Dianne Ferrer Email & Phone Number

Montreal, QC, CA

Quebec, Canada

• Participated in training meetings to understand financial strategies
• Engaged with clients to assess their financial needs and goals
• Identified potential clients through networking
• Maintained ongoing relationships with clients and address inquiries

Dorval, Quebec, Canada

• Helped passengers with their declaration
• Directed passengers to their destinations and connecting flights
• Scanned the boarding pass of each passenger
• Arranged the lines at the departure area and at the US Customs
• Welcomed passengers arriving in the country

• Greeted customers with a positive attitude and assigned them to their tables
• Trained new employees
• Entered the seating plan using the “Libro Floor” app
• Explained how to open a digital menu with a QR code
• Ensured the floor and the desk were always clean

• Passed the items over the counter and processed the customers payment
• Arranged a delivery box and entered the address of the clients
• Answered the calls from client’s inquiries
• Balanced the cash register at the beginning and end of the shift
• Dealt with customers complaints

Education record

Dean Lister's

High School Degree

Governor General Awardee