Dianne C. Heitkemper Email & Phone Number

Chicago, Illinois, United States

Old National Bank merged First Midwest Bank in February, 2022.❎ KEY ACHIEVEMENTS ✓ Promoted to Vice-President to restructure distressed borrower relationships. ✓ Decreased non-performing assets and adverse loans by $8.1M during the pandemic. ✓ Absorbed an additional $18M in my portfolio and maintained excellent customer service after several special asset staff departed during the pandemic. ✓ Reduced portfolio exposure by $6.6M with note sales… Show more Old National Bank merged First Midwest Bank in February, 2022.❎ KEY ACHIEVEMENTS ✓ Promoted to Vice-President to restructure distressed borrower relationships. ✓ Decreased non-performing assets and adverse loans by $8.1M during the pandemic. ✓ Absorbed an additional $18M in my portfolio and maintained excellent customer service after several special asset staff departed during the pandemic. ✓ Reduced portfolio exposure by $6.6M with note sales, refinancing, and payoffs. ✓ Realized $300M in loan loss recoveries and collected $30M in principle pay downs. Show less

Employed by First Midwest Bank❎ KEY ACHIEVEMENTS ✓ Accomplished $360M payoff on a commercial real estate owner’s loan while turning around a previously contentious relationship with the borrower. ✓ Member of an implementation team that provided special assets expertise to customize the bank’s proprietary software. ✓ Acknowledged by bank’s customers and their representatives for providing a positive experience amid a potentially adversarial situation.

❎ KEY ACHIEVEMENTS ✓ Optimized past client relationships and referral networks to generate $18M of loan growth. ✓ Cross-sold treasury products, wealth management, and personal banking services. ✓ Recouped significant funds with FDIC-insured loans while managing third parties including attorneys, property receivers/managers, and real estate brokers.

❎ KEY ACHIEVEMENTS ✓ Settled several sheriff sales, demonstrating expertise in both judicial and non-judicial states. ✓ Progressed from the loan department to the special asset group. Recognized for extensive commercial real estate knowledge and strong customer relations.