• Coordinates functions of personnel recruitment activities and documentation.• Administrative support including calendar management, technology for meetings including Skype and conference calls.• Tracks and monitors vendor contract compliance, staff evaluation completion, equipment and supply needs, surplus and transfer of equipment.• Prepares documentation for contract amendments and monitors vendor performance. Communicates with vendors and state contract department as needed.• Reviews expense reports prior to approval for compliance with state guidelines and communicates findings to staff.• SharePoint contact for permissions, creation of libraries and lists on Tacoma WorkSource Leadership and Admin sites.• Maintains time sheets and leave requests; monitors and reconciles charge code use and leave balances to timesheets. • Participates in budget monitoring of expenditures, review, process, verification of program documents and financial records.• Participates in additional activities, special assignments, committee work, recognition activities, etc.• Prepares correspondence and financial documents for signatures.• Coordinates archive process.

Medical Staff Coordinator• Assured credentialing of 90 physicians and 30 contracted providers in an accurate and timely manner. Professional License Verification for medical staff through the online system.• Maintain and input provider information into hospital databases to support billing, and licensing to assure standards are met.• Coordinated presenters for Mortality and Morbidity Committee, Patient Care Committee and Medical Executive Committee.Completes minutes and maintains accurate record of the three committees.• Newsletter team member and technical consultant for Publisher.• Generated management reports for committees and leadership.Forms and Records Analyst Supervisor• Support to Chief Operating Officer• Public Disclosure Coordination• Supervision of Mail Room and Copy CenterAdministrative Assistant - Utilization Management & Patient Financial Services• Physician certification compliance monitor• Preparation of reports and data validation.• Utilized state programs to gather and document patient financial information at admission.• Coordinated Monthly Utilization Management meeting

Continued Education in Health Information Management

Managed a freestanding clinic in the Group Health system. Office has 13-16 clinical and 3-6 support staff.•Supervised a team of 5 patient access and administrative staff to deliver strong support to the clinic including cash handling ($900-$4000/week), appointing of 300-600 patients per week, and call management for 1200-2000 calls per month. Developed team to improve call quality scores from 70% to 90% over a 2 year period.•Utilized daily management system and Lean methodology to effectively meet departmental goals.•Collaborated with District Manager on planning and implementation as well as process development and improvement with clinical and administrative staff to achieve alignment with department objectives.•Prepared budget and monitored costs to improve adherence to budget.•Managed facility and coordination of changes to provide minimal service disruption. Coordinated moves and remodels including office furniture, equipment, décor and communication. Coordinated on-site staff to meet project on time.•Brought a diverse group of people together to meet a common goal and created a cohesive effective team. Team improved to meet copay collection from 60 to 85%, Call Quality scores and phone answering speed and decreased abandonment rates.

Supported up to 9 Home Care Managers in 3 locations.•Managed hiring process for successful onboarding new staff for three locations. Coordinated order of equipment and technology needs for clinical new hires providing them with the tools to serve the patient population and meet documentation requirements.•Coordinated monthly "New Employee Orientation" day including presenters and materials to facilitate successful assimilation for new hires. •Assisted performance process by creation of reports and maintained schedule of due dates resulting in timely appraisals of 300 staff.•Maintained department wide phone and employee information providing managers with accurate information. •Responsible for maintaining 300 HCS staff personnel files.HR file project planning, coordination and implementation that resulted in JCAHO zero deficiency audit of personnel records for HCS.•Chosen to participate as a member of the selection committee for updating documentation software resulting in a product that meets the needs of various functions.•Trained and supported clinical staff in completing laptop documentation conversion.