PEAKS:Team Flash x Saigon Swagger campaignResulted in 100 order sales of Team Flash x Saigon Swagger through strategic content creation in 2 weeks.- In charge of Team Flash LOL/WR social platforms: Facebook, Youtube, Tiktok,... Developed content strategy that generated an average of 150 likes per post- Scripted content (videos/documentary) for Team Flash's Wild Rift and League of Legend team, with one script leading to a highly viewed video (12,000+ views).-… Show more PEAKS:Team Flash x Saigon Swagger campaignResulted in 100 order sales of Team Flash x Saigon Swagger through strategic content creation in 2 weeks.- In charge of Team Flash LOL/WR social platforms: Facebook, Youtube, Tiktok,... Developed content strategy that generated an average of 150 likes per post- Scripted content (videos/documentary) for Team Flash's Wild Rift and League of Legend team, with one script leading to a highly viewed video (12,000+ views).- Media planning and execution with strong on-site journalism skills Show less

As part of the team at La Roche-Posay, I played a key role in optimizing brand shops on major e-commerce platforms (Tiki, Shopee, Lazada) following established commercial plans and brand guidelines. Since May 2022, we've ensured the brand's position as the "No.1 Dermatologist recommended skincare brand worldwide" remains strong on these platforms.To drive revenue growth, I developed detailed content for Feed, CRM, and Customer Engagement on e-commerce platforms and other social assets… Show more As part of the team at La Roche-Posay, I played a key role in optimizing brand shops on major e-commerce platforms (Tiki, Shopee, Lazada) following established commercial plans and brand guidelines. Since May 2022, we've ensured the brand's position as the "No.1 Dermatologist recommended skincare brand worldwide" remains strong on these platforms.To drive revenue growth, I developed detailed content for Feed, CRM, and Customer Engagement on e-commerce platforms and other social assets following the provided content plan. This strategy resulted in a 2% contribution of revenue monthly to total GMV.Analyzed brand visibility data on e-commerce platforms and social media to generate comprehensive reports on merchandising performance.Conducted market research to analyze brand visibility across e-commerce platforms and social media, informing comprehensive reports on merchandising performance. Show less

Led collaborators, achieving KPIs, and fostered a collaborative environment.Zalo Ads policy expert, providing training and support to users/partners.Skilled translator and multilingual communicator, able to write and maintain content.Managed daily operations, implemented quality control, and improved team performance.

Ensure all rooms are cared for and inspected according to standardsNotify superiors on any damages, deficits and disturbancesDeal with reasonable complaints/requests with professionalism and patienceCheck stocking levels of all consumables and replace when appropriate