Help maintain and troubleshoot networks in WAN & LAN environments, including Datacenter/NOC hardwareand software mnageent. Aruba switch and Aruba wifi management, Cisco CUCM and unity messaging management.Provide onsite & remote support for problems and customer issues. Support includes Google Apps for Education/ Google Admin, Lightspeed web filter and classroom. Apple configuration tools, Manage Engine MDM.Maintain Windows Server/Active Directory, email systems, and Nakivo backup systems. Office 365 hybrid environment, Azure AD and Azure VM management.Troubleshoot and repair workstations, servers, cabling, and software application problems. OS upgrades, patching and software deployment via SCCM/GPO.Maintain trouble tickets and provide detailed documentation of all work.Provide analysis and input in a team environment.Handling multiple tasks simultaneously.

Client IT Systems configuration, purchases, set-up, cybersecurity, Servers LAN infrastructure, Servers hardware/software and daily desktop support.Solution implementation that allow the company to comply with the clients established SLA metrics, standards and contracts.Performing first assessment for improvement of desktop/laptop performance, applications and telecommunication functionalities that ensure smooth day-to-day operations for all client end users.Communication with the appropriate escalation support levels as well as the desktop support technicians or Network engineer depending on the caseCreating and maintaining required documentation as part of day-to-day duties to ensure accurate record keeping.Install new and rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Research and recommend innovative, and where possible automated approaches for system administration tasks.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.Systems Experience:Windows Server 2003/2008/2012 R2, Exchange 2010/2013, OS XP/7/10, Office 2007/2010/2013/2016, Visio, Project, Word, Excel, Outlook, and company software. Outlook 365, VMWare, Hyper-V, ESXi, vSphere.AD, GPO, DHCP DNS (Internal and External), WDS server, WSUS Server, MS Lync, SCCM, IIS server, Actiance Server, BES Server, File print servers, DFS Server, FTP server, RDS server, Cisco VPN Client,Cisco AnyConnect, NCP Secure Entry Client, Symantec and Sophos Anti-Virus, LAN TCP/IP and cabling.Trading Platforms: Bloomberg,Redi, E-Signal,FactSet,Trade Station,QuoddCompliance platforms: Global relay, SECCAS, Actiance, Intermedia, Sendio, BarracudaPrograms: Powershell, Visual Basic, C, C++, Java Script