Dianne Felarca Email & Phone Number

Manila, National Capital Region, Philippines

Manila, National Capital Region, Philippines

Manila, Philippines

RingCentral, Inc. provides businesses with different cloud-basedbusiness communications solutions including message, video,phone and contact center servicesPartners Account Executive - responsible for supporting the book ofaccounts signed up through RingCentral partners/resellers.Point of contact for any post-sales-related concerns, handlesqueries, changes, or any issues. This helps RingCentralpartners/resellers grow their revenue faster by focusing onuncovering sales opportunities.Midmarket Business Account Coordinator - responsible formanaging small to medium business accounts identified bythe internal system to be part of the midmarket - enterprise segment.Assisting billing, tech, and other queries from customers.Inbound-outbound prospecting and qualifying opportunitiesthrough existing business.GSP Account Manager - focused on managing accounts fromglobal service providers specific to AT&T. Conducts quarterlybusiness account review to ensure, clients are maximizing thefull potential of their services through basic training or demos,also liaise with the right teams to address customer's concerns

Manila, Philippines

Responsible for day to day activities of team members. Supervising, coaching, training and developing each team members which helps one section of the company. Dealing with escalations from first line agents without deviating from company's established procedures.