Dianne Ferrer Email & Phone Number

Montreal, Qc, Ca

Quebec, Canada

• Participated in training meetings to understand financial strategies• Engaged with clients to assess their financial needs and goals• Identified potential clients through networking• Maintained ongoing relationships with clients and address inquiries

Dorval, Quebec, Canada

• Helped passengers with their declaration • Directed passengers to their destinations and connecting flights• Scanned the boarding pass of each passenger• Arranged the lines at the departure area and at the US Customs • Welcomed passengers arriving in the country

• Greeted customers with a positive attitude and assigned them to their tables• Trained new employees• Entered the seating plan using the “Libro Floor” app• Explained how to open a digital menu with a QR code• Ensured the floor and the desk were always clean

• Passed the items over the counter and processed the customers payment• Arranged a delivery box and entered the address of the clients• Answered the calls from client’s inquiries• Balanced the cash register at the beginning and end of the shift• Dealt with customers complaints

Education record

Dean Lister's

High School Degree

Governor General Awardee