Dianne Mcdonald Email and Phone Number
Dianne Mcdonald work email
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Dianne Mcdonald personal email
My key strengths that I have developed in my professional experience include:• More than 18 years of managing grants and contracts.• Experience in budget analysis and forecasting.• Experience in planning and executing large corporate events.• Excellent customer service skills.• Demonstrated strategic, organizational skills and prioritization skills, with attention to detail.• Excellent judgment, listening, critical writing and thinking skills.• Proven written and oral communication and interpersonal skills.• Proficiency in Microsoft Office Suite.• A confident concise communicator; able to deliver enthusiastic presentations with clarity to diverse audience.• High degree of professionalism, maturity, and ability to maintain the strictest confidentiality.
Toyota North America
View- Website:
- toyota.com
- Employees:
- 12778
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Customer Relations AdvocateToyota North America Aug 2017 - PresentPlano, Tx• Directly interfaces with Toyota owners by responding to incoming phone calls, letters, e-mails, and/or chats regarding inquiries and/or complaints.• Analyzes customer concerns/inquires (i.e.-requests for financial assistance, concerns that are dealer, sales, service, or product related) and handles accordingly.• Takes ownership of incoming communication; investigates and resolves various questions and concerns that are dealer, sales, service or product related.• Combines active listening with proactive decision-making skills to benefit Toyota customers.• Researching unique customer requests using online resources and identify opportunities to improve customer satisfaction.• Accurately documenting all customer contacts.
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Lead ConciergeWhole Foods Market Aug 2014 - Aug 2017Highland Village, Tx2014-2017 Whole Foods Market, Highland Village, TX Lead Concierge• Provide courteous, friendly, and efficient service to guest. • Diplomatically and effectively resolve guest grievance and problems.• Compose responses and make follow up phone contacts. • Coordinate and handle all guests personal shopping, full service catering and special orders.• Head store related events involving the community and select Metro-area projects. • Handle key speaking engagements for the store. • Lead store’s Team Member Awareness Group. • Plan all store-wide events and team-building activities.• Organize monthly volunteer opportunities for the store’s (100+ team members)• Intermediary between team members and members of management to ensure good communication. -
International Sales RepAmerican Airlines Aug 2013 - Aug 2014Dallas/Fort Worth Area• Provide travel information to a large number of international customers. • Multi-task and maintain high level of efficiency while providing accurate and timely solutions to customer queries and concerns. • Assist with trip planning, seat availability, fare information, schedules, meals, and other information relevant to the customer's international flight plans.• Maintain a high level of professionalism and ability to work under pressure. • Display excellent problem solving skills and good communication skills. -
Co-OwnerDat'S Restaurant Jul 2005 - Aug 2014Lewisville, Tx• Handle all aspects of company’s human resources.• Handle new hire process, recruiting, hiring, training and payroll for exempt and non-exempt employees. • Conduct presentations on orientation, benefits and training. • Facilitate workers compensation claims and unemployment claims. • Maintain strong ties with the community through marketing promotions and maintaining a good relationship with the community and leaders of Lewisville, Highland Village, and Flower Mound as well as other surrounding area business associations. • Participate in community events to promote business.
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Research Grants ManagerKomen Breast Cancer Foundation Feb 1998 - Jul 2005Dallas/Fort Worth Area• Develop and manage the process, structure and systems for implementing approved strategy for the application, review and awarding of medical, scientific and educational grants. • Participate in the negotiation, review process and awarding of all Komen Foundation grant programs. • Provide financial and administrative guidance while following procedures and compliance with appropriate regulations.• Lead event and meeting planning for up to 800 attendees.• Manage grant award’s budget of more than $43M.• Facilitate marketing and promote strategies through active participation and outreach to other foundations, business associations and national events. -
Grants And Contracts SpecialistU. T. Southwestern Medical Center Feb 1992 - Feb 1998Dallas/Fort Worth AreaProvided guidance and assistance to researchers for proposal development and submission. Responsible for reviewing and interpreting announcements and guidelines as well as reviewing and checking proposals. Provided administrative support to researchers by negotiating and processing awards and handling ongoing grants management issues. Negotiated clinical trials and sponsored research contracts.
Dianne Mcdonald Skills
Dianne Mcdonald Education Details
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Business Administration And Management, General
Frequently Asked Questions about Dianne Mcdonald
What company does Dianne Mcdonald work for?
Dianne Mcdonald works for Toyota North America
What is Dianne Mcdonald's role at the current company?
Dianne Mcdonald's current role is Customer Relations Advocate at Toyota North America.
What is Dianne Mcdonald's email address?
Dianne Mcdonald's email address is dianne.mcdonald@aa.com
What schools did Dianne Mcdonald attend?
Dianne Mcdonald attended Jarvis Christian College, Texas Tech University.
What skills is Dianne Mcdonald known for?
Dianne Mcdonald has skills like International Sales.
Who are Dianne Mcdonald's colleagues?
Dianne Mcdonald's colleagues are Luke Alford, Jonathan Armstrong, Moises Hogans, Jack Wright, Ken Weir (ウィア- 謙), Micha Bella, Dowd Walker.
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