Dianne Millan Email & Phone Number

Canada And Usa

First Data , one of the largest global payment processors serving 6 million merchant locations globally, and processing over 59 billion transactions annually.• Responsible for developing New Business in the Retail space both in Canada and USA.• Actively engage in local and regional relationship management on development of sales strategies and cross-selling activities to grow customer portfolios in large transacting volumes• Develop relationships with key in-country team… Show more First Data , one of the largest global payment processors serving 6 million merchant locations globally, and processing over 59 billion transactions annually.• Responsible for developing New Business in the Retail space both in Canada and USA.• Actively engage in local and regional relationship management on development of sales strategies and cross-selling activities to grow customer portfolios in large transacting volumes• Develop relationships with key in-country team partners to help ensure smooth collaboration and cooperation. • Merchant Acquisition in both E-Commerce and Retail sectors, specializing in providing Payment Solutions for E-Commerce Merchants and offering Retail Merchants with various payment processing options.• Provide payment industry and product domain expertise in reviewing, analyzing and recommending the best solutions for merchants. Show less

Greater New York City Area

Card Connect A First Data Corporation Business Development for Merchant Service and E commerce Solutions North AmericaA highly accomplished sales professional with over 20 plus years of strategic account management and, business development management and a proven track record for delivering million-dollar revenue and profit gains for industry leading firms spanning national and global markets. Responsible for the Retail Distribution Channel across Canada & US. A proven… Show more Card Connect A First Data Corporation Business Development for Merchant Service and E commerce Solutions North AmericaA highly accomplished sales professional with over 20 plus years of strategic account management and, business development management and a proven track record for delivering million-dollar revenue and profit gains for industry leading firms spanning national and global markets. Responsible for the Retail Distribution Channel across Canada & US. A proven track record for building strong, sustainable relationships with key accounts in highly competitive markets. My professional has led me to work with different cultures worldwide on many projects. I am efficient at negotiating with different levels in a company, to find new opportunities and to develop new channels.Specialties: POS Terminal Point of SalesEcommerceGift Cards • International Topup - Leadership / Management • Communications • Strong Negotiator•Training with distribution channel, Development of new retail outlets.• Organization & Planning• Problem Resolution • Decision Making• Customer & Community Relations• Consultant with Marketing on Grassroots Events, customize website, posters and web designing Show less

Canada

Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America and Asia-Pacific.Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the… Show more Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America and Asia-Pacific.Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean. • Coordinate Diaspora grassroots activities in Canada to help drive awareness of international top up services.• Work on local market research in concert with Diaspora Office to identify opportunities and develop strategies for growing Diaspora subscriber base.• Coordinate in-country branding of Digicel locations with Diaspora-related POS to help in developing awareness of Diaspora top up service.• Assist in the creation of detailed Diaspora business development plans, to include operational and commercial strategies to accelerate growth of Diaspora business from targeted territories.• Assist in preparation and distribution of weekly and monthly reports including competitive intelligence, market statistics, forecasts, sales analyses, quarterly plans and marketing assessment, etc. Show less

Dublin

Ezetop is the largest, fastest growing international group focused on international and online mobile phone top-up today. ezetop’s group headquarters is in Dublin, Ireland with regional headquarters in North America (Miami, USA), Europe (Barcelona, Spain) and the Middle East & Asia (Dubai, UAE). ezetop’s services benefit mobile operators as they generate additional revenue outside their domestic market. Today ezetop offers direct connections to more than 233 international mobile operators… Show more Ezetop is the largest, fastest growing international group focused on international and online mobile phone top-up today. ezetop’s group headquarters is in Dublin, Ireland with regional headquarters in North America (Miami, USA), Europe (Barcelona, Spain) and the Middle East & Asia (Dubai, UAE). ezetop’s services benefit mobile operators as they generate additional revenue outside their domestic market. Today ezetop offers direct connections to more than 233 international mobile operators across Asia Pacific, Africa, the Caribbean, Central/Latin America and Eastern Europe and is continually adding new operators each month. Existing operators include Airtel, Claro, C&W, Dialog Telecom, Digicel, Etisalat, Globe Telecom, LIME, MTN, Orange, Orascom, Reliance, Roshan, Singtel, SMART, Telcel, Telefonica, Telenor, Tigo, Ufone, Vodafone, Warid, Zong, Movistar, Glo and others.Airtime transfer services with ezetop are available from over 450,000 retail stores across 20 countries. •Develop new wholesale, online, and retail distribution partners within Canada • Manage all partners through full relationship lifecycle from inception to maturity• Visit partners and resellers on regular base in person prospecting • Be proactive with product demonstrations at community events and Trade shows.• Train both distributors and frontline staff in stores on Topup service• Coordinate in store branding and merchandising• Coordinating marketing and promotional events to drive sales volumes for ezetop• Work with both internal and external customers to ensure companyobjectives are achieved• Undertaking and preparing research documents on a wide range of subjects, particularly migration, development, global telecommunications and technology• Identify revenue opportunities based on company growth strategies and key demographic data.• Develop industry and account relationships to leverage during the sales process• Analyze and present weekly/monthly analytics reports to Management Show less

