (now Investis Digital) provides a powerful combination of technology, analytics and creative services to help companies provide high impact online experiences.Following relocation to London, led client-focused org transformation and effective delivery of global services during a period of rapid growth and acquisition integration. Set vision/strategy for service teams in US, UK, Germany, India, Finland, and Sweden. Devised new global/regional models, metrics (including NPS program), and service principles/culture; dramatically increased capacity and efficiency. Built relationships with marquee clients, including Prudential, Estee Lauder, and Rolls Royce. Expanded role to lead turnaround of revenue-generating Solutions organization, which handled design and delivery of client projects. Overhauled the global solutions delivery strategy, KPIs, systems, tools, team structure, and training; boosted project management team capacity, cut delivery overruns globally, and drove client retention. -
Senior AssociatePoint B, Inc. 2011 - 2013Seattle, Wa, UsSpecialized in Mergers & Acquisitions and Organizational Change. Led project teams and served as key point of contact/relationships for leading clients in the healthcare, technology, and nonprofit sectors. -
Group Manager - Us/Emea Publisher ServicesMicrosoft Corporation 2009 - 2010Redmond, Washington, UsClient Service Organization Design | Global | M&A IntegrationLed client services and support (55+ employees in US and UK) for online advertising platforms acquired from aQuantive ($6.4B acquisition). Played central role in integration of new, global client service teams. Redesigned client service organization in collaboration with aQuantive partner and business counterparts; developed new, segmented client support model, processes, and client onboarding. Crafted and implemented new performance dashboard—key metrics/KPIs to track client experience. -
Service Operations Planning, Online AdvertisingMicrosoft Corporation 2006 - 2009Redmond, Washington, UsInternal consulting: Led team of 12 operations planners to build and scale up sales and client service infrastructure in the online advertising space. -
Six Sigma/Corporate Business ExcellenceMicrosoft Corporation 2004 - 2006Redmond, Washington, UsLed Six Sigma Black Belt projects in multiple divisions, driving process improvement, cost reduction, and reduction in cycle times. Served as instructor for Microsoft's internal classes on change management and project leadership. -
Technical RecruitingMicrosoft Corporation 2000 - 2004Redmond, Washington, Us
Dianna Winegarden Skills
Dianna Winegarden Education Details
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Uw Foster School Of BusinessBusiness -
Drake UniversityBachelor Of Arts (Ba) - International Relations
Frequently Asked Questions about Dianna Winegarden
What company does Dianna Winegarden work for?
Dianna Winegarden works for Pavilion
What is Dianna Winegarden's role at the current company?
Dianna Winegarden's current role is Global leader in Professional Services, Customer Success, Solutions Delivery.
What is Dianna Winegarden's email address?
Dianna Winegarden's email address is di****@****box.com
What schools did Dianna Winegarden attend?
Dianna Winegarden attended Uw Foster School Of Business, Drake University.
What skills is Dianna Winegarden known for?
Dianna Winegarden has skills like Cross Functional Team Leadership, Operations Management, Change Management, Leadership, Business Strategy, Management, Project Management, Customer Success, Strategic Planning, Process Improvement, Project Planning, Management Consulting.
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