Dianne Taylor Email & Phone Number

Seattle, Washington, United States

Provided strategic Business Analysis for departments within the City of Seattle. Includes gap analysis, recommendations, solutions, and other deliverables as requested to solve the client’s business needs.

Greater Seattle Area

Elicited detailed business and functional requirements from stakeholders and subject matter experts for the City of Seattle. Designed and documented business processes and workflow diagrams. Collaborated with Project Team at City of Seattle and King County, vendors, and IT staff to support implementation of the Accela application.

Seattle, Washington, United States

Seattle Information Technology / Client Solutions DepartmentPartnered with stakeholders and subject matter experts to obtain detailed business and functional requirements. Documented business processes, developed workflow diagrams, and defined report specifications. Collaborated and coordinated with City of Seattle and King County internal and external business partners, vendors, and IT staff to support implementation of the Enterprise-wide Accela application.

Renton, Wa

Analyzed and evaluated business and system requirements and provided options and recommendations for software solutions. I installed application software version, service pack, patch upgrades and dll’s. I handled second level application support issues, including restarting application servers, services, and on-call support. As part of application security I audited and maintained user access to applications and servers.

Renton, Wa

Reviewed and assessed Enterprise processes to ensure that new and/or current processes met business partner needs. I facilitated workshops with subject matter experts to identify and analyze core business processes and workflows. Documented cross functional business processes including current "As Is" and "To Be" future states.

Renton, Wa

Reviewed and assessed infrastructure processes and system requirements to ensure that new and revised information systems and processes met business partner needs. Utilized my expertise to offer options as well as my recommendations for new solutions. Documented and maintained IS Policy Standards and Processes. I analyzed and documented business processes including current "As Is" and "To Be" future states. Proficient at ensuring users have correct security rights to Active Directory, systems and PC's and assist with performing regular security audits.- Audited existing IT members Universal Local Administration Access (ULAA) permissions to Enterprise PC's. Created a Role Based Matrix for Universal Local Administration Access (ULAA) permissions. Revised Request form and created workflow procedures document for cross-functional teams streamlining the ULAA process by eliminating touch points.

Consultant For Mutual Of Enumclaw, Enumclaw, Wa

I leveraged my expertise to analyze and assess business and system requirements. I provided technical support for the problem management process including investigation, documentation, communication, monitoring and reporting on problem resolution. Analyzed and documented business processes. As Quality Assurance Tester I created test plans, tested new or enhanced application functions for all system maintenance updates and documented test results.

Federal Way, Wa

Developed business and functional requirements for complex projects, new applications, and system upgrades. I initiated and lead server upgrades, decommissions and data archival. I supported Disaster Recovery planning and testing for specific applications. Documented IT Policies and Processes and provided evidence for internal and external auditors to support Sarbanes-Oxley compliance.

Greater Seattle Area

Analyzed and streamlined business processes. I gathered detatiled functional requirements for development and enhancement of Commercial Lines applications. Provided options and made solution recommendations. I developed business requirements for complex tasks. I conducted a high-level Cost/Benefits Analysis for a project I initiated. In addition to my position as a Business Analyst, I was also selected for roles as a Project Manager and/or a Project Lead for larger projects.