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Project Management Professional with 20 years of Project Management experience achieving strategic business results on projects ranging from small to very large and complex including: application development projects, product rollouts, business process reengineering projects, infrastructure upgrades, and full-scale integrations associated with mergers/acquisitions. Major Strengths: Exceptional organizational skills and attention to detail. Consistently displays high quality, ‘right-sized’ project management methodology. Strong communicator, self-motivated, hard-working. Effectively collaborates with diverse and dispersed teams and resource managers in a matrix environment to get work done. Able to concurrently manage multiple projects. Leads by example.Skills• Scope identification / management • Resource planning / securing / engaging• Cross-project dependencies • Communications planning / executing• Team motivating / servant leading / support• Issue and Risk management / escalation• Change management / Governance• Stakeholder management• Project cost estimating / control• Roles / Responsibilities definition • Schedule development / control• Meeting facilitation / documenting• Project planning / executing / delivery• Conflict resolution• Status and milestone reporting• Roadblock removing / Problem solvingMethodologies:Waterfall, Iterative proficient (all phases). Agile/Scrum trained with experience implementing and coaching teams / stakeholders on Scrum and Agile principles. Effectively uses any company preferred methodology or tailors to needs of the project based on my own experience with various SDLC methodologies and industry standards (Project Management Body of Knowledge (PMBOK)), Agile / Scrum.Previous Business Analysis experience allows me to be especially strong connecting Business Strategy to Delivery goals and in coaching teams through Analysis /Requirements activities and increasing their velocity and quality in this area.
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It Project ManagerCsg Technologies, Llc Oct 2022 - PresentJacksonville, Florida, UsAs IT PM I will be working closely with the CSG Technologies (CSGT) leadership team, external implementation partners, Client business & IT teams and other departments to effectively scope and implement assigned projects. -
Senior Project ManagerRba, Inc. May 2018 - Apr 2019Wayzata, Mn, UsSenior Project Manager May 2018 – Apr 2019 Manage all aspects of assigned projects including status reporting, client meetings, budgeting, resource management. Projects included Website development and maintenance using Agile methodology, O365 migration (Gmail to Outlook and Google drive to SharePoint/Teams), Cloud Architecture set up, and SiteCore 9 migration. Managed up to three client programs / projects concurrently. Took over and significantly improved the budgeting and project plan maintenance for a large client program, meeting all year-end deadlines for invoicing and contract renewal. -
Us_Mgr Tech Sys DevCarlson Wagonlit Travel Apr 2017 - May 2018Minnetonka, Minnesota, UsRelease Manager / Scrum Master - Within the Products & Technology (P&T) - Business Platforms Group, I was responsible for the Release Manager duties for the AQUA application / Scrum Master duties for three North American scrum teams. The Power Center (or AQUA) application is Carlson Wagonlit Travel's mid-office application that processes customer travel bookings. CWT is a global leader specializing in business travel and meetings and events. -
Proven, Results-Driven Project ManagerExperienced Project Manager Dec 2016 - Mar 2017Career development: - Obtained Certified ScrumMaster (CSM) certification (Jan 2017) from Collaborative Leadership Team (CLT) (a certified Scrum training provider). With this certification I have access to recent Agile tools and a robust knowledge base, as well as Agile expert contacts from CLT, ScrumAlliance. - Participation in webinars and events hosted by PMI-MN Agile Practitioner Community (Agile PrC). This development / training positions me to practice Scrum and help advance the adoption of Agile methodology in the delivery of my projects.
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It Project ManagerMeritain Health Jul 2012 - Nov 2016Buffalo, Ny, UsSuccessfully led a number of Compliance, Business Intelligence, Infrastructure and Application Development projects. Highlights:• Meritain Health and Banner ACO project - Was brought onto this time-constrained and under pressure project just 3 months prior to an initial sold client’s go-live on 7/1/2015 and carried it through to successful closure. Coordinated the efforts of several peer PMs internal to Meritain and at various affiliate companies, vendors, and the hospital client while directly managing a large Meritain IT team to deliver the IT components on-time. Received reward pay from Project Sponsor, and recognition from Manager and several IT and Business leaders.• HCR EFT/ERA project - Completed project in accordance with all requirements of the Affordable Care Act (ACA) EFT & ERA Operating Rules and provided certification of compliance prior to the January 1, 2014 deadline. Recognized by the Aetna HCR PMO lead for delivering excellent requirements and project methodology. Recognized by the Meritain Project Sponsor for significantly impacting business outcomes. -
Sr Project Manager (Consultant)Optumhealth Oct 2011 - Apr 2012UsLed two Business Intelligence projects for the Reporting Strategies & Capabilities department. One involved modifying a web-based Performance Dashboard to provide internal operations and management insights. The other involved developing a new Customer Reporting package for National Account and Key Account employers.Highlights:• TPCR Project – Responsible for leading a large cross-functional team through the full life-cycle (48 people, $2.75 million estimated budget) for a Total Population Customer Reporting (TPCR) reporting package for National /Key Account employers. Scope approved and conceptual report designs nearly complete at time of involvement. • HelpCare TPM Project - Successfully managed the business deliverables for the HelpCare TPM product web-based performance dashboard and tracked the Information Technology deliverables managed by the Development Project Manager to deliver three releases on-time. -
