Major Duties and Responsibilities:Collaborate with the Senior Digital Producer to manage multiple projects, ensuring timely delivery and alignment with client requirements.Participate in daily standup meetings to provide updates and facilitate clear communication among team members.Create and manage Jira tasks, offering clarity and direction on project requirements.Draft technical requirement emails for clients, ensuring clear communication about project scopes.Attend client meetings to address concerns, scope changes, and additional requests, providing immediate feedback on feasibility within WordPress.Oversee content management for WordPress sites by creating or duplicating pages from templates, inputting content, and utilizing saved custom blocks.Conduct client training sessions, empowering clients to effectively manage their WordPress content.Manage individual projects while assisting the Senior Digital Producer, ensuring efficient task completion.Assist in testing phases, including UAT fixes, to ensure quality assurance before client delivery.Write variation requests to document changes based on client feedback.Handle client communications and serve as a point of contact during Work in Progress (WiP) meetings, providing updates and addressing inquiries.Occasionally facilitate standup meetings and backlog refinement sessions, promoting collaboration and project alignment.Achievements:Contributed to improved project delivery timelines and client satisfaction through effective communication.Enhanced team productivity by streamlining processes, reducing ambiguity, and minimizing project delays.Fostered client confidence through comprehensive training sessions, enabling effective management of their WordPress sites.

Major Duties and Successes as IT Project Manager:Operations Management: Oversaw daily IT operations to ensure smooth project execution and timely delivery.Team Leadership: Recruited, trained, and mentored IT interns, fostering growth and enhancing team collaboration.Project Oversight: Managed multiple projects involving WordPress, Laravel, and PHP, delivering innovative solutions that met client needs.Stakeholder Engagement: Built strong relationships with stakeholders, facilitating clear communication and alignment on project goals.Quotations and Change Management: Developed comprehensive project quotations and handled change requests, aligning project scope with client expectations.User Acceptance Testing (UAT): Actively participated in UAT processes, ensuring deliverables met requirements and leading to successful sign-offs.Quality Assurance: Conducted rigorous testing and quality checks, ensuring high standards and successful outcomes.Key Projects:WordPress Redesign: Revamped a client's website, improving user experience and resulting in a 40% increase in engagement.Laravel Application Development: Created a custom application to streamline internal processes, reducing operational inefficiencies by 30%.PHP E-commerce Integration: Integrated an e-commerce solution into the client's platform, leading to a 25% increase in sales within the first month post-launch.Change Management: Effectively managed over 15 change requests while maintaining project timelines, ensuring client satisfaction and continuity.

Responsibilities and Achievements:Client Interaction: Managed customer relationships by handling product inquiries and facilitating the entire ordering process, ensuring a seamless experience from initial contact to delivery.Order Management: Oversaw payment confirmation and maintained accurate records of daily sales, efficiently relaying lists of paid orders for timely shipment.Customer Support: Addressed and resolved client issues related to products, fostering strong customer loyalty and satisfaction.Product Promotion: Implemented effective marketing strategies by promoting products through blogging and social media channels, significantly increasing brand visibility and reaching a broader audience.Market Research: Conducted thorough research to identify and target potential customer groups, enabling tailored marketing strategies that drove sales growth.Advertising Creation: Designed and executed online advertisements using Adobe Photoshop, leveraging creative skills to attract and engage potential customers.Website Development: Developed and customized the e-commerce store on Multiply, including design elements and CSS coding, resulting in a user-friendly and visually appealing shopping experience.Sales Growth: Successfully launched and managed the e-commerce store, achieving consistent sales growth and establishing a reputable brand presence in the online marketplace.This experience allowed me to enhance my skills in sales, marketing, customer service, and e-commerce development while fostering an entrepreneurial spirit and adaptability in a dynamic business environment.