Markham

• Work with Pre paid calling cards and Top up service world wide for 95 different countires. Main focus is Africa and the caribbean• Work with mobile operator for direct connection for Top up serivce wholesale across Asia Pacific,Africa,Caribbean,Central/Latin America and Easten Europe •Market wholesale mobile roaming services for voice and data A to Z service and other telephone services in all of Canada primarily and secondarily ,Caribbean ,USA and Internationally• Work with… Show more • Work with Pre paid calling cards and Top up service world wide for 95 different countires. Main focus is Africa and the caribbean• Work with mobile operator for direct connection for Top up serivce wholesale across Asia Pacific,Africa,Caribbean,Central/Latin America and Easten Europe •Market wholesale mobile roaming services for voice and data A to Z service and other telephone services in all of Canada primarily and secondarily ,Caribbean ,USA and Internationally• Work with carriers for Call Termination.•Providing support for all existing customers globally •Work with marketing on trade shows attent to the ITEXPO Trade shows worldwide and within the USA.Provide consultant on customize website, posters and web designing. •Travel globally to close large deals for call termination ,Topup Service , Roamsim and M to M data.•Strong interpersonal skills with flexibility in a fast paced environment. Proven strong negotiating skills within strict deadlines. •Remarkable drive and determination. •Uncommon ability to maintain strong customer relationships through excellent customer service and support •Exceptional aggressive, can-do, pro-active attitude. •Excellent organization and interpersonal skills •Profound self motivation and unmatchable enthusiasm. • Great verbal ability to prepare sales contracts and consult with clients after sales or signed contracts to resolve problems and provide ongoing support. Show less

Wireless National Sales April 2009 to Jan 2010Roles and Responsibilities:·Effectively managed Medium Business Accounts by providing data upgrades, billing support and all business related wireless requirements·•To acquire new business and provide custom wireless solutions for business customers in across Canada.•Responsible for resolving customer issues to ensure customer satisfaction•Extensive experience managing customer relationships, developing new opportunities, writing… Show more Wireless National Sales April 2009 to Jan 2010Roles and Responsibilities:·Effectively managed Medium Business Accounts by providing data upgrades, billing support and all business related wireless requirements·•To acquire new business and provide custom wireless solutions for business customers in across Canada.•Responsible for resolving customer issues to ensure customer satisfaction•Extensive experience managing customer relationships, developing new opportunities, writing proposals, set up meetings and closing projects•Provided quality customer service to all new and existing customer •Weekly conference meetings to maintain and build strong business relationships•Create corporate price plan MSD code Accounts•Manage full sales cycle from contact to close•Responsible for building relationships with current customer’s C-level, and regional IT partners• Identify new business opportunities with existing customers, increase the pipeline, farm the account • Report on market and account information to the appropriate contacts within our organization via CRM•Prepare and deliver presentations/demos to Prospects •Meet all wireless quota each month and over achieve wireless quota for 2009 Show less

North York

To acquire new business and provide custom telecom solutions for business customers in both wireline and wireless marketsResponsible for resolving customer issues to ensure customer satisfactionExtensive experience managing complex relationships, developing new opportunities, writing proposals, chairing executive level meetings and closing large scale projectsSupported acquisition sales team while the manager was awayProvided quality customer service to all new and existing… Show more To acquire new business and provide custom telecom solutions for business customers in both wireline and wireless marketsResponsible for resolving customer issues to ensure customer satisfactionExtensive experience managing complex relationships, developing new opportunities, writing proposals, chairing executive level meetings and closing large scale projectsSupported acquisition sales team while the manager was awayProvided quality customer service to all new and existing customer while exploring new sales opportunities within client baseWeekly site client meetings to maintain and build strong business relationships Show less

Verified internal and external sales orders, exchange local and long distanced equipment records with other telephone companies. Assisted with Toll-free customer care during staff shortages.Coached new sales representatives.Promoted after four months to Internal Account Executive.Sold bundled and value added services to new accounts acquired by external sales.Demonstrated significant customer retention ability.

Pilot & Aviation, Aircraft Pilot (Private), Private Pilot

PSTAR Course The following quizzes were completed to 100%: Collision Avoidance Quiz Visual Signals Quiz Radio Communications Quiz.

Restricted Operator (Aernonautical)

Yes, Computer Systems Networking And Telecommunications, Degree

EDUCATION TRAINING Humber College - Toronto, ON 1997 - 2002 Telecommunications Networking Certificate Rio Claro College – Rio Claro.