Sr Project ManagerTarget Mar 2010 - Jul 2011Minneapolis, Mn, UsSuccessfully led Data & Reporting team projects as part of the RedRock program, and the NCPDP D.0 program.Highlights:• NCPDP D.0 Data & Reporting Project – Kicked off project, wrote the Business Requirements, and led the Data & Reporting project Application Development team deliverables. Project was on-time with high quality code as we wrapped up the Implementation phase of this important Compliance program, which required submission of pharmacy claims in a new National Council for Prescription Drug Programs (NCPDP) Telecommunications standard D.0 format as of 1/1/2012. • RedRock Data & Reporting Project – Wrote Business Requirements and led the Data & Reporting team Design and Development deliverables for the data warehouse, as well as established system access controls for the data warehouse. Project had consistent Green project status, and the team was recognized with a Results Leadership ring award and a Target Technology Services win from the CIO. Received several personal ‘Great Team cards’ from business clients for my ‘Speed is Life’ results as well as a Project Quality Assurance (PQA) perfect score from Project Management Office (PMO) at project closure. -
Business AnalystTarget Apr 2007 - Mar 2010Minneapolis, Mn, UsBusiness Analysis and Project Management responsibilities on projects in the HealthCare Systems Development department within Target Technology Services.Highlights: • Managed the first project at Target to successfully establish security access controls on a Pharmacy system to bring it in compliance with information security standards associated with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule. Received a Quarterly VP Award for contributions. • Managed the development of a long term data repository to store guest purchases made with HRA/FSA tender, resulting in significant improvement to guests’ shopping experience, and future benefits related to conversion/loyalty to Healthcare business. Great Team card for ‘Execution’ from Client.• Evaluated a third-party vendor software upgrade (EPS2). Great Team card for ‘Energy’ from Manager.• Managed a project to implement several stability enhancements and creation of system documentation required to turn a data warehouse over to a Production Support team, enabling the company to realize significant support savings. -
Sr. Project ManagerIngenix Nov 2004 - Jan 2007Managed key iniative technology projects.• USS Analytics and Reporting Project - Partnered closely with Solution Lead to manage the Ingenix team on this key initiatives project ($3.1 million budget) from Scope definition through Design. Rewarding Results compensation received for contributions.• NextGen 2.1 Project – Sr Project Manager - Partnered closely with Solution Lead to manage the Ingenix team on this ambitious project from Scope definition through on-time Deployment in the development of a new Analytics Data Warehouse (ADW). The care management data stored in the ADW is now used by Optum for producing key analytics around their living-with-illness population. Rewarding Results compensation received for contributions.
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Project ManagerUnitedhealthcare Apr 2001 - Aug 2004UsWhile working part-time led a number of smaller projects including: United Platform conversion tools, diCarta Physician conversion, Revenue Code 510, and eBill Release 5.0. -
Project LeadUnitedhealthcare Dec 1996 - Apr 2001UsLed several projects including the UnitedHealthcare of Louisiana integration project (for which was recognized with an Information Systems STAR award) -
Business Analyst ConsultantUnitedhealthcare Mar 1996 - Dec 1996UsServed as the Systems Client Representative for two of the Company's Health Plans. Served as the Provider System Team Lead for Health Plan integration projects. Participated on teams to evaluate the Company's pre-Metra Health acquisition system platforms against the system platforms in use by Metra Health to make recommendations for a single / consolidated platform. -
Sr Business AnalystUnitedhealthcare Mar 1994 - Mar 1996UsPerformed Finance Team Lead role on a project to convert one of the Company's Health Plans from their local system to a Unisys-based computer system. Led a team to perform an Operational Audit for one of the company's Health Plans Capitation system's. -
Business AnalystUnitedhealthcare Mar 1992 - Mar 1994UsPerformed Business Analysis, Training, and Policy & Procedure writing functions as part of a project to implement a Provider Contracting system. Performed Finance Capitation Team Lead role for health plans with a capitated model. -
Project AnalystUnitedhealthcare Oct 1990 - Mar 1992UsPerformed Business Analysis, Testing and Training functions in support of Finance as part of projects to convert three of the Company's health plans from a Hewlett Packard to a Unisys-based computer system. -
Sr AccountantUnitedhealthcare Mar 1988 - Sep 1990UsPerformed the monthly close and audit support functions for the Share Nebraska Health Plan and Evercare business. -
Internal AuditorCowles Media Company Sep 1987 - Mar 1988Performed various financial and acquisition audits for the Company's newspaper (Star Tribune) and magazine subsidiaries.
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Corporate AuditorUnion Pacific Aug 1985 - Aug 1987Performed various financial and operational audits for the Company's transportation and natural resources subsidiaries.
Dianne Lachenmayer Skills
Dianne Lachenmayer Education Details
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University Of Minnesota - Carlson School Of ManagementManagement Information Systems -
Iowa State University - Ivy College Of BusinessAccounting -
Briar Cliff UniversityAccounting
Frequently Asked Questions about Dianne Lachenmayer
What company does Dianne Lachenmayer work for?
Dianne Lachenmayer works for Csg Technologies, Llc
What is Dianne Lachenmayer's role at the current company?
Dianne Lachenmayer's current role is Experienced Project Deliverer.
What is Dianne Lachenmayer's email address?
Dianne Lachenmayer's email address is dl****@****ing.com
What is Dianne Lachenmayer's direct phone number?
Dianne Lachenmayer's direct phone number is +161280*****
What schools did Dianne Lachenmayer attend?
Dianne Lachenmayer attended University Of Minnesota - Carlson School Of Management, Iowa State University - Ivy College Of Business, Briar Cliff University.
What are some of Dianne Lachenmayer's interests?
Dianne Lachenmayer has interest in Professional Networking, Kids Activities, Cooking, Volunteering, Reading, Running, Knitting.
What skills is Dianne Lachenmayer known for?
Dianne Lachenmayer has skills like Ms Office Suite, Ms Project, Visio, Quality Center, Active Directory, Clarity, Sharepoint, Openair, Security, Business Process Improvement, Business Intelligence, Data Warehousing.
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