Cristian Diaz

Cristian Diaz Email and Phone Number

Associate Director - Client Technology Demand Intake Lead @ EY
london, greater london, united kingdom
Cristian Diaz's Location
Buenos Aires, Buenos Aires Province, Argentina, Argentina
Cristian Diaz's Contact Details

Cristian Diaz personal email

Cristian Diaz phone numbers

About Cristian Diaz

For over 20 years, I have been leading IT programs, projects, and teams in various technical domains, such as product development, data management, analytics, and IT operations. I have leveraged agile, DevOps, ITSM, lean, and design thinking methodologies to deliver solutions that improve business processes and value through technology, collaboration, and innovation.Currently, I am an Assistant Director at EY, where I am responsible for the strategic leadership of the Demand Intake and Solution Architecture practice within the Client Technology function. I manage global technical resources and development teams to achieve the product roadmap, and engage with all service lines and regional tech hubs to gather requirements and align processes. I am passionate about developing people's career and potential, and helping them to drive value through innovative thinking and technologies.

Cristian Diaz's Current Company Details
EY
Associate Director - Client Technology Demand Intake Lead
london, greater london, united kingdom
Website:
ey.com
Employees:
296502
Cristian Diaz Work Experience Details
  • Ey
    Associate Director - Technology Demand Intake Lead
    Ey Aug 2024 - Present
    Argentina
  • Ey
    Assistant Director - Demand Intake Lead
    Ey Feb 2023 - Aug 2024
    Buenos Aires, Buenos Aires Province, Argentina
    Client Technology - Demand Intake Lead part of the Demand Management Function, responsible of the , strategic leadership of the overall Demand Intake (DI) Process and Technology Solution Management Practice in order to achieve or continuous goals of providing an exceptional customer experience, quality data capture, and drive adoption of EY Products.
  • Ey
    Assistant Director - Enablement Lead & Program Manager
    Ey Jun 2021 - Jan 2023
    Buenos Aires, Buenos Aires Province, Argentina
    - Enablement Lead for the Demand Intake & Solution Architecture team, responsible for the enabling tools of the Demand Management and Solution Architecture Planning and Solutioning processes, Reporting, Process Improvement and Consultation practice. Leading functionally Team Leads on the above areas in order to achieve our organizational OKRs and KPIs and enable other sub-functions.- Program Manager for the Demand Management Application that enables the Demand Management and Solution Planning process. Manages global technical resources and development team members to achieve the Product Roadmap. Engages with all Service Lines and Regional Tech Hubs to gather requirements and align process practices.- Career Counselor for multiple global resources.
  • Chevron
    It Audit Supervisor
    Chevron Nov 2020 - Jun 2021
    Buenos Aires, City Of Buenos Aires, Argentina
    - Manages a team of IT Professionals to drive IT Audits in the America's and Africa region, following Corporate Audit and Institute of Internal Audit Standards.- Prioritizes assignments to meet a dynamic audit schedule.- Coaches the team on designing audit scope, data analysis, risk rating of findings and value added recommendations.- Ensures audit records and reporting are high quality and accurate.- Acts as Engagement manager for complex and high sensitive audits.- Improves IT control environments by influencing IT system design and implementation, enhance transformation and process migration.
  • Chevron
    Upstream - It Product Manager - Buenos Aires
    Chevron Jan 2020 - Nov 2020
    Buenos Aires, City Of Buenos Aires, Argentina
    Responsible of the software engineering services for IT Products to support Chevron Upstream growth in the America's region through delivery of custom solutions and DevOps support for surface, subsurface and drilling and completions business value streams- Stud up a new Software Development team (10 Software Engineers) to delivery solutions to Upstream Digital Platforms with focus on unconventional assets in the Americas Region.- Launched the Oil Field Essencials program in Buenos Aires to increase the know-how of Upstream Oil & Gas business segment in the latin america region.- Stud up a local contract with suppliers to provide software development services to support the goals of the different Upstream Product Lines in the region
  • Chevron
    It Project Manager & Scrum Master
    Chevron Jan 2018 - Dec 2019
    Houston, Texas Area
    IT Project Manager and Scrum Master assigned to Chevron Mid-Continent Business Unit to the Factory Integrated Tools (FIT) Program that enables efficiencies to the Chevron Permian Unconventional Operations and Development through custom integrated solutions. Leading multiple teams of globally distributed software engineers, testers and technical leads to develop solutions for Production Forecasting, Scheduling and Planning Optimization and simultaneous operation detection for unconventional assets. - Deployed PoC for Simultaneous Operations Detection that enabled the Permian Operations and Drill Ready Prepare team to detect conflicts in their drilling and fracking schedules proactively. - Deployed MVP and 15+ releases for a Production Forecasting system for North America Upstream Operations enabling reductions in time, resources required to perform forecast and increase the accuracy of the information.- Deployed an MVP for Upstream Facilities that enabled a real time calculation of utilization and capacity in the Permian region, enabling proactive maintenance and actions to improve operating cost and reduce loss of production opportunity.- Led efforts to define a staffing strategy to incorporate regional support from Buenos Aires and external suppliers to the Permian operations for multiple projects.
  • Chevron
    It Business Planner
    Chevron Dec 2016 - Dec 2017
    Buenos Aires, City Of Buenos Aires, Argentina
    - Built a forecast model for the business plan cycle along with standard Financial Dashboard in PowerBI that reduced the time required to produce reports and increased accuracy in the forested financial figures.- Engaged with local Management, Financial analysts and Key stakeholders up to General Manager level on 5 functional areas to put together a resource requirement plan and align it with the staffing strategy and produce recomendations to Site Manager.- Provided advice to local Site Manager on strategic priorities for the business cycle and delived reporting on the year-to-date actual vs budget forecast for the organization and other KPIs.
