Dianne Shillitoe Email & Phone Number

Melbourne, Australia

Providing contemporary HR solutions to internal stakeholder services, Bureau wide, I am the first point of digital contact for all support queries and incidents. This is a customer service driven role in a team environment. I follow process and procedures, while exercising a degree of independent judgement and informed decision making. Triaging, analysing, prioritising competing workloads plus problem solving are a daily occurrence, building my broad HR technical knowledge and Bureau processes and policies. I am continually learning industrial awards and their application, complying with legislation and research to develop ongoing learning and training.

Melbourne, Victoria, Australia

As a program officer for the Diversity, Inclusion and STEM team I was responsible for supporting the leadership team in monitoring action plans and team events; introducing metadata plan and file naming conventions for the file migration to cloud base platform SharePoint; and diversity stakeholder engagement. In my capacity as STEM Co-Lead I helped build our STEM ambassador network to increase their profile amongst STEM Professionals in Schools Program and other government and non-government stakeholders and outreach activities. I also assisted in the research, collation and preparation of briefing material to providing standard metrics and adhoc reporting.

Melbourne, Australia

Provide a high level of organisation and management skills including extensive diary management, management of correspondence, gathering and collating information for briefing materials, organisation of travel and meetings, procurement and the provision of secretariat services. Provide a high level of administrative support including:Extensive diary management including prioritising and scheduling meetings, travel, itinerary and accommodation, as well as telephone contact and email management. Prepare and manage reports, correspondence, presentations and meeting minutes, including the administration of critical, confidential and sensitive information. Gather, research and collate information for the preparation of briefing material and reports, including regular standard reports, as well as responding to adhoc requests. Prepare agendas and meeting material. Record meeting outcomes and decisions for internal meetings through to national and international committees and forums. Arrange and coordinate meetings with internal and external stakeholders and coordinate room bookings, audio visual equipment and other meeting resources as required. Organise and coordinate activities, official functions and events. Undertake other administration tasks and special project activities of the Office of Group Executives.Establish and maintain effective and productive working relationships with staff across the Bureau including senior executive staff. Under the direction, support effective and productive working relationships with external stakeholders. Comply with all Bureau work, health and safety policies and procedures, and take reasonable care for your own health and safety and that of employees, contractors and visitors who may be affected by your conduct.Be aware of, and apply as necessary, the principles and practices of the various elements of the Bureau's Social Justice Strategy.

Fitzroy

Provide high level administrative support to Director, Consultants, Rheumatologists, senior clinical and research staff to ensure all patient, clinic and theatre lists are current.Supervise and schedule patient appointments for private outpatient clinics.Triage patient and public enquiries for referrals and follow up appointments.Facilitate weekly academic meetings and various departmental events.Administer staff leave forms, recruitment of junior medical staff, medical records and correspondence.Process all financial matters such inter-departmental payments, billings and financial claims, external billing requests, accounts, petty cash etc.Prepare and format correspondence, update intranet website and various departmental policies.Manage office stationery, hospital supplies and maintain equipment and technology.Perform literature research for article and journal references. Facilitate and coordinate annual orthopaedic workshop and various departmental events.Schedule appointments for patients to attend specialised orthopaedic case conference clinics.Schedule drug representative appointments and clinical trial associates with senior medical staff.Schedule appointments for senior medical staff to meet pharmaceutical representatives to review latest product developments. Schedule appointments for senior medical staff to meet clinical trial associates for new start-up meetings or site monitoring visits.Expedite ethics administration for clinical trial studies including research and governance.

North Melbourne

Provide executive level support to the CEO, CFO, board of directors and corporate executive team as required.Coordinate event management and travel arrangements.Administer travel requirements for corporate executive team.Administer National online travel booking tool.Cashbook management for corporate head office.Manage AP & AR for corporate head office including invoicing.Process monthly BAS and PAYG returns.Administer corporate head office payroll function.Fulfil other adhoc accounting functions as requested by senior management.Administer filing and approval of contracts such as ASIC, Deed of Agreements and Tender documentation.

Melbourne, Australia

Provide executive level support to the Director, Project Team and international visitors.Book and arrange domestic and international flights, accommodation and travel to and from venue.Plan and coordinate function/ luncheons for client or internal meetings.Build relationships with customers (Australia), manufacturers (America, China, Korea, Spain, Germany and Italy), sub-contractors, freight forwarders and legal counsel.Implement, manage and maintain Quality Management System.Project coordinate contracts and provide sales/ admin support for producing quotations and tenders.Raise sales orders and monitor manufacturing progress to import delivery into customer’s depot.

Melbourne, Australia

Provide PA/ admin support to HR Capital Consulting team of six direct reports.Prepare, format and produce high end professional documentation for NFP to Executive level companies.Maintain client database and client files and raise invoices for client projects.Coordinated stakeholder meetings and employee focus groups.Arrange domestic and international travel and accommodation.Support the delivery of five bi-annual Forum “HR Remuneration and Capital Insights” event.Facilitate marketing collateral, event management and registration runs smoothly up to and including on the day performance.

Melbourne Area, Australia

Provide executive level support to Project Management team of 4 direct reports Schedule client appointments, coordinate travel and accommodation Prepare, format and produce written reports including monthly minutesConsult with key personnel from government councils and authorities, legal counsel to contractors and clients Supervise administration assistant and induct staff in company policies and procedures.

Certificate Iv, International Trade, Pass

Associate Diploma Of Business, Office Administration (Electronic Publishing), High Distinction