In August 2022, Choice Hotels acquired Radisson Hotel Group Americas (RHGA). In partnership with Choice leadership, I led RHGA internal communications from announcement through closing, as well as transition communications since closing for programs, policies, processes, technology, and communication channels.Define and lead the internal communications strategy and channels for corporate and managed hotel associates, partnering with executives and leaders across all departments. Counsel on communication requests to recommend effective messaging and channels, including emails, Voice of Choice intranet, town halls and other meetings, digital signage, print materials, and more.In my RHGA role, prior to the acquisition:• Managed the CONNECT intranet content and editorial calendar, writing stories for partners across the org. • Led the planning and development of monthly e-newsletters: Ended two in December 2021 and launched Better with Radisson and Better Together in January 2022, focused on business and strategy, and people and culture. • Launched digital signage in 2022 in the St. Louis Park and Omaha offices. Manage the ongoing content plan, including design of rotating promotional slides and a scrolling event calendar.• Developed communication plans to recognize new hires, milestone anniversaries, and spotlight associates.• Monitored metrics for meetings, events, intranet, and emails, to enhance and improve communications.

Hired into this brand new position at CDI. Provided strategic counsel, planning and implementation of internal communication activities and channels for 2,300 corporate and field associates, including intranet, email, project-specific, and executive communications.- Managed the intranet, editorial calendar, and web metrics, writing stories with and for partners across the organization. Revised all department page content for the site’s migration from SharePoint to WordPress.- Developed proposals for an annual internal communications plan, CEO communications plan, executive spotlight series, and Friday Features re-boot.- Created and started implementing an internal communications plan for the Chief Information Officer and team to help prepare associates for the pilot and phased launch of a new radiology information system. - Provided communication analyses for the intranet, new associate orientation, and a market town hall.The company outsourced marketing and communications to an external agency on June 14, 2021.

Managed internal communication strategies and tactics for the Cardiac Rhythm and Heart Failure (CRHF) division to inform, align, and engage 12,500 global employees. Partnered with the CRHF president and his staff on messaging, audiences, channels, and timing.- Collaborated with CRHF president to plan quarterly Town Hall Meeting, including timeline, agenda, speakers, content, and AV logistics. When COVID-19 hit, increased frequency to monthly meetings. Hosted a patient or physician speaker at each quarterly meeting, who shared their story to inspire employees. Identified and contacted speakers, planned onsite itinerary, created compelling content, and helped them prepare for the meeting.- Led planning team for all aspects of quarterly Global Connect meeting for approximately 200 leaders. Helped with content and logistics for the grassroots, leader-led Director Meeting.- Wrote internal communications, including Eloqua email campaigns, intranet features, and electronic billboard messages, announcing product approvals, employee engagement initiatives, patient stories, and quarterly business results.

Started as Communications Consultant at HealthEast and merged with the Fairview Communications team in 2017. Primary communications partner for Human Resources, Employee Well-being, IT, Spiritual Health, and the Lean improvement team. Wrote and edited internal news stories, intranet content, and strategic communication plans to engage employees and advance strategic initiatives.- Managed communication plans for Human Resources, including Benefits Open Enrollment, performance management, engagement surveys, and a first-ever anti-harassment campaign called Choose Respect. Maintained calendar for seven HR teams, to plan communication timing and prevent overlap.- Wrote and executed multi-channel plans for IT upgrades, such as Epic and Windows 10/Office 365.- Overhauled the Fairview.org/careers section as part of the HealthEast website sunset, created new content and architecture, and merged HealthEast and Fairview information.- Focused on ongoing best practices and improvements, including email list management, intranet section re-design, and partnering as a team to develop the weekly leader e-newsletter, Leader News.