  • Chevron, Information Technology Company
    Team Leader - Information Management Operations
    Chevron, Information Technology Company Nov 2015 - Dec 2017
    Buenos Aires, City Of Buenos Aires, Argentina
    Led 16+ technical analyst both employees and contractors to provide support of for SharePoint 2010/13/Online, Documentum 6.7 and Project Server 2013 globally. Responsible of Career development and coaching, Budget oversight, Performance evaluation, Service Performance oversight and Engagement, negotiation with Managed Services contracts- Led the RFP process and Statement of Work and Service to deploy 2 Managed Services for CMS and DMS services which resulted in reduced operational costs and optimization of the service response.-Implemented a service KPI real-time dashboard in PowerBI for the Information Management Asset to monitor the service status and Service Level increasing visibility, decision making and corrective actions.- Led a Replatform project for the IBM OnDemand tool (DB2 to Oracle) which resulted in reduction of support cost and increase on reliability.Led a pilot project for Microsoft System Orchestrator Automation tool enabling the early adoption of DevOps practices in the Information Management Organization.- Led the Finance Invoice processing (AP) optimization and automation project which resulted in reducing the number of employees required to perform the activities and consequent operating cost reduction, improved visibility and process efficiency.
  • Chevron, Information Technology Company
    Team Leader - Data Management & Integration
    Chevron, Information Technology Company Mar 2011 - Oct 2015
    Buenos Aires, City Of Buenos Aires, Argentina
    Led 8 SQL & Oracle DBAs, providing performance evaluation, career development, mentoring and coaching, Managing local budget, stakeholder engagement, Operational SLA Management, Represent the Asset at the Local Development Council.- Led a database migration project for SharePoint 2010 platform as part of the company global upgrade program resulsting in an automated process for the migration which led to improved migration time for all regional hubs.- Led the database and technology upgrade projects for the Trading and Risk Management systems which enabled an increase in performance and service response for the critical trading systems.Led the database service cost model update as part of the billing model and cycle refresh Project which resulted in improved data quality on the service allocation and cost reduction and efficiencies.- Led and championed the deployment of ITSM practice for the Data Management team which resulted in Incident and Change Management processes being implemented to increase reliability, consistency and tracking for issues and changes.
  • Toptal
    Agile Project Manager & Scrum Master
    Toptal Nov 2020 - Jun 2021
    Still part of the network but not accepting any project. Part-time freelancing for short and medium term projects. This activity is in addition to my full-time position below.
  • Epson Argentina
    Database Administrator
    Epson Argentina Oct 2010 - Mar 2011
    Buenos Aires, City Of Buenos Aires, Argentina
    Senior Database Administrator for MS SQL Server environments, for Key Financial applications. Responsible of architectural assessments, performance analysis, support, optimization and implementation.- Implemented a custom monitoring tool for all the database environments reducing the 50% the resources to perform the activities.- Led architecture assessment on the database system which resulted in upgrades and changes to the platform to increase performance and reliability.- Led the upgrade to the ERP system used locally which enabled us to reduce the license cost and add new functionality.
  • Ibm
    Sql Server Dba
    Ibm Feb 2009 - Oct 2010
    Buenos Aires, Argentina
    - Provided support as focal point to multiple client accounts, coordinated disaster recovery exercises, IP, IRM compliance and executed configuration and support of high availability environments.- Led a Datacenter Migration project for “Baxter Laboratories” databases by coordinating a DBA team, engaging stakeholders and other IT Support staff resulting in the migration of all the client Databases within schedule.- Developed and Implemented a custom monitoring tool that reduced the manual work, alerts and improved key KPI service metrics in multiple customer accounts.- Led Service Improvements Small Projects as Lean Sigma Quality Analyst to improve productivity of multiple teams, identify and resolve problems and update process and documentation.
  • Cider S.A.
    Sql Server Dba
    Cider S.A. Sep 2008 - Feb 2009
    Buenos Aires, City Of Buenos Aires, Argentina
    SQL DBA as part of the outsourcing project for customer TERNIUM-SIDERAR. Responsible of Database administration and maintenance of High Availability environments (clustering, replication, mirroring), Release and Deployments to Databases between critical environments and Database Monitoring and tuning.
  • Meta4
    Technical Analyst & Project Coordinator
    Meta4 Jul 2006 - Aug 2008
    Buenos Aires, City Of Buenos Aires, Argentina
    - Led a 1-year project for stabilization and optimization of the Payroll system implementation in Mendoza Province Government Office, coordinating technical resources and having to engage with Government officers and multiple functional areas. Leverage Meta LN4 language, SQL Server and T-SQL as main technologies over Windows environments.- Led a 6-month project for Performance Evaluation module development for VISA Argentina including end-to-end development from requirement, alternative analysis, design, development, testing and production deployment. Leveraging Meta4 Framework, SQL Server, T-SQL over Windows environments.- Led the SQL Server database migration and system upgrade project for the Payroll & HR system in Phillip Morris International leading to improved functionalities.
  • Aitech Soluciones
    Technical Analyst
    Aitech Soluciones Feb 2004 - Jun 2006
    Buenos Aires, City Of Buenos Aires, Argentina
    - Led the Implementation Project for Meta4 HR Payroll system in the Nuclear Energy government regulatory office, coordinating technical resources and engagement with stakeholders.- Led the implementation of a customer wifi network via VLANs in 2 Hotels in the Buenos Aires City which reduced time and cost of maintenace for the Hotels.- Led the migration of file server from Novel Systems to Windows Server systems to reduce cost and improvement supportability.