Responsibilities and Achievements:Market Research: Conducted thorough research to compile a comprehensive list of airlines and travel agencies in the Philippines, enhancing strategic marketing efforts.Social Media Management: Created and managed the TripZilla Philippines Facebook page, achieving remarkable growth from zero to 100,000 followers within three months. This rapid expansion resulted from targeted content strategies and proactive audience engagement.Content Scheduling: Utilized Hootsuite to schedule daily posts, ensuring consistent and timely content delivery aligned with marketing campaigns and seasonal trends.Influencer Outreach: Identified key Filipino travel bloggers and invited them to contribute guest posts on the TripZilla website, fostering partnerships that expanded the platform’s reach and credibility.Blog Ideation: Developed innovative blog topic ideas based on current travel trends and audience interests, leading to increased website traffic and user engagement.Customer Engagement: Collaborated closely with customers to gather feedback and understand their needs, using insights to inform content creation and improve services, ultimately enhancing customer satisfaction.Performance Tracking: Analyzed social media metrics and website traffic to evaluate marketing strategies, making data-driven decisions to optimize content and outreach efforts.Through these initiatives, I significantly enhanced the visibility of the TripZilla brand in the Philippine travel market, ensuring a positive customer experience and fostering lasting relationships with clients and influencers. My strategic approach to social media management and customer success has driven measurable results and positioned the brand as a leader in the industry.

Responsibilities and Achievements:Research & Documentation: Conducted in-depth research and created comprehensive documentation for ongoing IT projects, ensuring that all technical requirements and project goals were clearly understood and communicated.Production Support: Provided production support for Global Bridge Resources, resolving technical issues like the Email Notification Error, ensuring minimal downtime and a seamless user experience.Quality Assurance & Testing: Played a key role in the quality assurance process, identifying bugs and inconsistencies. Supported the development team by debugging code and testing functionalities to ensure they met client specifications. Key projects include the Talent Management System, where I contributed to system testing and provided feedback to streamline workflows.Technical Assistance: Worked closely with developers and stakeholders to address technical challenges, troubleshooting issues effectively and efficiently to maintain project timelines.

As a Pentaho Developer on the Shinsei Bank CP-AID project, I was responsible for building and customizing reports and queries to meet business needs, as well as ensuring the successful implementation of Pentaho tools within the bank's reporting system.Key responsibilities and accomplishments:Pentaho Installation & Integration: Led the research, documentation, and download of the latest Pentaho Application installer, ensuring seamless integration into the bank’s existing systems.Report Design & Database Management: Designed and developed custom reports using Pentaho Report Designer, with a strong emphasis on accurate database design and population to provide reliable and insightful data for decision-makers.Query Development & Debugging: Created, tested, and debugged complex queries using Pentaho Spoon and Workbench, ensuring the highest levels of data accuracy and efficiency. I also supported troubleshooting and optimization of queries for better performance.Technical Documentation: Maintained thorough documentation of processes and technical specifications for future reference and seamless handover to the support team.Tools Used: Pentaho Report Designer, Pentaho Spoon, Pentaho Workbench, Pentaho Design Studio, SQL Yog.By leveraging Pentaho’s powerful suite of tools, I contributed to the development of scalable reporting solutions that enhanced data visibility and helped streamline operations for Shinsei Bank.

As a PeopleSoft HCM Technical Consultant, I implemented and deployed key PeopleSoft HCM modules, including Core HR, Absence Management, Time and Labor, and Global Payroll. My role encompassed designing, developing, testing, and deploying customizations to meet client-specific needs, as well as installing application and web servers for clean PeopleSoft HCM instances.Key Projects & Accomplishments:Performance Level Ranking Increase Letter ReportDeveloped a customized SQR report to generate employee performance-based increase letters.Tools Used: Core HR, Application Designer, PeopleCode, Application Engine, FTP, Oracle 10GAbsence Queries ModificationModified existing absence queries and developed a new query to retrieve all negative overtime data within specified date ranges.Tools Used: Absence Management, Application Designer, Query Manager, Oracle 10GMass Upload of CompensationCreated the technical design for mass compensation uploads using Application Engine, ensuring seamless data integration.Tools Used: Application Designer, Application Engine, SQR, Oracle 10GCBA Increase Letter DesignDesigned and documented the technical process for generating CBA increase letters.Tools Used: Core HR, Application Designer, PeopleCode, Application Engine, Oracle 10GTime Card Reporting by SupervisorCustomized the Time and Labor module, enabling supervisors to generate time card reports within their self-service portals.Tools Used: Time and Labor, Application Designer, PeopleCode, Oracle 10GPayroll Results EnhancementDeveloped the technical design for enhancing payroll result processing.Tools Used: Core HR, Application Designer, PeopleCode, Application Engine, Oracle 10GPeopleSoft InstallationLed the installation of a clean PeopleSoft instance, including research, documentation, and server setup.Tools Used: Putty, Application Server, Web Server, PeopleSoft HCM