Desiree Diaz

Desiree Diaz Email and Phone Number

Senior Manager, Audience Development @ UMG @ Universal Music Group
Desiree Diaz's Location
New York, New York, United States, United States
Desiree Diaz's Contact Details

Desiree Diaz personal email

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About Desiree Diaz

Desiree Diaz is a Senior Manager, Audience Development @ UMG at Universal Music Group. She possess expertise in social media, marketing, powerpoint, photography, graphic design and 14 more skills. She is proficient in Spanish.

Desiree Diaz's Current Company Details
Universal Music Group

Universal Music Group

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Senior Manager, Audience Development @ UMG
Desiree Diaz Work Experience Details
  • Universal Music Group
    Senior Manager, Audience Development
    Universal Music Group Mar 2024 - Present
    Santa Monica, California, Us
  • Universal Music Group
    Manager, Audience Development
    Universal Music Group Nov 2021 - Mar 2024
    Santa Monica, California, Us
  • Pandora
    Crm Manager
    Pandora Aug 2021 - Nov 2021
    Oakland, Ca, Us
  • Pandora
    Senior Associate, Crm Marketing
    Pandora Oct 2019 - Sep 2021
    Oakland, Ca, Us
    Managed onboarding & recapture strategy, running iterative tests to increase engagement, feature usage, time spent listening, and monthly active users. Highlights include: using push messaging for New users to increase usage of certain features by as much as 15% & incorporating push campaigns triggered by periods of inactivity to increase active users among Recaptured listeners by 0.25%.Launched onboarding series for connected device users, requiring coordination with Partner Marketing, Creative, and external partners, such as Google and Alexa. Highlights include: beating engagement averages across email and push by as much as 100% and increasing podcast listening hours by 16%.Became the point contact on email deliverability, reducing spam traps by over 80% through a new inactivity suppression strategy.Launched various campaigns requiring collaboration across the organization, as well as collaboration with co-workers on the SiriusXM side, including SiriusXM trial offers, our “Playback” year-in-review campaign, Integrated Brand campaigns, Content intitiatives, and more.Managed our win-back strategy to Lapsed users, constantly testing new creatives through a new iterative testing process, and onboarded a new team member to take over this role.
  • Pandora
    Associate, Crm Marketing
    Pandora Sep 2018 - Oct 2019
    Oakland, Ca, Us
    Managed editorial & artist marketing through email and push, implementing tests to increase listening & managing creative. In one test, we found that one type of content drove 2-3x longer listening even with lower engagement rates.Worked closely with analysts to build and QA a new data pipeline that provided the CRM team with more segmented, end-to-end reporting, which became our primary data source.Was the first to manage marketing to New Pandora users, since the launch of the email welcome series in 2017, and launched CRM’s first-ever frequency test, which increased New user LTV by 102-115%.Launched monthly testing and collaborated with the in-house ad team to improve our trial acquisition strategy. Built CRM marketing plans for big bet feature launches, such as For You (Browse), Sirius XM Podcasts on Pandora, and Bottom Nav, requiring collaboration with Product, Analytics, and Product Marketing.
  • Pandora
    Growth And Retention Marketing Intern
    Pandora Jun 2018 - Aug 2018
    Oakland, Ca, Us
    Assisted the CRM team with daily campaign execution, including audience building, workflow creation, copy/email HTML, and QABuilt a new weekly reporting format used to align metrics with creative in order to report out to the CRM Director, Growth Marketing Vice President, and other internal teamsWorked with the Programming & Curation team to build out new campaigns and share campaign insightsCollaborated with the creative team to request copy & design for email and push campaigns, using JIRA to manage deadlines, feedback, and approval
  • The B-Side
    Concert Photographer
    The B-Side Sep 2016 - May 2018
    - Pitch article/gallery ideas to the magazine editors and provide the PR department with press contacts- Photograph and review various concerts in the Bay Area
  • Capitol Records
    Digital Strategy Intern
    Capitol Records Jun 2017 - Aug 2017
    Los Angeles, California, Us
    - Built an ad campaign from start to finish, which included identifying target audiences, making Instagram story videos, and doing A/B testing- Analyzed direct-to-consumer and pre-order campaigns for a final presentation to over 200 people, including Capitol executives- Recapped ad campaigns and analyzed metrics to recommend creative and targeting changes for future campaigns- Added photos, videos, links, etc. to 8 artist websites and designed sliders for their homepages
  • Decal Program
    Co-President
    Decal Program May 2016 - Apr 2017
    Berkeley, California, Us
    - Spearhead the intern acquisition process, from promoting the positions to interviewing applicants- Facilitate weekly intern trainings in order to teach interns about the DeCal board's responsibilities- Assist members who are transitioning into director roles- Meet with committee directors on a bi-monthly basis to ensure that goals are being met - Work closely with the External Affairs Committee (previously Marketing) to improve the program's online presence- Assist prospective and current DeCal facilitators via office hours by connecting them with resources- Assist the Spring 2017 Budget Manager with learning the ins and outs of ASUC policies and with budget planning
  • Decal Program
    Budget Manager
    Decal Program Dec 2015 - Dec 2016
    Berkeley, California, Us
    - Discuss financial priorities with committee directors and board members to budget our $5,000+ funds appropriately- Ensure that members follow all ASUC (Associated Students of University of California) guidelines when making financial transactions- Process purchase requests and purchase orders
  • Decal Program
    Co-Vice President
    Decal Program Dec 2015 - Apr 2016
    Berkeley, California, Us
    - Promoted the Spring 2016 intern program, resulting in a 103% increase in the applicant pool- Communicate with on-campus organizations to provide the board with resources to best assist facilitators- Facilitate weekly intern training meetings in order to prepare interns to help course facilitators and students- Assist prospective and current DeCal facilitators via office hours by connecting them with resources
  • Decal Program
    Marketing Director
    Decal Program May 2015 - Dec 2015
    Berkeley, California, Us
    - Launched a social media contest resulting in 1,252 posts and a 20% increase in Instagram followers- Promote the DeCal program on campus via social media and in-person marketing- Coordinate with DeCal course facilitators to design and execute a semesterly online spotlight series- Envision and design the program's image via flyers, apparel, merchandise, signage, etc.- Assist prospective and current DeCal facilitators via office hours by connecting them with resources- Work with a DeCal Marketing intern to lay out a calendar for the semester, which includes tabling/flyering times as well as dates to visit courses for the DeCal Spotlight Series
  • Universal Pictures
    Digital Marketing Intern
    Universal Pictures Jun 2016 - Aug 2016
    Universal City, Ca, Us
    - Presented a cross-divisional marketing plan for the studio’s upcoming film The Mummy to department executives- Researched marketing campaigns of competitive film titles and created comprehensive competitive reports (examples available upon request)- Utilized site-by-site documents and integrated calendars to build digital media timelines and social media calendars- Attended vendor meetings with companies such as Spotify, YouTube, and BuzzFeed in order to track pitches - Compiled social media follower counts and available cookie pools to be used for film re-targeting- Sent out Digital Week in Review newsletters containing tech news, film industry news, trending apps, and trending videos- Covered a desk for the Executive VP of the Digital Marketing department
  • Fullscreen, Inc
    Communications Intern (Social Media And Pr)
    Fullscreen, Inc Jun 2015 - Aug 2015
    Playa Vista, California, Us
    - Created original content for Fullscreen's Twitter, Facebook, Google+, etc. accounts, which had upwards of 60,000 followers- Tracked news stories and gathered information for press contact lists- Assisted with the creation of Fullscreen's internal weekly newsletter by adding industry news, news about Fullscreen creators, etc.- Helped write and film the Fullscreen Intern Video- Staffed the Fullscreen booth at VidCon 2015, promoted social media contests and events, and interacted with talent in a professional manner