Cristian Diaz Skills

Microsoft Sql Server Databases Sql Itil Team Leadership Disaster Recovery Windows Server Requirements Analysis Troubleshooting Sharepoint Strategic Planning Business Strategy It Management English Supplier Management Planning Budgeting And Forecasting Power Bi Devops Project Management Negotiation Management Project Planning Spanish Microsoft Excel Lean Six Sigma Continuous Improvement Kanban

Cristian Diaz Education Details

  • Uade
    Computer/Information Technology Administration And Management
  • Uade
    Bachelor'S Degree On Information Systems

Frequently Asked Questions about Cristian Diaz

What company does Cristian Diaz work for?

Cristian Diaz works for Ey

What is Cristian Diaz's role at the current company?

Cristian Diaz's current role is Associate Director - Client Technology Demand Intake Lead.

What is Cristian Diaz's email address?

Cristian Diaz's email address is cr****@****ail.com

What is Cristian Diaz's direct phone number?

Cristian Diaz's direct phone number is +192521*****

What schools did Cristian Diaz attend?

Cristian Diaz attended Uade, Uade.

What are some of Cristian Diaz's interests?

Cristian Diaz has interest in Leadership, Blogging, It Architecture, Education, Business Analytics, Motorcycles, Science And Technology, Content Management, Database Management, Animal Welfare.

What skills is Cristian Diaz known for?

Cristian Diaz has skills like Microsoft Sql Server, Databases, Sql, Itil, Team Leadership, Disaster Recovery, Windows Server, Requirements Analysis, Troubleshooting, Sharepoint, Strategic Planning, Business Strategy.

Who are Cristian Diaz's colleagues?

Cristian Diaz's colleagues are Hemalatha Balagurunathan, Alberto Francolini, Yasemin Sırakaya, Callie O'neill, Joshua Kibert, Pragati Srivastava, Ca Lissa James.

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