Developed and implemented strategic communication plans, programs and events to engage employees and help meet business objectives. Managed the messaging, content, production, delivery and measurement of internal communication channels to effectively communicate across the organization. Promoted from Communications Specialist to Senior Communications Specialist in 2013. • Strategic Communications Planning: Developed overall employee communications plan and numerous project plans every year. Examples include preparing employees for our building relocation downtown Minneapolis, pilot and rollout of a more mobile workforce, well-being program launch, annual workplace giving campaign, Be The Match Walk+Run and our 25th anniversary celebration. • Intranet Lead: Managed the intranet home page editorial calendar, ensuring a diverse mix of news. Developed new initiative web pages and content. Initiated the intranet’s migration to the Ektron content management system. Renamed the site from insideNMDP to BeConnected to tie stronger to our mission and brand. Employee utilization increased over 20% since I came onboard. • Meeting Planning: Partnered with the CEO and Human Resources to plan and facilitate the quarterly All-Staff Meeting for 1,000 employees, from agenda and content creation to WebEx management during the meeting. Identified the need for and launched a quarterly Leadership Meeting for 120 managers and above. This new leader venue is highly valued and has exceptional attendance. • Executive Communications: Wrote and edited the CEO’s semi-annual external stakeholder newsletter. Frequent ghost-writing for emails and other communications sent from executive team members.

Planned and led marketing programs on the Talent Acquisition Strategy, Technology & Operations team that supported the overall sourcing and selection initiatives.• Developed the $320,000 Corporate, Campus and Advisor Recruiting marketing plan with focus on the candidate experience; gathered requirements, wrote creative briefs, managed estimate and project approvals, monitored progress and client satisfaction, producing high-quality recruiting materials.• Managed over 120 documents in the recruiting section of the advisor web portal, added and revised materials; communicated updates to field recruiters and obtained feedback for future enhancements; re-designed page lay-out to mirror the recruitment steps, resulting in a better user experience.• Approved all financial advisor candidates as a quality check before offers were extended; created and analyzed 190 new candidate profiles in Excel, monitoring and improving the selection process performance by ensuring consistent candidate criteria.

Selected to represent Account Management on a newly created team that managed 31,000 projects in Oracle ERP.• Set up all client projects for the Pacific region; partnered with Salespeople, Regional Directors, Account and Project Managers, helping them successfully adopt the system.• Provided communications counsel to team members and created written scripts regarding team processes, enabling consistent, easy to understand messaging.

Managed the business-to-business marketing and communications strategy and tactics for the Visa Preferred Program, an award-winning loyalty marketing program that rewarded travel agencies.• Balanced multiple projects, provided direction to team members, served as the link between the client and internal departments, managed creative approval process and ensured all projects were on time/budget.• Managed the annual re-design of all program materials including website, monthly email, rewards catalog, acquisition brochure, account statement, letterhead and envelopes.• Planned and implemented a six-month, $75,000 advertising campaign with Travel Weekly, including two magazine print ads, banner ads on their website and daily email, and a custom e-postcard sent to 42,700 subscribers; campaign acquired 1/3 of the year’s enrollments, more than any other acquisition effort.• Initiated a usability study of the program website; presented best practice recommendations to client; major website enhancements were planned for 2006 as a result.

Managed large-scale communication projects over an eight-month contract period.• Led the planning, development and opening of a MinuteClinic within the Carlson Towers: wrote the business case, led cross-functional/multi-company team meetings, developed promotional campaign and materials, hosted a meet-and-greet breakfast for the nearby business community and organized the Grand Opening ceremony.• Managed every aspect of Benefit Annual Enrollment for 10,000 U.S.-based employees, including planning, developing materials for multiple segments, facilitating training and vendor relations.

Coordinated research, implementation and communications of the employee benefit programs. Highlights included launching a new Employee Assistance Program, conducting comprehensive research for a corporate wellness program, and facilitating training classes.

Strengthened leadership, teamwork, customer service, decision-making, analytical and presentation skills. Benefits Representative position was with Carlson Wagonlit Travel, before moving to Carlson's Corporate Benefits department as a Leave of Absence Analyst.