Desiree Diaz Skills

Social Media Marketing Powerpoint Photography Graphic Design Digital Marketing Cisionpoint Mailchimp Leadership Public Speaking Microsoft Office Microsoft Excel Event Planning Microsoft Word Teamwork Writing Public Relations Html Css

Desiree Diaz Education Details

  • University Of California, Berkeley
    University Of California, Berkeley
    Bachelor Of Business Administration - Bba
  • California Academy Of Mathematics And Science
    California Academy Of Mathematics And Science

Frequently Asked Questions about Desiree Diaz

What company does Desiree Diaz work for?

Desiree Diaz works for Universal Music Group

What is Desiree Diaz's role at the current company?

Desiree Diaz's current role is Senior Manager, Audience Development @ UMG.

What is Desiree Diaz's email address?

Desiree Diaz's email address is dd****@****ley.edu

What is Desiree Diaz's direct phone number?

Desiree Diaz's direct phone number is +132328*****

What schools did Desiree Diaz attend?

Desiree Diaz attended University Of California, Berkeley, California Academy Of Mathematics And Science.

What skills is Desiree Diaz known for?

Desiree Diaz has skills like Social Media, Marketing, Powerpoint, Photography, Graphic Design, Digital Marketing, Cisionpoint, Mailchimp, Leadership, Public Speaking, Microsoft Office, Microsoft Excel.

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